酒店英語期末考試試卷(1)

1、.試卷代碼:南京城市職業(yè)學院2015-2016學年度第二學期酒店管理專業(yè) 酒店英語期末考試試題班級：學號：姓名：2016年6月題號一一三四五六七總分合分人分數(shù)得分 評卷人一、單選題（每題1分，共20分）1、Good morning.I help you?D、AmD、lookforA、WouldB、MustC、May2、I would like to a room, please.A. orderB、bookC、see3. It' s very kind you to help me.A. ofB、toC、byD、4. What' s the for a double room?

2、A. right B. rateC、money D、for5. I would like to book a double roombath.A. with B. of C、by D、for 6.Excuse me, sir. You need to the form.A. fill in B. fill on C、fill ofD、fill for7.We are looking forward to you.A. see B. saw C、seeingD、sees8.1 'm afraid we are fully booked the 5th.A. with B. ofC、by

3、D、for9 .Do you want to pay cash or credit card.A. in in B. by byC、by in D、in by10 .The porter will show you your room.A. with B. to C、by D、for11 .My flight will leave 6 pm today.A. with B. on C、atD、for12 .The hotel is full and there is someone your room.A. take B. To takeC、takes D、taking13 .Let me y

4、ou with your luggage.A. help B. helping C、helpsD、to help14 .May I the curtain?A. draw B. Turn onC、turn off D、make up15 .the way, how long will it take to clean the room?A. With B. OnC、By D、For16 .Can you the air conditioning?A. draw B. Turn onC、turn off D、make up17 .Do you want these shirts to be?A.

5、 starch B. starchesC、starched D、starching18 .Let me help you your luggage?A. by B. with C、on D、of19.1 hope you will a morning call at 7:00.A. arrange B. arranges C、arranged D、making 20.I'll ask a porter to your luggage.A. take care B. take care ofC、take care offD、look得分 評卷人 二、根據(jù)對話填寫入住單(每題 1分，共10

6、分)G: Good evening, I have a reservation under the name of Mr. Tomlinson.R: Ok .I' ve found it. Checking out on the 27th?G: That' s right.R: Can I take a credit card for the deposit?G: Yes, sure. Also, 1 d like a non-smoking room please.R: Certainly madam. Here s your key. Your room is on the

7、 7th floor and on the left. Room 781. Check-out time is at 12:00 noon. By the way, you are from America, I m right?G: You are right. And I' ll stay in your hotel for 4 nights.Hotel Registration FormGuest' s name客人名字Guest' s sex (M / F) 客人性別Check-out Time退房時間Room No.Preference for Rooms特別

8、要求Floor樓層Check-in Time入住時間Means of settlement結(jié)賬方式Country （來自國家）Days of staying 天數(shù)得分 評卷人 三、根據(jù)情境完成對話.（每題2分，共40分）Part oneA: Good morning . What can I do for you, sir ?B： Yes,（我想預定一問房間。）A: OK ,sir . （什么時候？）B: From May 1st.A: （幾個晚上？）B: For three nights .A: L您一行共有多少人呢？）B: Just my wife and myself .A: （哪種房間

9、你比較喜歡呢，要一張大床房的房間還是兩張單人床的房間？）B: Twin-room ,please .A: Could you hold the line ,please ? （我 要查查這幾天有沒有房間。） （先生，讓您 久等了 o ） We have a twin-room with windows at RMB288 and without windows at RMB258, Which would you prefer?B: We'll take the one with windows .A: Certainly ,sir .May I have your name and

10、initials ,please ?B: Yes ,it's Caruthers T.E.Part TwoA: Good evening. （有什么可以幫助您的，先生？）B： （三個星期前，我預定 了一間帶窗的兩張單人床的房間）I ' mCaruthers T.E.A: Just a moment, please, Mr. Caruthers. （我查看一 下今天的預訂單）. Sorry tohave kept you waiting, sir. Yes, you have reserved a twin-room with windows from today to the

11、3rd.B: Yes, exactly.A: （請出示您 的護照）Thank you, sir.L_您填一下這張B: Ok. Here you are. Is it all right?A: Yes, thanks. （您打算怎么付B:（我能用旅行支票付費嗎？）A: Certainly. Here' s the key to Room 808. Please keep it._（晚安，并預祝您入住愉快。）B: Thank you.Part ThreeA: 您想喝點什么呢，先生？)B: I'd like some tea.你們這里者B有些什么茶？)A: We have black

12、 tea and green tea.請閘你想喝 什么茶？)B: I don't know.(能給我推薦下么？ )A: I suggest you to have some green tea. Green tea has a cooler flavor,夏天喝很好.)得分評卷人B: Ok, I'd like a pot of Biluochun (碧螺春).四、判斷對錯(每題1分，共10分)1. A cashier should remind his client to keep the exchange slip well.()2. Telephone service is

13、 round the clock and free of charge in the hote K )3. After registration, the receptionist should wish the guest an enjoyable stay at the hotel.()4. Guests feel pleased when the room attendant calls them by the nam es.)5. The room attendant should never touch the banknotes or documents on the desk w

14、hen cleaning the guestroom.()6. Honesty is the best policy.()7. The hotel staff should report the problems to the superior no matter what it is.( )8. When you must leave during the meal, you should put your napkin on the chair and fold it carefully, but never take it away with you.()9. Some hotels a

15、ccept guests ' person al checks10. Room service means to do service in the guestroom.()得分評卷人五、閱讀理解題.（每題1分，共1 0分）Americans like to travel on their yearly holiday. Today, more and more travelers in the United States are spending nights at small houses or inns instead of hotels. They get a room for

16、 the night and the breakfast the next morning. Rooms for the night in private 熟人)homes with breakfast have been popular with travelers in Europe for many years. In the past five to ten years, these bed-and-breakfast places have become popular in the United States. Many of these America ' s bend-

17、breakfast inns are old historic buildings. Some bed-and-breakfast inns have only a few rooms, others are much larger. Some inns do not provide telephones or televisions in the rooms, others do.Staying in a bed-and-breakfast inn is much different from staying at a hotel. Usually the cost is much less

18、. Staying at an inn is almost like visiting someone owners are glad to tell about the areas and the interesting places to visit. Many vacationers say that they enjoy the chance to meet local families.1. Americans like to take to a holiday trip.A.every year B.every season C.every month D.twice a year

19、 2.Nowadays more American travellers prefer spending nights at. A.big hotelsB.colleges and universitiesC.their relatives ' homessmall houses and inns.3. According to the passage which of the following is true?A.Travellers can get breakfast and lunch at small houses or inns.B.There are only a few

20、 rooms in all kinds of small inns.C.In some inns travellers can's watch TV in the rooms.D.It is more expensive to spend nights in private homes.4. Rooms for the night in local families have been popular in for many years.A.Asia B.Europe C.America D.Africa5. . Many of these America ' sandt-br

21、eakfast inns are.A.old buildingsB.new buildingsC.tall buildingD.small houseRossiya HotelI read an article in the newspaper yesterday that the Hotel Rossiya in Moscow is the largest one in the world. It is a 12-story building that has 3,200 rooms. It can accommodate 6,000 guests. It has 15 restaurant

22、s and 93 lifts. About 3,000 people work in the hotel. The ballroom is known as the world s largest. Furthermore, there is a 21-story "Presidential tower in the central courtyard. Local residents are not allowed to live in the hotel. Foreigners are charged 16 times more than the usual very low rat