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CONSUMER&
BRANDBrandKPIs
for
iced
tea:
Lipton
inGermanyConsumer
Insights
reportOctober2024Discover
your
Brand
KPI
scores.
Benchmark
against
competitors
and
measureyour
brand’s
marketimpactIntroduction:
studydetailsThe
reportMethodologyThisreport
hasbeen
created
usingthe
datafromStatista’sConsumer
InsightsBrand
KPIs.Thereportprovides
you
with
key
consumer
insightsandbenchmarks
forabrand’sperformance
againsttheindustryoverall
and
theircompetitors.Design:OnlineSurveyDuration:
approx.
15
minutesLanguage:official
language(s)
ofeach
country
withAmerican
Englishoffered
asanalternativeRegions:Brazil,Germany,
India,
Mexico,
U.S.
and
UKNumberofrespondents:approx.
5000Ourdataallows
you
tomeasure
each
brand’spositioninthe
market
bycreating
aprofile
usingStatista’s5key
performance
indicators.
Which
are:
awareness,popularity,consumption,loyalty,andmedia
buzz.Sample:
Internet
users,
aged18
-64,
quotasset
ongender
and
ageThisreport
is
basedon
Lipton’sperformance
intheiced
tea
market.Fieldwork:April-May
2024Ifyou
would
liketofind
out
more
abouttheConsumerInsightsatStatista
or
theBrandProfiler,
please
clickthe
linkbelow.2Notes:Forthis
report
“Usage”indicates
the
specific
“Consumption”Sources:
Statista
Consumer
Insights
Global,
asofOctober
202484%
of
Lipton
consumers
display
loyalty
towards
the
brandIntroduction:
key
insightsWhodoesthebrandappeal
to?How
doesthebrandperform
inthemarket??Lipton’sbranding
resonates
more
with
Gen
X?Liptongenerally
appealstowomen
more
than
men?Liptonranksfirst
inawareness
within
the
iced
teamarket?Thepopularity
ratingof
Liptonis55%?Liptonranksfirst
inconsumption?Among
Liptonenthusiasts,34%
fallunderthe
high-income
category?Consumers
want
theiriced
teabrandsto
havehighvalue,coolness,
andhonesty
/trustworthiness?Interms
of
loyalty,Liptonis
fourthinGermany?Liptonhasascore
of25%
formedia
buzz3Sources:
Statista
Consumer
Insights
Global,
asofOctober
2024CHAPTER
01Brand
profileInthissection,
we
show
the
demographics
and
attitudesof
consumers
who
saytheylikethisbrandversus
the
share
ofindustryusers.
Thechapteraimsto
bringclarity
tocompanies
who
want
to
know
whotheirbrandingiscurrently
appealingtoand
what
theythinkaboutthe
industry.4Awarenessis
the
highest
scoring
KPI
for
Lipton
at
91%Brand
profile:
snapshotBrand
performance
of
LiptoninGermany91%84%55%46%25%AwarenessPopularityUsageLoyaltyBuzz5Notes:Iced
tea‘a(chǎn)wareness’,‘popularity’,
‘consumption’,
‘loyalty’
and
‘buzz’
by
brand;
Multi
pick;
Base:n=1,248,
all
respondents(awareness),
n=1,130,
respondents
who
know
the
individual
brand
(popularity),
n=1,130,
respondentswho
know
the
individual
brand
(consumption),
n=519,
respondents
who
have
consumed
the
individual
brand
(loyalty),
n=1,130,
respondents
who
know
the
individual
brand
(buzz)Sources:
Statista
Consumer
Insights
Global,
asofOctober
2024Lipton’s
branding
resonates
more
with
Gen
XBrand
profile:
consumer
demographics
(1/3)Measuring
attitudesand
opinions
among
generationshelpsidentifyyourtarget
audience
foryournextcampaigns.Share
ofgenerations37%
37%32%Withthatinmind,when
looking
atthe
shareofconsumers
who
likeLiptonbygeneration
versus
theshareof
industryusers
ingeneral,
we
cansee
thatLiptonislikedby8%
ofBaby
boomers
and32%
ofGenXers,
whereas
thetotalshareof
industryusers
is8%and29%,
respectively.29%26%24%ForMillennials
andGen
Z,
37%
and
24%
feel
positivelytowards
Lipton,versus
37%
and26%.
So
currently,
forLipton,Gen
Xconnects
most
with
theirbrandcompared
to
theoverall
industryuser.8%
8%Gen
ZMillennialsGen
XBaby
BoomerBrand
enthusiastIndustryuser6Notes:“How
oldareyou?”;Single
Pick;“When
it
comestoiced
tea,which
ofthe
following
brands
do
you
like?”;Multi
Pick;Base:
n=625,
Lipton
enthusiast,
n=951,
iced
tea
consumersSources:
Statista
Consumer
Insights
Global,
asofOctober
2024Lipton
generally
appeals
to
women
more
than
menBrand
profile:
consumer
demographics
(2/3)GenderTheGender
splitbetween
brandenthusiastsof
Liptonshows
thatwomenaremore
likely
to
haveanaffinity
withthe
brandcompared
to
men.LGBTQIA+statusUnderstanding
and
respecting
thediverse
needsandidentitiesof7%8%consumers
is
becoming
more
and
moreimportant,notjustfrom
asensitivitypointof
view,
but
also
fromrecognizingpotential
businessopportunities
thatcome
withinclusivity
and
diversity.
Andcurrently,
Liptonhasasimilarproportion
of
LGBTQIA+
consumerswhen
compared
tothe
industryusers
ingeneral.49%51%51%
ofwomen
likeLiptoncompared
to49%
ofmen,
whereas
for
the
overallindustry,51%
of
men
consume
iced
teacompared
to
49%
of
women.51%49%87%85%7%
of
Liptonenthusiastsconsiderthemselves
to
bepartof
the
LGBTQIA+community
compared
to8%
amongindustryusers
overall.Brand
enthusiastFemaleIndustryuserMaleBrand
enthusiastIndustryuserNot
givenYesNo7Notes:“What
is
yourgender?”;Single
Pick;“Doyouconsider
yourself
partofthe
LGBTQ+community?”;
Single
Pick;
“When
it
comes
to
iced
tea,which
ofthe
following
brands
do
youlike?”;
Multi
Pick;
Base:
n=625,
Lipton
enthusiast,n=951,
iced
tea
consumersSources:
Statista
Consumer
Insights
Global,
asofOctober
2024Among
Lipton
enthusiasts,
34%
fall
under
the
high-income
categoryBrand
profile:
consumer
demographics
(3/3)HouseholdincomeThegraphillustratestheannualhousehold
income
distribution
amongenthusiastsof
thebrand
andconsumerswithin
the
industry.HouseholdtypeThechartshows
thehousehold
type,takinginto
account
factorssuchashousehold
size,
familystructure,
andthe
number
ofchildren.24%24%Single34%34%23%23%CoupleSingleparentNuclear34%
ofLipton
enthusiastsare
fromhigh-income
households.Lipton’sbrandisgenerally
enjoyedmore
byconsumers
who
arepartof
amulti-generational
household,
2%
ofLiptonenthusiastshavethis
currentlivingsituation.7%7%34%35%32%32%31%Multi-generational2%1%9%10%32%ExtendedOther3%4%Brand
enthusiastIndustryuserLowHighMediumBrand
enthusiastIndustryuser8Notes:Recode
based
on’’Monthly/annual
household
income
(local
currency)’’;Single
Pick;Typology
basedon
’’household
size’’,
’’household
constellation’’
and
’’children
under
the
ageof14
in
household’’;
Single
Pick;“When
it
comesto
iced
tea,which
ofthe
following
brands
do
youlike?”;Multi
Pick;Base:
n=625,
Lipton
enthusiast,
n=951,
iced
teaconsumersSources:
Statista
Consumer
Insights
Global,
asofOctober
2024Consumers
want
their
iced
tea
brands
to
have
high
value,
coolness,
and
honesty/
trustworthinessBrand
profile:
qualitiesQualitiesconsumerswant
from
icedteabrandsForiced
tea,thetopthree
qualitiesconsumers
want
fromabrandare
highvalue,coolness,
andhonesty
/trustworthiness.Authenticity60%Thrill/ExcitementSustainabilityBoldnessCleverness40%20%0%Liptonconsumers
alsoappreciate
thesekey
attributes,indicating
Liptonexudesthese
qualities.SocialresponsibilityCoolnessThequalitiesthatLiptonenthusiastsareleast
focused
onare
inclusiveness
andboldness.ReliabilityExclusivityLiptonshould
work
on
promotingsustainabilityto
convert
enthusiastsintoowners.InnovationInclusivenessFriendlinessHighvalueHonesty/trustworthinessIndustryuserBrandenthusiastBrandowner9Notes:“When
it
comesto
iced
tea,which
ofthese
aspects
are
mostimportant
to
you?”;Multi
Pick;“When
it
comestoiced
tea,whichofthe
following
brands
do
youlike?”;Multi
Pick;“When
it
comesto
iced
tea,which
ofthe
followingbrands
have
youconsumed
in
the
past
12
months?”;
Multi
Pick;Base:n=519,
Lipton
consumers’,
n=625,
Lipton
enthusiast,
n=951,
iced
tea
consumersSources:
Statista
Consumer
Insights
Global,
asofOctober
2024Among
Lipton
fans,
37%
state
that
they
get
excited
about
iced
teaBrand
profile:
attitudesWhat
doconsumersthink
oficedteaingeneral?37%34%32%30%25%23%19%19%18%18%15%
15%Sustainability
is
Ivaluealow
priceimportant
to
me
over
highqualityIamwellinformedIrely
onbrandsIknow
and
trustIget
excitedabouticed
teaIliketotalkabouttopicsrelating
toiced
teaBrand
enthusiastIndustryuser10
Notes:“Which
ofthese
statements
about
iced
teado
you
agree
with?”;
Multi
Pick;“When
it
comesto
iced
tea,which
ofthe
followingbrands
do
youlike?”;Multi
Pick;Base:n=625,
Lipton
enthusiast,
n=951,
iced
teaconsumersSources:
Statista
Consumer
Insights
Global,
asofOctober
2024CHAPTER
02Brand
KPIs
&
benchmarkingInthischapter,youcansee
howabrandperforms
againsttheirmaincompetitors
inthe
marketplace.Thissection
allows
benchmarking
ofthekey
performance
indicatorsfrom
the
brandprofile
againsttheindustryasawhole
andotherindustryleaders.1184%
of
Lipton
consumers
display
loyalty
towards
the
brandBrand
KPIs
&benchmarking:
IndustrycomparisonBrand
performanceWhen
itcomes
to
iced
tea,theaverage
awareness
of
abrandinGermany
is53%.
Awareness
ofLipton,however,
is
at91%.Awareness55%
ofGerman
iced
teaconsumers
say
theylikeLipton,compared
to
anindustryaverage
brandpopularity
of34%.46%
ofindustryconsumers
inGermany
saytheyconsume
Lipton,withtheaverage
consumption
ofabrandat28%.BuzzPopularity84%
ofbrandconsumers
say
theywould
consume
thebrandagain,compared
toanaverage
loyalty
score
of73%.Liptonhasbeen
noticed
more
inthe
media
comparedtootherbrands,with
a“Buzz”
score
of
25%
comparedto18%.LoyaltyBrandUsageIndustryaverageSooverall,
the
results
showtheir
performance
tobeabove
average
compared
to
theindustry.12
Notes:Iced
tea‘a(chǎn)wareness’,‘popularity’,
‘consumption’,
‘loyalty’
and
‘buzz’
by
brand;
Multi
pick;
Base:n=1,248,
all
respondents(awareness),
n=1,130,
respondents
who
know
the
individual
brand
(popularity),
n=1,130,
respondentswho
know
the
individual
brand
(consumption),
n=519,
respondents
who
have
consumed
the
individual
brand
(loyalty),
n=1,130,
respondents
who
know
the
individual
brand
(buzz)Sources:
Statista
Consumer
Insights
Global,
asofOctober
2024Lipton
ranks
first
in
awareness
within
the
iced
tea
marketBrand
KPIs
&benchmarking:
awarenessSummaryAwarenessofLipton9%Rank#
BrandAwareness
%Driving
recognition
will
lead
to
growing
yourcustomerbaseand
measuring
brandawareness
isakeycomponent
toachieve
this.Withthisscore,
you
cangaugethe
current
market
presence
ofabrand,understandthebrand’svisibility,competitiveness,
andrecognition
among
theirtarget
audience.
Further
tothis,itisaperfect
way
toassess
yourcurrentmarketing
strategies.1Lipton91%88%84%81%76%76%60%57%54%36%2Nestea3Volvic
TeePfannerMe?merFuze
TeaAriZonaRAUCH45Usingtheconcept
of
aided
brand
recognition,
showingrespondents
both
the
brand’slogo
andthe
writtenbrandname,we
asked:
“Doyou
know
thisbrand,
evenifonly
byname?”.678Outofallrespondents,
91%
were
aware
of
Lipton.Thisranksthemfirstcompared
to
other
brandssurveyedinthismarket.91%N/A9Durstl?scherBraTeeAwareness1013
Notes:“Doyouknow
this
brand,
evenif
only
by
name?”;Multi
Pick;
Base:
n=1,248,
all
respondents
(awareness)Sources:
Statista
Consumer
Insights
Global,
asofOctober
2024The
popularity
rating
of
Lipton
is
55%Brand
KPIs
&benchmarking:
popularitySummaryPopularity
ofLiptonRank#
BrandPopularity%ThepopularityKPIisagreat
indicatorof
brandperception
among
current
andpotentialfuturecustomers.
Thesocial
proof
provided
byahigh
scorecansignifyhow
trustworthy
abrandisandinfluenceconsumer
engagement.
Brandswith
alarge
engagedfollowing
canoften
enjoy
higherlevels
of
advocacyandloyalty.1Lipton55%49%48%44%44%40%32%31%30%28%2Durstl?scherFuze
TeaPfannerAriZonaNestea3445%Outofconsumers
who
knew
thebrand,
55%
saidtheyliked
Lipton.Thisranksthemfirstcompared
to
otherbrandssurveyed
inthismarket.555%67BraTee8DirTea9Volvic
TeeRAUCHPopularityN/A1014
Notes:“When
it
comesto
iced
tea,which
ofthe
following
brands
do
youlike?”;Multi
Pick;Base:
n=1,130,
respondents
who
know
the
individual
brand
(popularity)Sources:
Statista
Consumer
Insights
Global,
asofOctober
2024Lipton
ranks
first
in
consumptionBrand
KPIs
&benchmarking:
consumptionSummaryConsumption
ofLiptonRank#
BrandUsage
%46%Afterpopularity,we
want
tocover
thevalueactiongapsotounderstandifthe
brandwas
alsobeingconsumed,
we
asked
each
respondent:
“Whenitcomes
to
iced
tea,which
of
the
following
brandshaveyou
consumed
inthe
past12
months?”.1Lipton2Durstl?scherFuze
TeaAriZona44%341%Outofconsumers
who
knew
thebrand,
46%
saidtheyconsumed
Lipton.Thisranksthemfirstcompared
toother
brandssurveyed
inthismarket.437%46%5PfannerNestea35%54%631%7DirTea30%8BraTee28%9Volvic
TeeBabaHafTEA26%UsageN/A1026%15
Notes:“When
it
comesto
iced
tea,which
ofthe
following
brands
have
youconsumed
in
the
past12
months?”;
Multi
Pick;
Base:
n=1,130,
respondents
who
know
the
individual
brandSources:
Statista
Consumer
Insights
Global,
asofOctober
2024In
terms
of
loyalty,Lipton
is
fourth
in
GermanyBrand
KPIs
&benchmarking:
loyaltySummaryLoyalty
ofLipton’sconsumersRank#
BrandLoyalty
%88%Afterascertaining
the
consumption
ofabrandinthelast12
months,the
next
most
important
indicatorisbrandloyalty.
Thisscore
allows
ustoestablishwhether
abrandisperforming
well
inregard
tocustomer
retention.
Measuring
brandloyaltyestablishes
aclear
feedback
loop
with
customers,providing
valuableinsightsinto
customer
satisfactionandpreferences.
Itis
alsoapowerful
predictor
tohelpguidemarketing
strategies
and
forecast
futuresalesandrevenue
more
accurately.1Volvic
TeePfanner16%288%3Fuze
TeaLipton86%484%5Me?merNestea84%683%Tomeasure
the
loyalty
of
theseconsumers
we
askeach
respondent:
“When
itcomes
to
iced
tea,which
ofthe
following
brandsareyou
likely
to
consume
againinthe
future?”.7AriZona83%8Durstl?scherRAUCH81%84%980%Outofrespondents
whohaveconsumed
Lipton,84%saidthey
would
consume
the
brandagain.LoyaltyN/A10HonestTea72%16
Notes:“When
it
comesto
iced
tea,which
ofthe
following
brands
are
youlikely
to
consume
again
in
the
future?”;
Multi
Pick;Base:
n=519,
respondents
who
have
consumed
the
individual
brand
(loyalty)Sources:
Statista
Consumer
Insights
Global,
asofOctober
2024Lipton
has
a
score
of
25%
for
media
buzzBrand
KPIs
&benchmarking:
buzzSummaryBuzzofLiptonRank#
BrandBuzz%28%Isthebrand
hot
or
not?Isitcausingastirinthemediaandonline,tofind
thisoutwe
asked
each
respondent:“Whichof
the
following
brandshaveyounoticed
inthemedia,on
social
media,or
inadvertising
inthepast3months?”.1BabaHafTEA2DirTea27%25%3Fuze
TeaBraTee26%Outofconsumers
who
knew
thebrand,
25%
saidtheyhadheardaboutLipton
inthe
media.
Thisranksthemfifth
compared
to
other
brandssurveyed
inthismarket.425%5Lipton25%6AriZonaDurstl?scherChariTeaNestea21%721%75%819%917%BuzzN/A10HonestTea15%17
Notes:“Which
ofthe
following
brands
have
younoticed
in
the
media,
onsocial
media,
orin
advertising
in
the
past3months?”;
Multi
Pick;
Base:
n=1,130,
respondents
who
know
the
individual
brand
(Buzz)Sources:
Statista
Consumer
Insights
Global,
asofOctober
2024STATISTACONSUMER
INSIGHTSUnderstand
what
drivesconsumersGainabetterunderstandingofconsumers,brands,andmarkets.Withthe
Statista
Consumer
Insights,
youget
access
tostreamlinedmarketresearchtoolsandallresultsofthe
exclusiveStatista
surveys.
Leverage
consumerinsightstomakedata-drivendecisions
andunlocknewgrowthopportunities.?
Identifyandunderstandyourcoreaudiences?
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