外國客戶接待英語與食物英語大全

1、-外國客戶接待英語1、 Good morning(afternoon, evening), sir(madam)早上（下午、晚上）好，先生（夫人）。2、 How do you do?您好！（初次見面）Glad to meet you.很高興見到您。3、 How are you?您好嗎？Fine, thanks. And you?很好，謝謝。您好嗎？4、 Welcome to our hotel (restaurant, shop).歡迎到我們賓館（餐廳、商店）來。5、 Wish you a most pleasant stay in our hotel.愿您在我們賓館過得愉快。6、 I hop

2、e you will enjoy your stay with us.希望您在我們賓館過得愉快。（客人剛入店時）I hope you are enjoying your stay with us.希望您在我們賓館過得愉快。（客人在飯店逗留期間）I hope you have enjoyed your stay with us.希望您在我們賓館過得愉快。（客人離店時）7、 Have a good time!祝您過得愉快！8、 *hotel, front desk. Can I help you?* 飯店，前廳。您找誰？9、 Sorry, I've dialed the wrong num

3、ber.對不起，我撥錯號了。10 、 May I speak to your general manager?能和你們總經理說話嗎？Speaking.我就是。11 、 Sorry, he is not in at the moment.-對不起，他現在不在。Would you like to leave a message?您要留口信嗎？12 、 Pardon.對不起，請再說一遍，好嗎？I beg your pardon.對不起，請再說一遍，好嗎？英語交流用語? 祝賀用語13 、 Congratulations!祝賀您！14 、 Happy birthday!生日快樂！15 、 Happy n

4、ew year!新年快樂！16 、 Merry Christmas!圣誕快樂！17 、 Have a nice holiday!假日快鄭 ?/P>18 、 Wish you every success!祝您成功！答謝和答應語 :19 、 Thank you (very much).謝謝您（非常感謝）。20 、 Thank you for your advice (information, help)感謝您的忠告（信息、幫助）。21 、 It's very kind of you.謝謝，您真客氣。22 、 You are welcome.不用謝。23 、 Not at all.不用

5、謝。Don't mention it.-不用謝。24 、 It's my pleasure.非常高興為您服務。(With pleasure.)(My pleasure.)25 、 I am at your service.樂意為您效勞。26 、 Thank you for staying in our hotel.感謝您在我們酒店下榻。27 、 I'm sorry.很抱歉。28 、 Excuse me.對不起。29 、 I'm sorry, It's my fault.很抱歉。那是我的過錯。30 、 Sorry to have kept you wait

6、ing.對不起，讓您久等了。31 、 Sorry to interrupt you.對不起，打擾您了。32 、 I'm sorry about this.對此表示抱歉。33 、 I apologize for this.我為此道歉。34 、 That's all right.沒關系。35 、 Let's forget it.算了吧。飯店英語交流用語? 征詢和指路用語36 、 Can(May)I help you?我能幫您什么嗎？Yes, please.好的。-37 、 What can I do for you.我能為您干點什么？38 、 Is there anythi

7、ng I can do for you?有什么能為您效勞的穡?/P>39 、 Just a moment, please.請稍等一下。40 、 May I use your phone?我能借用您的電話嗎？Certainly.當然可以。Yes, of course.然可以。41 、 Go upstairs/downstairs.上樓 / 下樓。42 、 It's on the second (third) floor.在二（三）樓。43 、 Excuse me.對不起。Where is the washroom (restroom, elevator)?請問盥洗室（休息室、電梯）

8、在哪兒？This way, please.請這邊走Turn left /right.往左轉 / 右轉。45 、 It's in the lobby near the main entrance.在大廳靠近大門。46 、 It's in the basement at the end of the corridor.在地下室走廊盡頭。7、 Mind/(Watch)your step.請走好。48 、 Please be careful.請當心。-49 、 Please don't leave anything behind.請別遺忘您的東西。50 、 Don't

9、worry.別擔心。51 、 Take it easy.放心好了。52 、 Please don't smoke here.請不要在這邊抽煙。53 、 Goodbye.再見。54 、 See you late.再見。55 、 Good night.晚安。56 、 See you tomorrow.明天見。57 、 Goodbye and thank you for coming.再見，謝謝您的光臨。58 、 Goodbye and hope to see you again.再見，希望再見到您。59 、 Have a nice trip!一路平安！60 、 Wish you a ple

10、asant journey! Good luck!祝您旅途愉快！祝您好運！店英語交流用語? 前廳和客房部用語1、 Have you a reservation?您預定過了嗎？2、 May I know your name and room number?您能告訴我您的名字與房間號嗎？3、 Here is your room key.給您房間鑰匙。-4、 Please pay at the cashier's desk over there.請去那邊帳臺付款。5、 Are these your baggage?這些是您的行李嗎？May I take them for you?我來幫您拿好

11、嗎？6、 Housekeeping, may I come in?客房服務員，我可以進來嗎？7、 Leave your laundry in the laundry in the laundry bag behind the bathroom oor.請把要洗的東西放在浴室門后的洗衣袋中。8、 I hope I'm not disturbing you.我希望沒有打擾您。9、 One moment, madam. I'll bring them to you rightaway.等一會兒，夫人。我馬上送來。10 、 I'll send for an electricia

12、n( doctor.)我給您請電工（大夫 ）。餐飲部：11 、 Sit down, please. Here is the menu. 請坐，給您菜單，先生。 May I take your order, sir? 您要點菜嗎？12 、 What would you like to have, coffee or tea?您要喝咖啡還是茶？13 、 Would you like to have any wine with you dinner?您用餐時要喝點酒嗎？14 、 Service hours are:（餐廳）供應時間是：7:00a.m.to 9:00a.m.for breakfast.

13、早餐 7點到9點。11:30a.m.to1: 30p.m.for lunch.-午餐 11 點半到 1 點半。6:30p.m.to 8:30p.m.for dinner.晚餐 6 點半到 8 點半。15 、 Here is the bill. Please sign it.這是您的賬單，請簽字。店英語交流用語? 銷售用語1、 What kind of rooms(foods) would you like to have?您需要什么樣的房間（吃什么樣的菜）？2、 Here is a brochure of our hotel and tariff.這是介紹我們飯店的小冊子和價目表。3、 We&

14、#39;ll give you a 10%(ten percent ) discount.我們給您九折優(yōu)惠。4、 We'll offer tour guides complimentary breakfasts.我們給陪同提供免費早餐。、 We accept your terms.我們接受您的條件。6、 May I introduce myself?讓我介紹我自己。7、 May I present you a litter souvenir?請接受我們的一點小紀念品。、 Let's drink to our friendship!為我們的友誼干杯！9、 Let me propo

15、se a toast to the health of our guests!建議為在座客人的健康干杯！10 、 Cheers!(Bottoms!)干杯！11 、 How do you like Chinese food?您喜歡中國菜嗎？12 、 What do you think of our service?您對我們的服務有什么意見？13 、 Thank you for your comments(compliment,suggestions).-謝謝您給我們提的意見（贊揚、建議）。14 、 I'm afraid it's against the hotel's r

16、egulations.這是違反飯店規(guī)章制度的。15 、 In our hotel we don't accept tips.我們飯店是不收小費的。It's our pleasure to serve our guests well.我們?yōu)槟転榭腿朔蘸枚械礁吲d。Thank you all the same.然而，還是要謝謝您。16 、 I'm afraid you'll have to pay for the damage.您必須賠償。17 、 Thank you for telling us about it.謝謝您告訴我們I'll look int

17、o the mater right away.我馬上去處理這件事情。18 、 I assure you it wont happen again.我保證此類事情不會再發(fā)生。19 、 Please don't worry, sir (madam)先生（夫人），請不必擔心。I will send someone up to your room right away.我馬上派人到你的房間去。20 、 I can't guarantee anything, but I'll try my best.我不能保證，但我會盡力而為。21 、 What can I show you.您

18、要買什么？22 、 How do you like this fashion (color, size, design )?您喜歡這種款式（顏色、尺寸、圖案）嗎？23 、 The extra large size of this color is out of stock.這種顏色的特大號已經賣完了。Please try us again tomorrow.請明天再來看看。24 、 They are altogether 175(one hundred and-seventy-five) Yuan.共計 175 元。You may pay in cash or with credit card

19、.您可以付現金也可以用信用卡。25 、 You have made a good choice, you have very good taste.您真會買東西，眼力真好。館英語? 預訂房間1 I'd like to book a double room for Tuesday nextweek.下周二我想訂一個雙人房間。2 What's the price difference?兩種房間的價格有什么不同？3 A double room with a front view is 140 dollars per night, one with a ear view is 115

20、dollars per night.一間雙人房朝陽面的每晚 140 美元，背陰面的每晚 115 美元。4 I think I'll take the one with a front view then.我想我還是要陽面的吧。5 How long will you be staying?您打算住多久？6 We'll be leaving Sunday morning.我們將在星期天上午離開。7 And we look forward to seeing you next Tuesday.我們盼望下周二見到您。8 I'd like to book a single roo

21、m with bath from the after-noon of October to the morning of October 10.我想訂一個帶洗澡間的單人房間， 10 月 4 日下午到 10 月 10 日上午用。9We do have a single room available for those dates.我們確實有一個單間，在這段時間可以用。10 What is the rate, please?請問房費多少？-11 The current rate is $ 50 per night.現行房費是50 美元一天。12 What services come with th

22、at?這個價格包括哪些服務項目呢？13 That sounds not bad at all. I'll take it.聽起來還不錯。這個房間我要了。14 By the way, I'd like a quiet room away from the street if the is possible.順便說一下，如有可能我想要一個不臨街的安靜房間8 I want a double room with a bath.我要一間有浴室的雙人房。29 How much a day do you charge?每天收費多少？30 It is hundred yuan a day in

23、cluding heating fee, but excluding service harge.一百元一天，包括供暖費但不包括服務費。31 It's quite reasonable.收費十分合理。32 How long do you intend to stay in this hotel?您準備住多久？33 Have you got through with the check-inprocedure?你是否已經辦妥住宿登記手續(xù)？34 Can I book a single room for my friend beforehand as he will arrive in Sh

24、anghai tomorrow morning?我能為我的朋友預訂一間單人房嗎 ? 他將于明天早上到達上海。35 Would you mind filling in this form and pay a hundred yuan in advance or him.請?zhí)詈貌㈩A付一百元錢。36 This is a receipt for paying in advance. Please-keep it.這是預付款收據，請收好。37 Have you any vacant (spare) room in the hotel?旅館里有空余房間嗎？38 Sorry, we have no vaca

25、nt (spare) room for you. But I can recommend ou to the Orient Hotel where you may get a spare room.對不起，我們已經客滿了。但是我可以介紹您去東方飯店，那里有空余的房間。39 Good afternoon, my room number is 321. Any mailfor me?下午好！我的房號是321 。有我的信嗎？40 Yes. You have two letters and one telegram, also a message was left y a lady before on

26、e hour.有的。您有兩封信和一封電報，一小時前有一位小姐來電話留言給您。41 I'll mail a letter to U.S.A.by airmail.我要寄一封航空信到美國。42 How much do I have to pay for you?我要付多少錢？43 A letter generally mails to America-Europe-Africa by airmail. First 0 grams is 20 yuan.通常一封寄到美國、 歐洲、非洲的航空信， 20 克收費 20 元。Words and Expressionsheating fee供暖費ex

27、clude vt.把 排除在外reasonable a.價錢公道的，不貴的fortnight n.十四日，兩星期procedure n.過程，步驟，程序check in procedure 住宿登記手續(xù) registration n. 登記，注冊 deluxe suites 豪華套房-賓館英語? 在接待處(2)44 Yes, we do have a reservation for you.對了，我們這兒是有您預訂的房間。45 Would you please fill out this form while I prepare your key card for ou?請您把這份表填好，我同

28、時就給您開出入證，好嗎？46 What should I fill in under ROOM NUMBER?“房間號碼”這一欄我該怎么填呢？47 I'll put in the room number for you later on.過會兒我來給您填上房間號碼。48 You forgot to put in the date of your departure.您忘了填寫離店日期了。49 And here is your key, Mr.Bradley. Your room number is 1420.給您房間的鑰匙，布拉德利先生。您的房間號碼是1420 。50 It is on

29、 the 14th floor and the daily rate is $90.房間在 14 層，每天的房費是90 美元。51 Please make sure that you have it with you all thetime.請務必隨時帶著它。52 My business negotiation has progressed much more slowly than I had expected.我的業(yè)務談判進行得比我原先預料的慢了許多。53 I wonder if it is possible for me to extend my stay at this hotel f

30、or two days.我想知道是否可以讓我在這兒多呆兩天。54 I'll take a look at the hotel's booking situation.我來查看一下本店房間的預訂情況。55 I'm glad that we'll be able to accept your extension re-quest.很高興我們有辦法接受您延長住宿的要求。56 But I'm afraid that it will be necessary for us to ask-you to change rooms for the last two ni

31、ghts.不過，恐怕最后兩天我們得請您搬到別的房間去。57 We have already let your room to anothergentleman.我們已經把您住的房間租給了另外一位先生。58 That's no problem at all.沒問題。Would you please give me your business card?能給我你的名片么？I ll go and see if he s available.我去看看他現在是否方便。Have a seat please. Would you like tea or coffee?請坐。您想喝點什么？咖啡還是茶？

32、He is expecting you. Come this way please.他正等您呢。請這邊走。食物英語大全蔬菜與調味品string bean四季豆bean sprout豆芽cabbage包心菜 ; 大白菜celery芹菜leek韭菜caraway香菜spinach菠菜carrot胡蘿卜loofah絲瓜pumpkin南瓜bitter gourd苦瓜cucumber黃瓜-white gourd冬瓜needle mushroom金針菇tomato番茄eggplant茄子potato,馬鈴薯lotus root蓮藕agaric 木耳vinegar醋peanut oil花生油soy sauc

33、e醬油ginger 生姜scallion,青蔥green pepper青椒pea 豌豆bamboo shoot竹筍seasoning調味品green soy bean毛豆soybean sprout黃豆芽mung bean sprout綠豆芽kale 甘藍菜broccoli花椰菜mater convolvulus空心菜dried lily flower金針菜mustard leaf芥菜tarragon蒿菜beetroot甜菜根lettuce生菜preserved szechuan pickle榨菜salted vegetable雪里紅lettuce萵苣asparagus蘆薈dried bamb

34、oo shoot筍干-water chestnut荸薺long crooked squash菜瓜gherkin 小黃瓜yam山芋taro芋頭champignon香菇dried mushroom冬菇white fungus百木耳garlic大蒜onion洋蔥wheat gluten面筋miso味噌caviar魚子醬barbeque sauce沙茶醬tomato ketchup, tomato sauce番茄醬mustard 芥末salt 鹽sugar糖sweet甜sour酸bitter苦l(xiāng)ard豬油餐類breakfast早餐to have breakfast吃早餐lunch午餐to have l

35、unch用午餐afternoon tea下午茶 (4-5 點鐘 )high tea午茶 ,茶點 (下午黃昏時 )dinner, supper晚飯to dine, to have dinner, to have supper吃晚飯-soup湯hors d'oeuvre (正餐前的 )開胃食品entree正菜main course主菜sweet, dessert甜食snack點心 ,小吃helping, portion份 ,客sandwich三明治 ,夾肉面包食品和調味品meat肉beef牛肉veal小牛肉lamb羊肉sirloin牛脊肉steak牛排chop連骨肉 ,排骨cutlet肉條

36、stew燉肉roast烤肉pork豬肉ham火腿bacon咸肉sausage香腸black pudding, blood sausage血腸cold meats冷盤 ( 美作 :cold cuts)chicken雞turkey火雞duck鴨fish魚vegetables蔬菜dried legumes干菜-chips炸薯條 ,炸土豆片 (美作 :French fries)mashed potatoes馬鈴薯泥pasta面條noodles面條 ,掛面macaroni通心粉consommé 肉煮的清湯broth肉湯milk 奶cheese奶酪butter奶油bread面包slice of

37、bread面包片crust面包皮crumb面包心egg蛋boiled eggs, soft-boiled eggs水煮蛋hard-boiled eggs煮硬了的蛋fried eggs煎蛋poached eggs荷包蛋scrambled eggs炒雞蛋 ,攤雞蛋omelet煎蛋卷pastry糕點sponge cake奶油雞蛋 ,蜂糕tart 果焰糕點biscuits (英)餅干 ,(美)小面包C. 肉品類 (雞, 豬, 牛)Fresh Grade Legs大雞腿Fresh Grade Breast雞胸肉Chicken Drumsticks小雞腿Chicken Wings雞翅膀Minced Ste

38、ak絞肉-Pigs Liver豬肝Pigs feet 豬腳Pigs Kidney豬腰Pigs Hearts豬心Pork Steak沒骨頭的豬排Pork Chops連骨頭的豬排Rolled Pork loin卷好的腰部瘦肉Rolled Pork Belly卷好的腰部瘦肉連帶皮Pork sausage meat做香腸的絞肉Smoked Bacon醺肉Pork Fillet小里肌肉Spare Rib Pork chops帶骨的瘦肉Spare Rib of Pork小排骨肉Pork ribs 肋骨可煮湯食用Black Pudding黑香腸Pork Burgers漢堡肉Pork-pieces一塊塊的廋肉

39、Pork Dripping豬油滴Lard豬油Hock蹄膀Casserole Pork中間帶骨的腿肉Joint有骨的大塊肉Stewing Beef小塊的瘦肉Steak & Kidney牛肉塊加牛腰Frying steak可煎食的大片牛排Mimed Beef牛絞肉Rump Steak大塊牛排Leg Beef牛鍵肉OX-Tail 牛尾OX-heart牛心OX-Tongues牛舌Brantley Chops帶骨的腿肉-Shoulder Chops肩肉Porter House Steak腰上的牛排肉Chuck Steak頭肩肉筋、油較多Tenderized Steak拍打過的牛排Roll 牛腸C

40、owheels牛筋Pig bag豬肚Homey come Tripe蜂窩牛肚Tripe Pieces牛肚塊Best thick seam白牛肚D. 海產類Herring鯡Salmon鮭Cod鱈Tuna鮪魚Plaice比目魚Octopus鱆魚Squid烏賊Dressed squid花枝Mackerel鯖Haddock北大西洋產的鱈魚Trout鱒魚、適合蒸來吃Carp鯉魚Cod Fillets鱈魚塊，可做魚羹，或炸酥魚片都很好吃Conger (Eel)海鰻Sea Bream海鯉 Hake 鱈魚類Red Mullet紅鰹，可煎或紅燒來吃Smoked Salmon熏鮭 *Smoked mackerel

41、 with crushed pepper corn帶有黑胡椒粒的熏鯖 *Herring roes鯡魚子Boiled Cod roes鱈魚子-Oyster牡犡Mussel蚌、黑色、橢圓形、沒殼的即為淡菜Crab 螃蟹Prawn蝦Crab stick 蟹肉條Peeled Prawns蝦仁King Prawns大蝦Winkles田螺Whelks Tops小螺肉Shrimps小蝦米Cockles小貝肉Lobster龍蝦E. 蔬果類Potato馬鈴薯Carrot紅蘿卜Onion洋蔥Aborigine茄子Celery芹菜White Cabbage包心菜Red cabbage紫色包心菜Cucumber大黃瓜

42、Tomato蕃茄Radish小紅蘿卜Mole 白蘿卜Watercress西洋菜Baby corn玉米尖Sweet corn玉米Cauliflower白花菜Spring onions蔥Garlic大蒜Ginger姜-Chinese leaves大白菜Leeks大蔥Mustard & cress芥菜苗Green Pepper青椒Red pepper紅椒Yellow pepper黃椒Mushroom洋菇Broccoli florets綠花菜Curettes綠皮南瓜，形狀似小黃瓜，但不可生食Coriander香菜Dwarf Bean四季豆Flat Beans長形平豆Iceberg透明包心菜Le

43、ttuce萵苣菜Swede or Turnip蕪菁Okra秋葵Chilies辣椒Eddoes小芋頭Taro大芋頭Sweet potato蕃薯Spinach菠菜Beans rots綠豆芽Peas碗豆Corn玉米粒Sport高麗小菜心Lemon檸檬Pear梨子Banana香蕉Grape葡萄Golden apple黃綠蘋果、脆甜Granny smith綠蘋果、較酸Barleys可煮食的蘋果-Peach桃子Orange橙Strawberry草莓Mango芒果Pine apple菠蘿Kiwi奇異果Star fruit楊桃Honeydew-melon蜜瓜Cherry櫻桃Date棗子leeched荔枝Gra

44、pe fruit葡萄柚Coconut椰子Fig 無花果F.Beverage飲料drink飲料mineral water礦泉水orange juice桔子原汁orangeade, orange squash桔子水lemon juice檸檬原汁lemonade檸檬水beer啤酒white wine白葡萄酒red wine紅葡萄酒claret波爾多紅葡萄酒cider蘋果酒champagne香檳酒cocktail雞尾酒liqueur白酒 ,燒酒whooshing wine紹興酒yellow wine黃酒Kaoliang spirit高粱酒-Wu China Pee五加皮vodka伏特加whisky威士

45、忌brandy白蘭地cognac法國白蘭地gin琴酒gin fizz杜松子酒martini馬提尼酒G. 餐館eating house飲食店canteen (機關單位和軍隊里的) 食堂dining hall大餐廳 ,食堂refectory ( 學校里的 )餐廳waiter服務員service服務headwaiter, maitre d'hotel餐廳領班bill of fare, menu菜單 ,菜譜wine list酒單table 餐桌to lay the table, to set the table擺桌子to wait at table侍候用餐to clear the table收

46、拾桌子 ,撤桌子tablecloth桌布napkin, serviette餐巾cutlery餐具fork 叉spoon匙teaspoon茶匙ladle長柄勺knife刀dishes, crockery器皿-dish, plate碟 ,盤soup dish, soup plate湯盤(serving) dish大盤子 ( 美作 :platter)soup tureen盛湯蓋碗salad bowl色拉盤fruit dish水果盤fruit bowl水果缽sauce boat, gravy boat調味汁瓶 ,醬油壺glass玻璃杯bottle瓶子carafe, decanter玻璃水瓶cup 杯子saucer小碟sugar bowl糖罐glass service, glassware玻璃器皿tea service, tea set茶具teapot茶壺coffee service, coffee set咖啡具coffeepot咖啡壺salt shaker鹽瓶cruet調味瓶架tray托盤H. 其它Long rice長米，較硬，煮前先泡一個小時Pudding rice or short rice短米，較軟Brown ric