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,11. 預(yù)訂信(Letter of Reservation) 預(yù)訂信是出差或旅行是為了事先預(yù)定酒店、會(huì)議室或機(jī)票、船票、車票等,向?qū)Ψ桨l(fā)出的一種書面信函文件。預(yù)訂信內(nèi)容要全面,詳細(xì)說(shuō)明個(gè)人的合理要求,信件要具體確切。如需要預(yù)訂房間的等級(jí)、類型、數(shù)量,以及預(yù)訂的具體期限等。有的預(yù)訂須注明付款方式。預(yù)訂后通常要進(jìn)行確認(rèn)回復(fù),說(shuō)明是否滿足要求,如未能滿足要求還要說(shuō)明原因。如果預(yù)訂事宜有更動(dòng)或是取消預(yù)訂,應(yīng)在規(guī)定期限之內(nèi)通知對(duì)方,以免造成不必要的損失 預(yù)定信一般包括下列內(nèi)容: (1)請(qǐng)求預(yù)訂并說(shuō)明預(yù)定的內(nèi)容,如時(shí)間、地點(diǎn)、原因等。 (2)請(qǐng)對(duì)方進(jìn)行確認(rèn)并回復(fù); (3)提供預(yù)訂單位或個(gè)人的聯(lián)系方式。,Sample 1 預(yù)訂房間(Booking Rooms) Dear Sirs, Please reserve for me a (single, double, double-bed) room starting from (date) up to and including the night of (date), including (breakfast, half pension, full pension). Please confirm this reservation, in English, as soon as possible. All charges are to be directed to me at the address on Best regards _,Sample 2 預(yù)定車票(Booking Tickets) Manager Ticket Service Department Anhui Travel Service Hefei, P.R. of China Gentlemen, I shall be obliged if you will reserve me a berth船、列車等的)臥鋪 in a non-smoking compartment train from Hefei to Hangzhou at 5:00 p.m. on Sunday, July 20, for I am going to travel China late next month. Im enclosing herewith同此,因此 a check for US$ 59 for it, and a stamped加蓋 addressed envelope. Sincerely yours, Michael Hudson I send you herewith two copies of the contract. 我隨函附上合同一式兩份。,Sample 3預(yù)訂飯店席位并詢問(wèn)價(jià)格(Ordering seats at a restaurant and inquiring about the price) Gentlemen: We wish to entertain at dinner at west lake restaurant on Jan. 2 at 5 in the afternoon. This will be a party of eight people, and a private dining room would be preferable. We will need the services of a wine steward 乘務(wù)員, 服務(wù)員and we will choose our menu in advance. Please let us have information as to the accommodations available, and the approximate cost, including gratuities報(bào)酬; 小賬, 小費(fèi), and tax, by return mail if possible. Yours, xxx,先生: 我們希望于一月二日下午五點(diǎn)在西湖飯店包桌。 就餐者共八人。我們希望包一間雅座,需要陪酒者一位,并提前定菜。 請(qǐng)?jiān)诳赡芮闆r下,通過(guò)回信將包間,以及包括小帳和附加稅在內(nèi)的大體價(jià)格通知我們。 xxx,Sample 4. 預(yù)訂席位的日期要求更改Changing the arrangement Gentlemen: On Jan. 10 I reserved two tables for 12 people for breakfast at 9 in the morning on Jan. 11 for our executives in the inner room. There has been a change in plans and the occasion will have to be postponed until Jan. 14 at 8:30. Will you be good enough to make the same arrangements for that date and send us a written confirmation? Thank you very much. Cordially, xxx,先生: 我于1月10日在貴飯店的套間為我們的董事們預(yù)訂了1月11日早九點(diǎn)12人就早餐的兩張包桌。 由于計(jì)劃有了改變,包桌事宜只得推遲到1月14日早8點(diǎn)半,你如能將預(yù)約改在這個(gè)時(shí)間并寫信確定一下,那就太好了。 xxx,Sample 5.詢問(wèn)票價(jià),預(yù)訂戲票 Inquiring about the price and ordering tickets Gentlemen: Do you have four box seats available for the evening of April 10 for the play? Two of our customers will be in London at that time, and we would like to obtain good seats for them. If you accommodate us, please let us know the price of the tickets so we may send you a check without delay. Cordially, xxx,先生: 您那有四張四月十日晚上那場(chǎng)劇包廂的戲票嗎?我們有兩位顧主將于那天來(lái)倫敦,所以我們希望為他們訂幾張好的座位。 如果您那里可容納我們,請(qǐng)告訴我們戲票的價(jià)格,以便我們及時(shí)送一張支票給您。 您真誠(chéng)的 xxx,Sample 6 Confirmation of reservation Dear Miss Lin, We have acknowledged your E-mail dated July 15th requesting us to book one economy-class seat for Mr. Zhang Xiaohua on a flight from Guangzhou to London. One seat has been reserved on flight S.A 917 departing Baiyun Airport, Guangzhou at 10:00 a.m. on the 28th, arriving London at 11:00 a.m. local time on the 30th. The account will be sent to Bank of China, as requested. Yours faithfully, Tang Xiaogang Reservations Manager,預(yù)訂確認(rèn) 親愛的林小姐: 我們已收到你7月15日的電子郵件,要求我們?yōu)閺垥匀A先生預(yù)訂從廣州到倫敦班機(jī)經(jīng)濟(jì)艙座位。 已預(yù)訂南航917次班機(jī)的一個(gè)座位,該班機(jī)于28日早上10點(diǎn)從廣州白云機(jī)場(chǎng)起飛,于30日當(dāng)?shù)貢r(shí)間早上11點(diǎn)抵達(dá)倫敦。 如你所要求的,賬單將送到中國(guó)銀行。 你忠實(shí)的 唐小剛 預(yù)訂部經(jīng)理,Useful expressions and patterns預(yù)訂常用句型 (1 )I would like to make a reservation. 我想預(yù)訂。 ( 2 )I would like to reserve a twin room at your hotel for four nights from June 8,2002. 我想要自2002年6月8日起4晚,向你們旅館預(yù)訂一間雙人房。 (3)Please reserve a single room under the name of Mr.Lin. 請(qǐng)以林先生的名義定一間單人房。 (4) I would like to book a flight to paris in may 8, first class and round trip. 我要訂一張巴黎的往返票,1月8日,法航,頭等艙。,(5) Please guarantee our reservation for late arrival. 我們會(huì)晚點(diǎn)到,請(qǐng)保證我們的預(yù)定。 (6) Is hot water available any time? 隨時(shí)都有熱水供應(yīng)嗎? (7) Ill take one single room on the upper level with a front view. 我要一件樓上陽(yáng)面的單人房。 (8) by the way, Id like a quiet room away from the street if it is possible. 順便說(shuō)一下,如有可能,我想要一個(gè)不臨街的安靜的房間。,(9)If there are no room available for the above period, please inform me ASAP (as soon as possible) as I must look for another hotel. 如果在上述期間沒(méi)有空房,請(qǐng)盡快告知以邊另尋旅館。 (10) please send me a written conformation of this reservation. 請(qǐng)給我書面的確認(rèn)回復(fù)。 (11) we will appreciate your early confirmation. 如能早日回復(fù),將不勝感激。,Ex: 預(yù)訂飛機(jī)座位 親愛的先生/女士; 本公司營(yíng)銷部經(jīng)理張曉華先生,希望搭乘盡可能早點(diǎn)的從廣州飛往倫敦的班機(jī)。 如果你能為他預(yù)訂1個(gè)經(jīng)濟(jì)艙的座位economy class seat ,在7月28日當(dāng)天或者前后幾天,飛離廣州的話,不勝感激。 我們已委托中國(guó)銀行支付機(jī)票費(fèi)和預(yù)約費(fèi)the fare and booking fee ,請(qǐng)你把賬單直接交submit給他們。 我們感激你早日確認(rèn)。 你真誠(chéng)的, 林潔 張先生秘書 廣州貿(mào)易公司,Key: Reservations for a Flight Dear Sir/madam, Mr.Zhang Xiaohua, our Marketing Manager, would like to fly from Guangzhou to London on the earliest flight possible. We would be obliged if you would book one economy class seat for him on a flight leaving Guangzhou on or a

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