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CONSUMER&
BRANDBrandKPIs
for
spreads:
JINDALCOCOA
in
IndiaConsumer
Insights
reportNovember2024Discover
your
Brand
KPI
scores.
Benchmark
against
competitors
and
measureyour
brand’s
marketimpactIntroduction:
studydetailsThe
reportMethodologyThisreport
hasbeen
created
usingthe
datafromStatista’sConsumer
InsightsBrand
KPIs.Thereportprovides
you
with
key
consumer
insightsandbenchmarks
forabrand’sperformance
againsttheindustryoverall
and
theircompetitors.Design:OnlineSurveyDuration:
approx.
15
minutesLanguage:official
language(s)
ofeach
country
withAmerican
Englishoffered
asanalternativeRegions:Brazil,Germany,
India,
Mexico,
U.S.
and
UKNumberofrespondents:approx.
7500Ourdataallows
you
tomeasure
each
brand’spositioninthe
market
bycreating
aprofile
usingStatista’s5key
performance
indicators.
Which
are:
awareness,popularity,consumption,loyalty,andmedia
buzz.Sample:
Internet
users,
aged18
-64,
quotasset
ongender
and
ageThisreport
is
basedon
JINDALCOCOA’sperformanceinthe
spread
market.Fieldwork:April-July
2024Ifyou
would
liketofind
out
more
abouttheConsumerInsightsatStatista
or
theBrandProfiler,
please
clickthe
linkbelow.2Notes:Forthis
report
“Usage”indicates
the
specific
“Consumption”Sources:
Statista
Consumer
Insights
Global,
asofNovember202460%
of
JINDAL
COCOA
consumers
display
loyalty
towards
the
brandIntroduction:
key
insightsWhodoesthebrandappeal
to?How
doesthebrandperform
inthemarket??JINDALCOCOA’sbranding
resonates
more
with?JINDALCOCOAranksoutsidetheTop10
inawarenessMillennialswithin
the
spread
market?JINDALCOCOAgenerally
appealsto
men
more
than?Thepopularity
ratingof
JINDALCOCOAis
29%women?JINDALCOCOAranksoutsidetheTop10
in?Among
JINDALCOCOA
enthusiasts,45%
fall
underconsumptionthe
high-income
category?Interms
of
loyalty,JINDALCOCOAisoutsidetheTop?Consumers
want
theirspread
brandstohave10
inIndiahonesty
/trustworthiness,
authenticity,andhigh
value?JINDALCOCOAhasascore
of
22%
formedia
buzz3Sources:
Statista
Consumer
Insights
Global,
asofNovember2024CHAPTER
01Brand
profileInthissection,
we
show
the
demographics
and
attitudesof
consumers
who
saytheylikethisbrandversus
the
share
ofindustryusers.
Thechapteraimsto
bringclarity
tocompanies
who
want
to
know
whotheirbrandingiscurrently
appealingtoand
what
theythinkaboutthe
industry.4Loyalty
is
the
highest
scoring
KPI
for
JINDAL
COCOA
at
60%Brand
profile:
snapshotBrand
performance
of
JINDAL
COCOA
inIndia60%40%29%23%22%AwarenessPopularityUsageLoyaltyBuzz5Notes:Spreads
‘a(chǎn)wareness’,‘popularity’,
‘consumption’,
‘loyalty’
and
‘buzz’
by
brand;
Multi
pick;
Base:n=1,249,
all
respondents
(awareness),
n=496,
respondents
who
know
the
individual
brand
(popularity),
n=496,
respondents
whoknow
the
individual
brand(consumption),
n=114,
respondents
who
have
consumed
the
individual
brand
(loyalty),
n=496,
respondents
who
know
the
individual
brand
(buzz)Sources:
Statista
Consumer
Insights
Global,
asofNovember2024JINDAL
CO
COA’s
branding
resonates
morewith
MillennialsBrand
profile:
consumer
demographics
(1/3)Measuring
attitudesand
opinions
among
generationshelpsidentifyyourtarget
audience
foryournextcampaigns.Share
ofgenerations50%46%Withthatinmind,when
looking
atthe
shareofconsumers
who
likeJINDALCOCOAbygenerationversus
the
share
ofindustryusers
ingeneral,
we
cansee
thatJINDALCOCOAislikedby0%
of
Babyboomersand12%
of
Gen
Xers,
whereas
thetotalshare
ofindustryusers
is0%
and12%,
respectively.41%38%ForMillennials
andGen
Z,
50%
and
38%
feel
positivelytowards
JINDALCOCOA,
versus
41%
and
46%.
Socurrently,
forJINDALCOCOA,Millennials
connect
mostwith
theirbrandcompared
tothe
overall
industryuser.12%
12%Gen
X0%
0%Gen
ZMillennialsBaby
BoomerBrand
enthusiastIndustryuser6Notes:“How
oldareyou?”;Single
Pick;“When
it
comestospreads,
which
ofthe
following
brands
do
youlike?”;
Multi
Pick;
Base:
n=146,
JINDAL
COCOA
enthusiast,
n=1,228,
spreadconsumersSources:
Statista
Consumer
Insights
Global,
asofNovember2024JINDAL
COCOA
generally
appeals
to
men
more
than
womenBrand
profile:
consumer
demographics
(2/3)GenderTheGender
splitbetween
brandenthusiastsof
JINDALCOCOAshowsthatwomen
are
less
likely
tohaveanaffinity
with
thebrand
compared
tomen.LGBTQIA+statusUnderstanding
and
respecting
thediverse
needsandidentitiesof15%80%consumers
is
becoming
more
and
moreimportant,notjustfrom
asensitivitypointof
view,
but
also
fromrecognizingpotential
businessopportunities
thatcome
withinclusivity
and
diversity.
Andcurrently,
JINDALCOCOAhasahigherproportion
of
LGBTQIA+
consumerswhen
compared
tothe
industryusers
ingeneral.22%40%60%45%55%55%
ofmen
likeJINDALCOCOAcompared
to
45%
of
women,
whereasfortheoverall
industry,60%
of
menconsume
spreads
compared
to40%
ofwomen.75%22%
ofJINDALCOCOAenthusiastsconsider
themselves
tobe
partof
theLGBTQIA+
community
compared
to15%among
industryusers
overall.Brand
enthusiastFemaleIndustryuserMaleBrand
enthusiastIndustryuserNot
givenYesNo7Notes:“What
is
yourgender?”;Single
Pick;“Doyouconsider
yourself
partofthe
LGBTQ+community?”;
Single
Pick;
“When
it
comes
to
spreads,
which
ofthe
following
brands
do
youlike?”;Multi
Pick;
Base:
n=146,
JINDAL
COCOAenthusiast,
n=1,228,
spreadconsumersSources:
Statista
Consumer
Insights
Global,
asofNovember2024Among
JINDAL
COCOA
enthusiasts,
45%
fall
under
the
high-income
categoryBrand
profile:
consumer
demographics
(3/3)HouseholdincomeThegraphillustratestheannualhousehold
income
distribution
amongenthusiastsof
thebrand
andconsumerswithin
the
industry.HouseholdtypeThechartshows
thehousehold
type,takinginto
account
factorssuchashousehold
size,
familystructure,
andthe
number
ofchildren.6%5%Single37%4%6%45%CoupleSingleparentNuclear45%
ofJINDALCOCOAenthusiastsarefrom
high-income
households.JINDALCOCOA’sbrandisgenerallyenjoyed
more
byconsumers
who
arepartof
anuclearhousehold,
33%
ofJINDALCOCOAenthusiastshavethiscurrent
living
situation.6%5%29%34%33%33%23%25%24%Multi-generational26%24%30%ExtendedOther1%2%Brand
enthusiastIndustryuserLowHighMediumBrand
enthusiastIndustryuser8Notes:Recode
based
on’’Monthly/annual
household
income
(local
currency)’’;Single
Pick;Typology
basedon
’’household
size’’,
’’household
constellation’’
and
’’children
under
the
ageof14
in
household’’;
Single
Pick;“When
it
comesto
spreads,which
ofthe
following
brands
do
you
like?”;Multi
Pick;Base:
n=146,
JINDAL
COCOA
enthusiast,
n=1,228,
spreadconsumersSources:
Statista
Consumer
Insights
Global,
asofNovember2024Consumers
want
their
spread
brands
to
have
honesty
/
trustworthiness,authenticity,
and
high
valueBrand
profile:
qualitiesQualitiesconsumerswant
from
spread
brandsForspreads,
the
top
three
qualitiesconsumers
want
fromabrandarehonesty
/trustworthiness,
authenticity,andhigh
value.Authenticity60%Thrill/ExcitementSustainabilityBoldnessCleverness40%20%0%JINDALCOCOAconsumers
alsoappreciate
these
key
attributes,indicating
JINDALCOCOAexudes
thesequalities.SocialCoolnessresponsibilityThequalitiesthatJINDALCOCOAenthusiastsare
least
focused
on
arethrill/excitement
andinclusiveness.ReliabilityExclusivityInnovationInclusivenessFriendlinessJINDALCOCOAshouldwork
onpromoting
innovation
to
convertenthusiastsintoowners.HighvalueHonesty/trustworthinessIndustryuserBrandenthusiastBrandowner9Notes:“When
it
comesto
spreads,which
ofthese
aspects
are
mostimportant
to
you?”;Multi
Pick;
“When
it
comes
tospreads,
which
of
the
following
brands
do
youlike?”;Multi
Pick;
“When
it
comes
tospreads,
which
ofthefollowing
brands
have
youconsumed
in
the
past
12
months?”;
Multi
Pick;Base:n=114,
JINDAL
COCOA
consumers’,n=146,
JINDAL
COCOA
enthusiast,
n=1,228,
spreadconsumersSources:
Statista
Consumer
Insights
Global,
asofNovember2024Among
JINDAL
COCOA
fans,
51%
state
that
they
get
excited
about
spreadproductsBrand
profile:
attitudesWhat
doconsumersthink
ofspreadsingeneral?64%60%53%51%49%42%39%38%37%36%36%30%Sustainability
is
Ivaluealow
priceimportant
to
me
over
highqualityIamwellinformedIrely
onbrands
Iget
excited
about
IliketotalkaboutIknow
and
trust
spread
products
topicsrelating
tospreadsBrand
enthusiastIndustryuser10
Notes:“Which
ofthese
statements
about
spreads
do
youagreewith?”;
Multi
Pick;“When
it
comesto
spreads,which
ofthe
following
brands
do
youlike?”;Multi
Pick;Base:
n=146,
JINDAL
COCOA
enthusiast,
n=1,228,
spreadconsumersSources:
Statista
Consumer
Insights
Global,
asofNovember2024CHAPTER
02Brand
KPIs
&
benchmarkingInthischapter,youcansee
howabrandperforms
againsttheirmaincompetitors
inthe
marketplace.Thissection
allows
benchmarking
ofthekey
performance
indicatorsfrom
the
brandprofile
againsttheindustryasawhole
andotherindustryleaders.1160%
of
JINDAL
COCOA
consumers
display
loyalty
towards
the
brandBrand
KPIs
&benchmarking:
IndustrycomparisonBrand
performanceWhen
itcomes
to
spreads,
the
average
awareness
ofabrandinIndia
is
62%.
Awareness
of
JINDALCOCOA,however,
is
at40%.Awareness28%
ofIndianspread
consumers
saytheylikeJINDALCOCOA,
compared
toanindustryaverage
brandpopularity
of38%.23%
ofindustryconsumers
inIndiasaythey
consumeJINDALCOCOA,withtheaverage
consumption
of
abrandat33%.BuzzPopularity60%
ofbrandconsumers
say
theywould
consume
thebrandagain,compared
toanaverage
loyalty
score
of71%.JINDALCOCOAhasbeen
noticed
less
inthe
mediacompared
to
other
brands,with
a“Buzz”score
of22%compared
to
31%.LoyaltyBrandUsageIndustryaverageSooverall,
the
results
showtheir
performance
tobebelow
average
compared
to
theindustry.12
Notes:Spreads
‘a(chǎn)wareness’,‘popularity’,
‘consumption’,
‘loyalty’
and
‘buzz’
by
brand;
Multi
pick;
Base:n=1,249,
all
respondents
(awareness),
n=496,
respondents
who
know
the
individual
brand
(popularity),
n=496,
respondents
whoknow
the
individual
brand(consumption),
n=114,
respondents
who
have
consumed
the
individual
brand
(loyalty),
n=496,
respondents
who
know
the
individual
brand
(buzz)Sources:
Statista
Consumer
Insights
Global,
asofNovember2024JINDAL
COCOA
ranks
outside
the
Top
10
in
awareness
within
the
spread
marketBrand
KPIs
&benchmarking:
awarenessSummaryAwarenessofJINDALCOCOARank#
BrandAwareness
%Driving
recognition
will
lead
to
growing
yourcustomerbaseand
measuring
brandawareness
isakeycomponent
toachieve
this.Withthisscore,
you
cangaugethe
current
market
presence
ofabrand,understandthebrand’svisibility,competitiveness,
andrecognition
among
theirtarget
audience.
Further
tothis,itisaperfect
way
toassess
yourcurrentmarketing
strategies.1Amul97%95%86%86%81%80%68%62%62%60%2Kissan3Mother
DairyNutella40%45NutraliteHershey'sSundropGo
CheeseDr.
OetkerVeebaUsingtheconcept
of
aided
brand
recognition,
showingrespondents
both
the
brand’slogo
andthe
writtenbrandname,we
asked:
“Doyou
know
thisbrand,
evenifonly
byname?”.660%78Outofallrespondents,
40%
were
aware
of
JINDALCOCOA.ThisranksthemoutsidetheTop10
comparedtootherbrandssurveyed
inthismarket.9AwarenessN/A1013
Notes:“Doyouknow
this
brand,
evenif
only
by
name?”;Multi
Pick;
Base:
n=1,249,
all
respondents
(awareness)Sources:
Statista
Consumer
Insights
Global,
asofNovember2024The
popularity
rating
of
JINDAL
COCOA
is
29%Brand
KPIs
&benchmarking:
popularitySummaryPopularity
ofJINDALCOCOARank#
BrandPopularity%ThepopularityKPIisagreat
indicatorof
brandperception
among
current
andpotentialfuturecustomers.
Thesocial
proof
provided
byahigh
scorecansignifyhow
trustworthy
abrandisandinfluenceconsumer
engagement.
Brandswith
alarge
engagedfollowing
canoften
enjoy
higherlevels
of
advocacyandloyalty.1Amul82%69%59%58%57%46%42%37%35%35%2Kissan29%3Hershey'sMother
DairyNutella4Outofconsumers
who
knew
thebrand,
28%
saidtheyliked
JINDALCOCOA.
Thisranksthemoutside
the
Top10
compared
toother
brandssurveyed
inthismarket.56Go
CheeseDr.
OetkerDel
MonteNutraliteSundrop771%89PopularityN/A1014
Notes:“When
it
comesto
spreads,which
ofthe
following
brands
do
youlike?”;Multi
Pick;Base:
n=496,
respondents
who
know
the
individual
brand
(popularity)Sources:
Statista
Consumer
Insights
Global,
asofNovember2024JINDAL
COCOA
ranks
outside
the
Top
10
in
consumptionBrand
KPIs
&benchmarking:
consumptionSummaryConsumption
ofJINDAL
COCOARank#
BrandUsage
%79%Afterpopularity,we
want
tocover
thevalueactiongapsotounderstandifthe
brandwas
alsobeingconsumed,
we
asked
each
respondent:
“Whenitcomes
to
spreads,
which
of
the
following
brandshaveyou
consumed
inthe
past12
months?”.1Amul23%2Kissan63%3Hershey'sMother
DairyNutella53%Outofconsumers
who
knew
thebrand,
23%
saidtheyconsumed
JINDALCOCOA.
Thisranksthemoutsidethe
Top
10
compared
toother
brandssurveyed
inthismarket.448%548%6Go
CheeseDr.
OetkerDel
MonteSundropVeeba39%736%77%831%927%UsageN/A1027%15
Notes:“When
it
comesto
spreads,which
ofthe
following
brands
have
you
consumed
in
the
past12
months?”;
Multi
Pick;
Base:
n=496,respondents
who
know
the
individual
brandSources:
Statista
Consumer
Insights
Global,
asofNovember2024In
terms
of
loyalty,
JINDAL
COCOA
is
outside
the
Top
10
in
IndiaBrand
KPIs
&benchmarking:
loyaltySummaryLoyalty
ofJINDAL
COCOA’s
consumersRank#
BrandLoyalty
%91%Afterascertaining
the
consumption
ofabrandinthelast12
months,the
next
most
important
indicatorisbrandloyalty.
Thisscore
allows
ustoestablishwhether
abrandisperforming
well
inregard
tocustomer
retention.
Measuring
brandloyaltyestablishes
aclear
feedback
loop
with
customers,providing
valuableinsightsinto
customer
satisfactionandpreferences.
Itis
alsoapowerful
predictor
tohelpguidemarketing
strategies
and
forecast
futuresalesandrevenue
more
accurately.1Amul2Mother
DairyNutella82%380%40%4Hershey'sKissan80%580%6Veeba76%60%Tomeasure
the
loyalty
of
theseconsumers
we
askeach
respondent:
“When
itcomes
to
spreads,
which
ofthe
following
brandsareyou
likely
to
consume
againinthe
future?”.7NutraliteDr.
OetkerMala's74%874%973%Outofrespondents
whohaveconsumed
JINDALCOCOA,
60%
saidthey
would
consume
the
brandagain.LoyaltyN/A10Urban
Platter70%16
Notes:“When
it
comesto
spreads,which
ofthe
following
brands
areyoulikely
toconsume
again
in
the
future?”;
Multi
Pick;
Base:
n=114,
respondents
who
have
consumed
the
individual
brand(loyalty)Sources:
Statista
Consumer
Insights
Global,
asofNovember2024JINDAL
COCOA
has
a
score
of
22%
for
media
buzzBrand
KPIs
&benchmarking:
buzzSummaryBuzzofJINDAL
COCOARank#
BrandBuzz%81%Isthebrand
hot
or
not?Isitcausingastirinthemediaandonline,tofind
thisoutwe
asked
each
respondent:“Whichof
the
following
brandshaveyounoticed
inthemedia,on
social
media,or
inadvertising
inthepast3months?”.1Amul22%2Kissan62%3Hershey'sMother
DairyNutella53%Outofconsumers
who
knew
thebrand,
22%
saidtheyhadheardaboutJINDALCOCOAinthe
media.
Thisranksthemoutsidethe
Top
10
compared
tootherbrandssurveyed
inthismarket.447%539%6Go
CheeseDr.
OetkerSundropDel
MonteNutralite38%737%831%78%929%BuzzN/A1028%17
Notes:“Which
ofthe
following
brands
have
younoticed
in
the
media,
onsocial
media,
orin
advertising
in
the
past3months?”;
Multi
Pick;
Base:
n=496,
respondents
who
know
the
individual
brand
(Buzz)Sources:
Statista
Consumer
Insights
Global,
asofNovember2024STATISTACONSUMER
INSIGHTSUnderstand
what
drivesconsumersGainabetterunderstandingofconsumers,brands,andmarkets.Withthe
Statista
Consumer
Insights,
youget
access
tostreamlinedmarketresearchtoolsandallresultsofthe
exclusiveStatista
surveys.
Leverage
consumerinsightstomakedata-drivendecisions
andunlocknewgrowthopportunit
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