供應商選擇風險評估表

"CATEGORIES&QUESTIONS:

分類和提問","EVIDENCEREQUIRED

必要的證據","LOOKFOR

期望",nothingexistsornoevidence,someevidenceexists,processdocumented&evidenceofuseexists,"innovative,exceptionalperformance",OBSERVATIONS

"1.NewProcess,TechnologyorCapacity新過程、技術和能力",,,,,,,

Doesthesupplierhavetoaddnewtoolsorequipmenttomaketheproduct?(Obtaincopyofequipmentlist)供應商是否非要增加新的工裝和設備來滿足生產（獲得設備清單復印件）,,,,,,,

HowmanyshiftsdoestheSuppliercurrentlyoperate?Whatistheiravailablecapacityforthistypeofproduct?供應商當前采取幾班制？目前這種產品的有效生產能力如何？,,,,,,,

"Doestheproductrequireanynewtechnologytothesupplier?Ifyes,whatnewtechnologyandisthenewtechnologynewtotheautomotiveindustry?

對于供應商來說此產品屬于新技術嗎？如果是，此新技術屬于哪方面？對于汽車行業(yè)也屬于新技術嗎？",,,,,,,

"DoesSupplierhavedefinedPreventiveMaintenanceresponsibilities(maintenance,operator,other)?DoesSupplierkeepaccurateandvisiblemaintenancehistoriesonallequipment/tools?

供應商已經定義預防性維護的職責（維護人員、操作工、其他）嗎？供應商是否保存了當前所有設備/工裝的維修記錄？","Documentation,Visualdisplays

文件化、展示","Operatorinstruction,

set-up/shutdownprocedures,PMRecordsontheequipment

操作指導書、設備啟動/關機驗證、預防性維護記錄",,,,,

"DoesSuppliermonitorunscheduleddowntimeandtakepermanentcorrectiveaction?Whatistheconditionofcurrentequipmentandtools?

供應商監(jiān)控非計劃停機時間并采取永久性糾正措施嗎？目前的設備和工裝的狀況如何？","Uptimedata

時間計劃表","Goals目標

Actionplans糾正計劃",,,,,

"HastheSupplier'smaintenanceevolvedfrompreventivetoplannedandpredictive?

(HowdoesSupplierusecurrentdatatochangePMplans?)供應商的維修計劃能夠體現(xiàn)從預防性向預見性轉變嗎？（供應商是如何利用當前的數(shù)據來制定預防/預測性維護計劃的？）","Documentation

文件化","Controlmonitorsonequipment,Statisticalanalysisondowntime.

對設備監(jiān)控、停機時間的分析",,,,,

2.SupplyingLocation供應場所,,,,,,,

"IsthesuppliernewtoArvinMeritor?

對于美馳來說，供應商是新的嗎？",,,,,,,

"IsthesupplierlocationnewtoArvinMeritorornewtotheparticularArvinMeritordivision?

供應商的現(xiàn)場對于美馳是新的嗎？或者對于美馳的個別獨立場所是新的嗎？",,,,,,,

"Isthesupplierlocationnewtotheregionorautomotiveindustry?WhatindustrydoestheSuppliercurrentlysupply?

供應商現(xiàn)場對于特定區(qū)域或汽車行業(yè)是新的？當前供應商為什么行業(yè)供貨/服務？",,,,,,,

"IsthesupplierISO9001,ISO/TS16949orQS9000ceritified?Ifyes,towhichstandardandversion,whoistheirregistrar,certificatenumberandwhenweretheycertified?Ifyes,whatwerethefindingfromtheirlastaudit?Didtheytakeeffectivecorrectiveaction?(Obtaincopyofcertificate)供應商獲得ISO9001：2000、ISO/TS16949：2002或QS9000認證嗎？如果是，使用那個標準和版本，那家機構認證、證書編號和什么時間獲得的？最近一次審核發(fā)現(xiàn)了什么問題？是否采取了有效的糾正與預防措施？（獲得證書復印件）",,,,,,,

3.ARMSupplierSupport阿文美馳供應商支持,,,,,,,

"IsthereArvinMeritorSupplierDevelopmentand/orProcurementrepresentativesintheregion?

獲得阿文美馳的供應商支持和/或等同領域的供應商支持嗎？",,,,,,,

WhatArvinMeritorsupportisinthesamecountry?SameRegion?Whereistheclosestsupportlocated?阿文美馳的支持是在同一國家還是同一區(qū)域？最近的支持場所在哪里？,,,,,,,

IsthereanArvinMeritorfacility/plantinthesameregion?在同一區(qū)域有阿文美馳的工廠嗎？,,,,,,,

4.Facilities基礎設施,,,,,,,

Isthisaneworexistingsupplierfacility?供應商是有新的還是現(xiàn)有的廠房？,,,,,,,

DoesnewArvinMeritorbusinessrequirethesuppliertosignificantlyrearrangetheshopfloor?美馳新的業(yè)務是否要求供應商重新調整生產線布置？,,,,,,,

"WouldnewArvinMeritorbusinessrequirethesuppliertoaddadditionalbuildingspace?Ifso,istheresufficienttimetodoso?美馳新的業(yè)務是否要求供應商增加額外的生產廠房或空間？如果是，是否有充足的時間來完成？",,,,,,,

"Whatistheconditionoftheexistingfacility(structure,space,lighting,cleanliness)?Isitwellmaintained?Anymajorconcerns?現(xiàn)有廠房的狀況如何(布置、空間、照明、清潔衛(wèi)生）？是否得到很好地維護？是否有大的問題？",,,,,,,

5.ProductDesignResponsibility&Experience產品設計職責和經驗,,,,,,,

Whowouldberesponsibleforthedesignoftheproduct?什么人負責產品的設計職責？,,,,,,,

"Doesthesupplierhaveaproductdesigndepartment?Ifyes,howmanyyearsofproductdesignexperienceintheapplicableproductdothedesignengineershave?Howmanyyearsofgeneraldesignexperiencedotheyhave?供應商有產品設計部門嗎？如果是，負責此產品的設計工程師有多少年相關產品的設計經驗？總體來說有多少年的設計經驗？",,,,,,,

Howmanyproductdesignengineersdoesthesupplierhave?Whatistheturnoverrateofdesignengineersatthesupplier?供應商有多少產品設計工程師？在供應商處的設計工程師的人員流動率如何？,,,,,,,

6.ProductDesignStability&Capability產品設計的穩(wěn)定性和能力,,,,,,,

"Isthisacarryoverornewdesigntechnology?Ifcarryover,aretheiranycurrentwarrantyissueswiththisproduct?Ifyes,whatarethey?有一個以往的或新的設計技術嗎？如果是以往的，這種產品當前的擔保問題如何？如果有，它們是什么擔保？",,,,,,,

"Isthisdesigngoingintoasignificantlydifferentapplication?Ifyes,hasanytestingbeendoneforthisapplicationandwhatdoesitshow?該新技術設計是否將會有明顯的其它的應用？如果是，針對該新的設計（功能）應用，有無試驗要求，該試驗能證明社么?",,,,,,,

"Istheproductdesignonschedule?

產品設計按照時間計劃進行嗎？",,,,,,,

HastheproductdesignbeenDVtestedbefore?Wasthereanydesignconcerns?Didthedesignpassallrequiredtesting?產品設計經過開發(fā)驗證的測試嗎？有什么設計問題嗎？設計通過了所有測試要求嗎？,,,,,,,

7.HistoricalProblems歷史問題,,,,,,,

"Doesthesuppliertrackcustomercomplaints,deliveryand/orcustomerPPM?Whatisthepastyear'shistoryforthesemetrics?Doeshistoryshowrepeatproblemswiththesamerootcause?Doeshistoryshowsignificantimprovementovertime?供應商是否跟蹤客戶抱怨，發(fā)貨和客戶的PPM情況？過去有那些這方面指數(shù)的記錄嗎？歷史記錄是否有同樣的問題反復出現(xiàn)的情況？隨著時間的推移這些指數(shù)是否得到改進？",,,,,,,

"Arepastproductproblemsminorormajor(effectfit,finish,performance)innature?在自然狀態(tài)，產品在以前發(fā)生最小或最大問題是什么？【影響安裝、成品（功能）和性能】",,,,,,,

"Hasthesuppliereverhadasafetycampaignontheirproductsinthelast5years?Ifso,whatwastheissue?在過去的5年中供應商是否由于產品而發(fā)生的安全事故?如果是，是什么問題？",,,,,,,

ArePPAPsfromthissupplierapprovedthefirsttimetheyaresubmittedordotheyrequiremultiplesubmissions?供應商提交的PPAP是一次性批準還是要多次提交批準？,,,,,,,

"Areproblemsanalyzedtodetermineifastructuredproblemsolvingteamapproachshouldbeused?(Ifno,whatapproachisusedtoaddresscustomerconcerns?)當出現(xiàn)問題時，是組建跨功能小組使用統(tǒng)一的工具來解決問題嗎？（如果是，使用什么方法？）","Procedure

程序","FlowChart,8DTeamminutes,Customerhistoryofissues

流程圖、8D小組、客戶投訴",,,,,

Doesthesupplierhaveastructuredcorrectiveactionprocessandtrackingmethod?Aresimilarnon-conformanceissuesidentifiedandreactiondocumented?供應商有一個系統(tǒng)化的糾正措施和跟蹤方法嗎？查看類似文件化的問題識別、分析和反應計劃。,"ReferencetoaCorrectiveActionPlan

糾正措施計劃","8D's,5Why's,ReviewCustomerHistory

8D、5個為什么、客戶抱怨評估",,,,,

8.TimingConcerns時間問題,,,,,,,

"Istheprogramonschedule?Ifnot,howoffscheduleisitandwhatphaseistheprogramcurrentlyin?

項目按照時間計劃進行的嗎？如果沒有，為什么推遲且現(xiàn)在處于什么階段？",,,,,,,

Hasthedesignbeenfrozen?設計被凍結了嗎？,,,,,,,

WilltheSupplierPPAPbesubmittedbeforethePVmaterialrequireddate?投產之前供應商通過PPAP認可嗎？,,,,,,,

Doesthisprogramrequireextremelyfastproductionaccelerations?此項目有高產量的速度能力要求嗎？,,,,,,,

Istheprogramonanextremelycondensedtimingplan?項目比計劃時間提前完成嗎？,,,,,,,

9.HighCustomerImpact高風險的客戶影響,,,,,,,

"Doestheproducthaveanyappearance,fit,non-safetyperformance,orsafetyperformancerequirements?Ifyes,whichone(s)?產品是否屬于外觀、影響安裝和安全件？如果是，屬于什么？",,,,,,,

10.ComplexBusinessArrangement業(yè)務計劃,,,,,,,

"HowlonghastheSupplierbeeninexistence?Howlonghasthissupplier'sfacilitybeeninexistence?

供應商已經成立多久了？供應商現(xiàn)在的工廠已經成立多久了？",,,,,,,

Isthesupplierinthemiddleoforanticipatingarapidgrowthorexpansion?預計供應商會迅速還是超速發(fā)展？,,,,,,,

Isthisapublicorprivatelyownedcompany?屬于集體還是私營企業(yè)？（企業(yè)性質）,,,,,,,

"Isthisajointventure?Ifyes,howlonghasthepartnershipbeeninexistence?Isitstable?

是合資企業(yè)嗎？如果是，合資有多長時間了？還會繼續(xù)合作下去嗎？",,,,,,,

Howmanyyearsofexperiencedoesthesupplierhaveworkingwiththecountrytheywillbeshippingto?Doesthesupplierhavelocalimport/exportexperience?供應商有多少年運輸經驗？有進/出口貿易的經驗嗎？,,,,,,,

11.ProgramManagement項目管理,,,,,,,

"Isthereevidenceofcrossfunctionalteaminformation(i.e.howareindividualsselectedtoparticipateintheteam,howisthesizeofteamdetermined)?有證據顯示項目由跨功能小組管理嗎？選擇小組成員的依據是什么？小組成員的多少確定依據是什么？","Criteriaprocedure,Teammembers(includingpeople&criteria)

標準程序、小組成員（包括人員和標準）","Documentationandevidencetosupportinvolvement

文件化和支撐性的證據",,,,,

Aretimingplanssubmittedwiththereleaseofeachnewproductindicatingmilestonesandcriticalevents?每一個新的產品都有時間里程碑和各階段的主要工作嗎？（APQP里程碑）,"Timingplan

時間計劃","Documentation

書面化",,,,,

DoesthesuppliersupportandattendC2C(ConcepttoCustomer)initiatives?Arerolesandresponsibilitiesdefinedwithcross-functionalinvolvement?供應商是主動參加或主持C2C過程嗎？在跨功能小組中描述了角色和職責了嗎？,"APQPorC2CDocumentation,Teammembershiproster

APQP或C2C、小組成員名單","Meetingminutesincludingteammembersandsitemanagement,projecttrackingmetrics,SupplierResourcePlan

會議記錄，包括小組成員和現(xiàn)場管理、項目跟蹤、供應商資源策劃",,,,,

IsthereaProgramManagerthatleadstheAPQP(setmeetings/planagenda)?Isthereacontractreviewprogramwithmanagementspecificallyidentifyingcapacityshortfallortechnicalinadequacies?APQP過程中確定了項目經理嗎？（組織會議和安排計劃）由指定的管理層參加合同評審來識別能力和技術不足問題嗎？（小組可行性分析）,"Procedure

程序","Documentation,Internallaunchreviewsthatincludethemanagementteam?Launchcontainment/protectionplanstoIDorcorrectproblems?",,,,,

"Isthereaclearlydefinedsupplierdevelopmentprogramwithtargetsforquality,deliveryandcostimprovements?項目開發(fā)時供應商明確定義了質量、交付目標和節(jié)約成本的計劃嗎？","Procedure,documentation

程序、書面化","DevelopmentPlan,writtendocuments",,,,,

"Isitalivingdocument?IsthedetectionmethodonthePFMEAidentifiedaspreventionversusdetectionwiththefocusonprevention(error-proofing)?

PFMEA是一個動態(tài)文件嗎？識別出對實效模式的檢測方法嗎？有證據顯示使用預防性方法代替探測性嗎？如：防錯方法的使用",UpdatedduetoarecentQPR,"Recentrevisiondate,Changehistory,Error-proofingexamples",,,,,

"Whenthesameconcernaffectsseveralsimilarpartsorprocesses,aretheyallupdated?當一個產品或過程發(fā)生問題，如果在類似的產品或過程也有可能發(fā)生時，所有FMEA都更改嗎？",UpdatedPFMEAfromasimilarpartorprocess,"Similarpartsorprocesses,pastconcernsonrecentQPR's",,,,,

Haveallknowncustomerconcernsbeenidentifiedtofacilitatetheselectionofspecialproduct/processcharacteristics?所有客戶的問題都已經識別出來嗎？目的在于確定產品和過程的特性。,"JDPower,QPR,PFMEA,1stTimeQUALITY,LessonsLearned","NewitemsinthePFMEAbasedoncustomerconcerns;ifneeded,evidenceofcustomerapproval",,,,,

Areallspecialproduct/processcharacteristicsincludedinthecontrolplan?所有的特殊特性（產品/過程）都在控制計劃中得到控制嗎？,Significantcharacteristics,"DFMEA,andPFMEA",,,,,

Containallstepsoftheprocessincludinginspectionandgauging?控制計劃中的所有工序是否識別出檢測方法和使用工具？,Documentationvs.Floor,"OrderofProcess,specificlabeling&packagingsteps?IDtruestart&stoppoints?",,,,,

WasthePFMEAusedtopreparethecontrolplan?控制計劃參考PFMEA制定的嗎？,WhatarethelinksbetweentheFMEA'sandPCP,CorrelationbetweenPFMEAandPCP,,,,,

"Doesthecontrolplanaddressincomingmaterial/componentsthroughprocessing/assembly,rework,andpackaging/shipping控制計劃包含零件入庫件檢/過程/安裝檢查、返工、成品、包裝和發(fā)貨嗎？","ReceivingInspection,

ProcessControls,

PackagingRequirements,andrework","CorrelationbetweenPFMEA,PCP,andPFD",,,,,

DoesatrainingscheduleexistandisthereaTrainingChampion?有培訓計劃和培訓負責人嗎？,"Policies,procedures","TrainingSchedule,Plan&records,Trainerrecordsandtrainerqualifications",,,,,

12.ProcessCapability過程能力,,,,,,,

"Istherestationbystationobjectiveevidenceofprocesscapability?

有證據顯示生產過程的過程能力在不斷提高嗎？","Actualcapability,machinemalfunctionratesand/orfirstpassyielddata","PChart,CapabilityStudies,X&RChartsforsuppliermachinesthatcouldpotentiallymakeourpartsandaremakingpartsthatrequiresimilartolerances",,,,,

13.ProcessExperienceandControls過程檢查和控制,,,,,,,AUDITWORKSHEET

Arekeycharacteristicsidentifiedandunderstoodthroughouttheprocess?在所有的過程中，關鍵特性都被識別和被員工所理解嗎？,Documentation,"PFMEA,XBar-RCharts,AsktheOperators",,,,,

"DoesthesuppliermakesimilarpartsormakepartstosimilartolerancestowhatARMwillneed?Ifyes,whatistheircapabilitytothosetolerances?Also,whatisthetightesttolerancetheyarecapableofmaking?供應商制造與阿文美馳類似的產品和類似公差的產品嗎？如果是，過程能力如何？他們所有過程的最小過程的能力如何？",Data,"Cpkdata,includingtolerancesused",,,,,

"Aredefinedandseparatecontainersavailableforgood,rework,&scrapproduct?過程中對合格品、返工和報廢品有專用的箱子隔離嗎？","ControlPlan,Visualdisplay","Containersanddispositiondocuments,WorkInstructions",,,,,

Doesthesupplierfollowanddocumentcriteriafromawelldefinedsamplingplan?供應商在抽樣計劃中跟蹤和文件化接收標準嗎？,"ControlPlan,Procedures,CustomerBuy-Off","Activedocuments,Dispositiondocuments,CustomerConcurrence",,,,,

HowareEngineeringchangesmanagedforexistingproduct?對現(xiàn)有產品的工程更改是如何控制的？,Procedures,AQPdocumentation,,,,,

Areoperatorsfollowingthecontrolplan/workinstructionincludingreationplanstonon-conformances?操作工嚴格按照控制計劃或作業(yè)指導書中規(guī)定的不合格品的反應計劃嗎？,"ControlPlan,WorkInstructionswithoperatorReactionPlanfornon-conformances","OperatorsfollowingControlPlan,WorkInstructionsandReactionPlansfornon-conformances",,,,,

DoestheSupplierhaveadocumentedreactionplanforwhenanon-conformanceisfound?當不合格品發(fā)生時，供應商有文件化的反應計劃嗎？,DocumentedPlan,"Documentedplanrevisiondate,flooraudit",,,,,

DoestheplanprovideforcommunicationtotheCustomerandSupplierManagement?客戶與供應商之間有明確的的溝通方式嗎？,DocumentedPlan,"Customercontactlist,Buyer,SQE,andReleaseEngr.,Internalcontactlist",,,,,

DoestheReactionPlanprovideforcontainment/returnofsuspectpartsormaterial?為可疑產品或零件提供了圍堵/退回的反應計劃嗎？,DocumentedPlan,ContainmentatSupplier;Partsintransit?,,,,,

"Doesthesupplierhaveproductandprocesstraceability?Ifso,isitbasedonserialnumbersonparts,lotnumbersoncontainersormanufacturingdatecodesonpartsorcontainers,etc?Also,isthesystempaperbasedorisinformationretainedinacomputersystem?Canpartsbetracedinbothdirections(canseepartserialorbatchnumberonpartandtracebacktoprocessingdata,aswellascanidentifywhereotherpartswereshippedthatweremanufacturedundersimilarconditionsorwithsamebatchesofmaterials)供應商有產品和過程的追溯嗎？如果有，是基于產品上的編號、包裝的批號還是產品或包裝上的日期？追溯性使用硬拷貝還是軟拷貝保存？產品可以直接追溯到嗎？（可以看到連續(xù)的還是批次編號和生產日期，產品能夠雙向追溯嗎（看到產品的批號和序列號能追溯到過程參數(shù)，同時能識別其它在類似條件下生產或以同一材料批號生產的零件被發(fā)運的地點）",Traceability,"Shipdates,routing,

Part/boxidentification,howprocessdataislinkedtopart/boxidentification",,,,,

Issuspectmaterialproperlyidentifiedateachprocess?Howisthematerialsegregated?在每一過程中，有疑問的材料是否做了適當?shù)臉俗R？這些材料是如何隔離的？,"VisualControlsforSuspectAreas,TagsorLabelingforComponents","Quarantineofsuspectmaterials,Non-conformanceidentificationsystem,Documenton-linesegregationandreworkandoff-linesegregation/rework",,,,,

Isdatacollectedwhereerrorsweremadeandwheredefectswerefound?是否收集了誤差產生點和不合格品發(fā)現(xiàn)點的數(shù)據？,ProductionReportsidentifyingerrorsanddefects,Productionparetoreportsidentifyingthroughputanddefectsbyprocess,,,,,

AreError-proofingdeviceswelldefinedforpurpose/intent?防錯設備真正起到了防錯的目的嗎？,Devices,"PFMEA'S,QPR's,Goals,LessonsLearned",,,,,

Doesthemachinelogicpreventnon-conformingpartsfromreachingfurtheroperations?機器能阻止不合格品流入下道工序？,"Visual

TestSystem(G/NG)","FailedParts,

1stTimeQUALITY",,,,,

Isproductionstoppedwhenaqualityproblemhasbeenidentified?當出現(xiàn)質量問題時誰有權可以停止生產？,Examples,"Procedures,

ProductionRecords,

TalkToOperators",,,,,

"Ensureprovisionshavebeenmadetoidentifyandinspectreworkedproductsbeforebeingused?

確保返工的產品有明確的標識并且在應用之前得到充分的檢測嗎？",Documentationvs.Floor,InspectedRework,,,,,

Dorepair/reworkpartsreturnthruthenormalproductioncontrols?返工、返修的產品和正常產品一樣控制嗎？,"Procedurestatingpointofreturnintotheproductionforrepair/rework,identificationmethod","Flowofrepairandreworkintheproductionsystem,Identificationofparts",,,,,

Arerepair/reworkinstructionsavailableandeasilyunderstood?返工/返修指導書易于得到和易于理解嗎？,Instructions,"Howrepairsareperformed,Couldyouperformthetaskperinstructions",,,,,

Isscrapquarantinedandpreventedfromreturningtotheproductionsystem?報廢件得到隔離并且防止報廢件流入正常生產線嗎？,ScrapControlPlan,"Howarepartshandledperplan,reviewidentificationmethod",,,,,

Dostart/stopinstructionstellhowtoshutequipmentdown?指導書中明確規(guī)定如何開關設備嗎？,Instructions,Operator'sabilitytoshutdownequipment,,,,,

Doinstructionsforrunningtheprocessexist(operatorinstructions)?操作指導書是指導過程的連續(xù)運轉嗎？,Visual,"Documentation,instructionsclearlyvisibletooperator?WIwithsafety&qualityindicators",,,,,

"Arevisualaidsorboundarysamplesrequired,andifso,aretheyavailabletotheoperator?

目視圖片或邊界樣品被要求嗎？如果是，操作員可以方便地得到嗎？",Visual,Documentation,,,,,

Doinstructionsforset-up/changeoverexist?Dotheyidentifywhoisauthorizedtodowhat?Aretheyreadilyavailableandbeingfollowed?有設備啟動驗證/換線指導書嗎？定義出誰做，做什么嗎？確實按照要求做的嗎？（查看記錄）,"Procedure,Visual,Toolsneeded,locationoftools,timingforchangeover","Documentationandvisualcontrols,Operator/Job-setterknowledge,CheckSheet",,,,,

Isset-upinspection/verificationidentified?識別出首件檢查/驗證嗎？（驗證內容）,"Recordofset-up,Visual","Documentation,1stPiece",,,,,

14.MetrologyandTestLabs計量和測試室,,,,,,,

"Aredocumentedproceduresestablishedtocontrol,calibrate,andmaintaininspection,measuring,andtestequipment(includingtestsoftware)thatisusedtodemonstratetheconformanceoftheproducttospecifiedrequirements?有文件化的程序來如何控制、校準和保養(yǎng)檢驗、測量和試驗設備（包括測試軟件）嗎？有證據顯示滿足產品特性的要求嗎？","Documentation

PPAP","Procedure,Documentation,ReviewGageR&Rstudies,Complete&up-to-date?",,,,,

"Isallinspectionandtestequipmentthatcanaffectproductqualityidentified,calibrated,andadjustedatprescribedintervalsagainstcertifiedequipmenthavingaknownvalidrelationshiptointernationallyornationallyrecognizedstandards?所有影響產品質量的檢測和測試設備是否定期進行調整，校準和標識，而校準設備是否能追溯到公認的國際和國內標準？","Procedures

Documentation",Traceabilitytorecognizedstandards;Isalabscopeavailable?,,,,,

"Isinspection,measuring,andtestequipmentidentifiedwithasuitableindicatororapprovedidentificationrecordtoshowcalibrationstatus?Arecalibrationrecordsmaintainedforinspection,measuringandtestequipment?檢驗，測量和試驗設備是否有相應的校驗數(shù)據或校驗證書來說明校驗狀態(tài)？是否有校驗記錄臺帳？",Calibrationlabelonequipment;Procedures,Labelonequipmentwithnextcalibrationduedate,,,,,

"Doesthesupplierhaveafullmetrologylab(CMM,capableofperformingowncalibrationofshopinspectionequipment,temperaturecontrolled)?供應商有一個專用計量室？（三座標、測試設備、溫度控制器是自己校準嗎？）",MetrologyLab,,,,,,

"Isthesuppliercapableofperformingallinspectionsin-house?Ifnot,doesthesuppliercontractinspectionstoanoutsidecompanyandwhatrequiredinspectionsaretheynotcapableofperformingin-house?供應商內部可以對所有檢測項目進行檢測嗎？如果不能，他們是委外檢測嗎？哪些項目不能內部檢測？",ListofInspectionEquipment,,,,,,

"Doesthesupplierhaveatestlab?Isthesuppliercapableofperformingallrequiredtests?Ifnot,doesthesuppliercontracttesingtoanoutsidecompanyandwhatrequiredtestingaretheynotcapableofperformingin-house?供應商有測試室嗎？供應商能滿足測試的要求嗎？如果沒有，他們是委外測試嗎？哪些項目不能內部測試？",ListofTestEquipment,,,,,,

15.ContinuousImprovement持續(xù)改進,,,,,,,

Is5-Sforworkplaceorganizationused?Arelocationswelldefinedandproperlyidentifiedintheworkplace?Isthereadequatelightinginplaceforoperators/inspectors?使用5S進行工作現(xiàn)場管理嗎？工作現(xiàn)場定義和適當?shù)貜堎N標識（目視管理）？照明是否充足？,"Visual,Policystatement","Welldefinedcritical&non-criticalareas,Shopfloorevidence&before/afterdata,ColorCodePlan",,,,,

Isthereevidenceofprogramsforemployeestobeinvolvedincontinuousimprovementactivitiesandtrainedincontinuousimprovementtools?有證據顯示對員工參與持續(xù)改進和持續(xù)改進工具的培訓？,Documentation,"EImeetingminutes,evidenceofKeycross-functionalbusinessprocessesmappedandimprovementsdocumented",,,,,

Isthereacopyofthefactorysafetyrecordvisibleintheworkplacearea?現(xiàn)場張貼了工廠的安全記錄嗎？如“安全生產天”,Documentation,VisibilityofChartsorGraphsintheworkareas,,,,,

IsthereanActionPlansupportingtargetsforcontinuousimprovement?有相關的措施計劃來支持達到持續(xù)改進的目標嗎？,Documentationontheshopfloor,ActionPlanmetrics,,,,,

"Doesthesupplierhavedisplayboardswithinternalandexternalkeyindicatorsconsistentwithrequirements?Ifso,whoupdatesthisinformationandhowoften?對關鍵內部和外部指標的執(zhí)行情況進行張貼嗎？如果是，誰更新，多長時間更新一次？",Internal&ExternalDocumentation.,"Paretos,Histograms,5Phase,Operationscraprates,QPRinfo,Boardspostedinappropriateareas?",,,,,

"Arethemanagementpracticesandproceduresthatallowedtheproblemtooccurevaluatedandnecessarychangesmadetopreventthere-occurrenceofallsimilarproblems?-UpdatingFMEAifnecessary-Updatingprocessflowdiagram&controlplan-Identifyingopportunitiesforprocessimprovement

有證據顯示防止類似問題的再發(fā)生而采取的預防措施嗎？

－如：更新FMEA、流程圖和控制計劃，持續(xù)改進的機會等",Beforeandafterdocumentation,"Shopfloordocumentationandresults,8DTeamminutes,trainingrecords,mistake-proofing",,,,,

Isthereaformalreportingproceduretodocumenttheteam'swork(report)andcommunicateittoalltheaffectedparties?有正式的文件化的報告嗎？并且溝通到其它人員嗎？,Documentation,"Updatestoplan,Questionthoseinvolved",,,,,

"DoesthesupplierparticipateinannualcostreductioneffortswiththeircustomersthroughcontinuousimprovementsinitiativeslikeAMPS,VSM,VCIP,e-Kanban,etc.供應商是否參與客戶的年度成本降低努力，如通過參與AMPS,VSM,VCIP和e-Kanban等持續(xù)改進活動？",Documentation,"Workshopparticipationtools,evidenceofreductionsonPO's,rebates,etc.",,,,,

Isoperationaldefinitionoftheproblem(what'swrongwithwhat?)developedandconfirmed(seekagreement)withcustomer?Istheproblemdescribedcompletely?問題（什么方面什么問題）的整改行動是否已確定，并得到客戶的確認（追求一致性）？問題徹底的描述清楚了嗎？,Procedures,"Minutes,Data,Cause&EffectDiagram,etc.",,,,,

"Areappropriateprocess/performanceindicatorsselectedandtrackedtomonitortheeffectivenessofSTCA's(short-termcorrectiveaction)?Isthetrendoftheproblemmeasuredtodetermineiftheproblemhasbeenincreasing,decreasing,orremainingconstant?是否有適當?shù)姆椒ɑ蛑笖?shù)用于跟蹤監(jiān)控短期改正行動的有效性？問題的發(fā)展趨勢是增長，降低還是維持現(xiàn)狀，是否得到監(jiān)控？",Procedure,"SupportingData,Minutesfrommonthlymeetings,etc.",,,,,

IstheeffectivenessofPermanentCorrectiveActionverified?ArevalidationtestsdevelopedandconductedtoensurethatPCAwillresolvetheproblemforthecustomerandnotcreateanyunwantedsideeffects?長期改正行動的有效性是否得到驗證？是否有驗證試驗確保長期改正行動能解決客戶的問題而不產生任何負面影響？,Procedure,"Documentation,Ask5Why'stodeterminerootcause",,,,,

DoestheManagementpresenttheplantmetricstoallemployees?Aregoalsandobjectiveclearlydefined?管理層是否將公司的指數(shù)展示給所有的職員？這些指數(shù)是否清楚地顯現(xiàn)了目標值和實際值？,Postedgoalsandobjectives,"Managementmetrics,Employeeknowledge",,,,,

DoesManagementdisplayandfollowuponactivitiesthatsupportempowermentofemployees?管理層是否開展保持員工積極性的激勵活動？,Procedure,Questionemployees,,,,,

Howdoesmanagementdisplaycustomercommunication?管理層是如何展示顧客信息的？,Procedure,Shopfloordocumentation,,,,,

"16.SpecialProcesses(HeatTreating,Welding,Plating/Coatings)特殊過程(熱處理/焊接/電鍍/鍍層)",,,,,,,

"Arecurrentcontrolsforspecialprocessesadequate?

對特殊過程也實行控制嗎？",,,,,,,

"Hasthesupplierhadanypastcustomercomplaintsorsafetycampaignsrelatedtospecialprocesses?

對于特殊過程，在過去有客戶投訴或發(fā)生安全事故嗎？",,,,,,,

"Listtypeandcapabilitiesofspecialprocesses(e.g.,inductionhardening,waterquench,etc.)特殊過程的類型和能力如何？（包括淬火等）",,,,,,,

"Arewelderscertifiedbyanindependentauthority?

焊接工獲得資格證書嗎？",,,,,,,

Whattypeoftrainingdoesthesuppliergivespecialprocessoperators?Dotheyhaverecordstoindicatetheoperatorsaretrainedproperlybeforetheyoperatetheprocessontheirown?以什么方式對特殊工種進行培訓？確保特殊工種在上崗之前獲得培訓嗎？,,,,,,,

Howmanyyearsofexperiencedothemanufacturingengineershavewiththespecialprocesses?負責特殊過程的制造工程師要有多少年的工作經驗？,,,,,,,

Noteoperatorspecialprocessesyearsofexperienceand/orapplicablecertifications?特殊操作工的有多少年的經驗和/或適當?shù)淖C書？,,,,,,,

17.SupplyBaseManagement供應商管理,,,,,,,

Isthereadocumentedsupplierdevelopmentprocessorprogram?有文件化的供應商開發(fā)過程或計劃嗎？,Documentedprocedure,"Supplierrankings,DevelopmentPlan",,,,,

DoallpurchasedpartshaveacompletedanduptodatePPAP?所有采購的產品都已經獲得PPAP批準嗎？,Documentedprocedure,"Examples,Trackingsystem",,,,,

Isthereaneffectivesystemtonotifysuppliersofissues?當出現(xiàn)質量問題時，有一個有效的系統(tǒng)通知供應商嗎？,Documentedprocedure,QPR's(QualityProblemReport)issuedtosuppliers,,,,,

Doestopmanagementregularlyreviewsupplierperformance?最高管理層定期評估供應商的質量表現(xiàn)嗎？,StaffMeetingAgenda,"Charts,Graphs,meetingminutes",,,,,

18.Environmental,,,,,,,

"IsthesupplierISO14001certified?Ifyes,whoistheregistrar,certificatenumberandwhenwasitreceived?(Obtaincopyofcertificate)供應商通過ISO14001認證了嗎？如果是，哪家認證、證書編號和什么時間通過的？",,,,,,,

Whatweretheauditfindingsfromtheirlastsurveillanceaudit?Didtheytakeeffectivecorrectiveaction?上次審核發(fā)現(xiàn)了什么問題？是否采取了有效的糾正與預防措施？,,,,,,,

"HasthesupplierstartedtoworktowardsISO14001certification?Ifyesbutnotyetcertified,dotheyhaveadocumentedplan?供應商已經啟動ISO14001認證了嗎？如果沒有認證，有書面的實施計劃嗎？",,,,,,,

"Doesthesupplierworkwithanyhazardousmaterials?Dotheyanticipateneedingtouseanyhazardousmaterialsinthemanufacturingorourproduct?供應商使用什么有毒有害的原材料嗎？

供應商預計會使用有毒有害地材料用在加工或我們地產品上嗎？",,,,,,,

19.MaterialsManagement材料管理,,,,,,,

Istheinventorymaterial(Rawmaterial/Finishgoods)storedinspecifiedlocations?庫存材料（原材料/成品）存儲在專用的場所嗎？,Documentationvs.Floor,PlantLayout,,,,,

Isthereaformalinventorymanagementsystemthatwouldincludeanactiveinventoryrecordverificationprogram?是否有正式的庫存管理系統(tǒng)？包括一個定期盤點的過程嗎？,"BarCoding,Scanning,Visualcontrol,Cyclecountrecords","Computergeneratedreports,Trackingmethods,Checkbufferorsafetystocklevels,Inventoryadjustments",,,,,traceability

Isthereacustomersupportpersonavailableandknowledgeableofaccount?是否有一個與客戶進行信息(交貨）溝通的人？且此人對客戶產品應非常熟悉。,"Pullsignals,Customerinformation",Customercommunication,,,,,

Doesabufferexistforanypartssentoutoftheplantforprocessing?Isthispartofthedocumentedprocessflow?待發(fā)貨的零件是否有倉庫，并有文件管理？,Documentationvs.Floor,PFDandPlantlayout,,,,,

"Isthereaformalmanagementaudittoreportcompliancetomaterialprocedure?Ifso,aretheresultsofthemanagementauditorCI(ContinuousImprovement)activitiespostedwithactionstocorrectdeficiencies?是否有正式的管理評審以匯報如何進行物料管理的？如果有，管理評審的結果或持續(xù)改進行動是否用于推動改進不足之處？","Procedure,8D",Data,,,,,

"DoesthesupplierhaveaKanbansystem?Ifso,doesquantityproducedmatchwithquantitydrawn?

供應商執(zhí)行“kanban”系統(tǒng)嗎？如果是，周轉的數(shù)量是多少？",Documentationvs.Floor,"Kanban(pullsystem)inprocess,lotsize",,,,,

Isthereaneffectiveidentificationandstatusofmaterialin-processprocedure?材料在存儲、應用過程中得到有效的標識和證明狀態(tài)嗎？（產品標識）,"Proc