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2023年關(guān)于商務(wù)英語(yǔ)作文集錦五篇商務(wù)英語(yǔ)作文篇1
Gentlemen:
Thisistoinformyouthatweareunabletomakedeliveryontheabovereferencedpurchaseorderonthedateindicated.
Weshouldhaveourmerchandisereadytoshipwithin10daysoftheoriginaldeliverydateandwehopethatyoucanholdoffuntilthattime.
Wedidwanttoinformyouofthisdelayassoonwewereadvisedinordertogiveyouasmuchtimeaspossibletomakealternatearrangements,ifnecessary.Wecanassureyou,however,thatifyourorderremainsinforcewewillexpeditedeliverytoyouassoonaswehavereceivedthemerchandise.
Pleaseacceptourapologyforthisdelayandthankyouforyourunderstanding.
商務(wù)英語(yǔ)作文篇2
TheSolution
Mostbehaviorthatisperceivedasdisrespectful,discourteousorabrasiveisunintentional,andcouldhavebeenavoidedbypracticinggoodmannersoretiquette.We'vealwaysfoundthatmostnegativeexperienceswithsomeonewereunintentionalandeasilyrepairedbykeepinganopenmindandmaintainingopen,honestcommunication.Basicknowledgeandpracticeofetiquetteisavaluableadvantage,becauseinalotofsituations,asecondchancemaynotbepossibleorpractical.
Therearemanywrittenandunwrittenrulesandguidelinesforetiquette,anditcertainlybehoovesabusinesspersontolearnthem.Thecaveatisthatthereisnopossiblewaytoknowallofthem!
Theseguidelineshavesomedifficult-to-navigatenuances,dependingonthecompany,thelocalculture,andtherequirementsofthesituation.Possibilitiestocommitafauxpasarelimitless,andchancesare,soonerorlater,you'llmakeamistake.Butyoucanminimizethem,recoverquickly,andavoidcausingabadimpressionbybeinggenerallyconsiderateandattentivetotheconcernsofothers,andbyadheringtothebasicrulesofetiquette.Whenindoubt,sticktothebasics.
商務(wù)英語(yǔ)作文篇3
TheBasics
Themostimportantthingtorememberistobecourteousandthoughtfultothepeoplearoundyou,regardlessofthesituation.Considerotherpeople'sfeelings,sticktoyourconvictionsasdiplomaticallyaspossible.Addressconflictassituation-related,ratherthanperson-related.Apologizewhenyoustepontoes.Youcan'tgotoofarwrongifyoustickwiththebasicsyoulearnedinKindergarten.(Notthatthosebasicsareeasytorememberwhenyou'reinahard-nosedbusinessmeeting!)
Thissoundssimplistic,butthequalitiesweadmiremostwhenweseetheminpeopleinleadershippositions,thosearetheverytraitsweworksohardtoengenderinourchildren.Ifyoualwaysbehavesothatyouwouldnotmindyourspouse,kids,orgrandparentswatchingyou,you'reprobablydoingfine.Avoidraisingyourvoice(surprisingly,itcanbemuchmoreeffectiveatgettingattentionwhenlowerit!)usingharshorderogatorylanguagetowardanyone(presentorabsent),orinterrupting.Youmaynotgetasmuch"airtime"inmeetingsatfirst,butwhatyoudosaywillbemuchmoreeffectivebecauseitcarriestheweightofcredibilityandrespectability.
Thefollowingareguidelinesandtipsthatwe'vefoundhelpfulfordealingwithpeopleingeneral,inworkenvironments,andinsocialsituations.
It'sAboutPeople
Talkandvisitwithpeople.Don'tdifferentiatebypositionorstandingwithinthecompany.Secretariesandjanitorialstaffactuallyhavetremendouspowertohelporhinderyourcareer.Nexttimeyouneedadocumentpreparedoraconferenceroomarrangedforapresentation,watchhowmanypeopleareinvolvedwiththatprocess(you'llprobablybesurprised!)andmakeitapointtomeetthemandshowyourappreciation.
Makeitapointtoarrivetenorfifteenminutesearlyandvisitwithpeoplethatworknearyou.Whenyou'revisitinganothersite,lingeroveracupofcoffeeandintroduceyourselftopeoplenearby.Ifyouarriveearlyforameeting,introduceyourselftotheotherparticipants.Atsocialoccasions,usethecircumstancesoftheeventitselfasanicebreaker.Afterintroducingyourself,askhowtheyknowthehostorhowtheylikethecrabdip.Talkalittleaboutyourself-yourhobbies,kids,orpets;justenoughtogetpeopletoopenupabouttheirsandgettoknowyouasaperson.
Keepnotesonpeople.Thereareseveral"contactmanagement"softwareapplicationsthataredesignedforsalespeople,butinbusiness,nearlyeveryoneisasalespersoninsomecapacityoranother.Theyhelpyoucreatea"peopledatabase"withnames,addresses,phonenumbers,birthdays,spouseandchildren's'names;whateverdepthofinformationisappropriateforyoursituation.
It'sagoodideatorememberwhatyoucanaboutpeople;andtobethoughtful.Sendcardsorlettersforbirthdaysorcongratulationsofpromotionsorotherevents,sendflowersforengagements,weddingsorincondolenceforthedeathofalovedoneorfamilymember.Peoplewillrememberyourkindness,probablymuchlongerthanyouwill!
商務(wù)英語(yǔ)作文篇4
Internationalbusinessisinseparablefromthetelephone,aconvenientmeansofcommunication.Canyourvoicebecourteouswhenyourvoicetravelsaroundtheworldthroughthemicrophone?
Thecharmofintonation,answeringthephoneinaclearandpleasanttone,showstheprofessionaldemeanorandamiablecharacterofthespeaker.Althoughyourpartnercan'tseeyourface,yourjoyorirritationwillcomethroughyourvoice.Whenyoucall,yourtoneshouldbesmooth,softandserene.Then,ifyoucantalktoeachotherwithasmile,itwillmakeyourvoicemorefriendlyandenthusiastic.Neverchewgumoreatwhileyou'reonthephone.
Theappropriateanswercallsshouldbeansweredimmediatelyafterthesecondbellsound,shouldtaketheinitiativetoidentifythecompanyordepartmentnameandhisnameafterpolitelygreetingeachother,donotpickupthephoneandasked:“Hello,whoareyoulookingfor?”also,tocallpeopleneedtoleaveamessageshouldbecleartoreportthename,unitnumber,andamessageinsimplelanguage.Theendofthetelephoneconversation,usuallymadebythecallingparty,thenpolitelysaidgoodbyetoeachother.Nomatterwhatthereasonforthetelephonecall,thepartyshallberesponsiblefortheredial.
Telephonecallsaremostcommonincommercialcomplaintsandcannotbeansweredinatimelymanner.Inordernottoloseeveryopportunitytoclinchadeal,somecompaniesevenmaketelephonecallstobewithinanhouroftheprovisionsofthereply.Generallywithin24hoursofthephonemessagetoreply,ifyoucallback,justincasetheotherpartyisnotin,butalsotoleaveamessage,indicatingthatyouhavecalledback.Ifyoureallycannotpersonallycallback,youshouldentrustothersagency.
Payattentiontothetimedifference.Makesureyouknowthetimedifferenceandthehoursofworkbeforeyoumakeacall.Don'tmakeaphonecallonthedayoffsoasnottointerferewiththerestoftheday.Trynottocallhomeevenifthecustomerhastoldyouthephonenumberathome.
TheproperuseofthephoneinAmericayoucansellthegoodstoapersonbestrangerstoeachotherbytelephone,whileinEurope,LatinAmericanandAsiancountries,telemarketingoronthephoneforalongtimetotalkbusinessontheunacceptable.Thebestwaytodevelopgoodbusinessrelationshipsistonegotiatefacetof
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