家樂福會議記錄

1、DATE:Jun. 19 th 2009Location:MeetingMinutes:Terry ZhouChina South Risk PreventionMeeting MinutesParticipants:Stephane NithTiger ShiAndy YuArthur GaoSteven FengJason TangStone XuClark HeSamuel HuangTerry ZhouInvitee:Tony MaSubjectsResponsible& Due Date1. Review Last Meeting Minutes1.1 March Letha

2、l Points Flash CheckingJason TANGMost stores have finished remodeling the defects found in March FlashSteven FENGChecking, except:ImmediatelyPush-lock issue of WXYL Store has not been solved due to suppliermissing.All RPSProtective Net issue of GZWG Store unsolved due to landlord'sStone XUdisagr

3、eement.All RPSJason TANG should send notes to Rachel ZHU and copy to Mr. StephaneImmediatelyNITH to solve the push-lock issue.All RPSSteven FENG should go to local lawyer to solve the autowalkprotection net issue.Before July10th1.2 Loss Work ShopSteven FENG1.2.1 Top 200 High Risk Items Control Proje

4、ct Implementation StatusImmediatelyAll Stores in Shanghai, Guangzhou and Shenzhen have started Top 200implementation.For Suzhou, Wuxi, Nanjing, Hefei and Zhejiang Fujian Region have launched with one trial store in each city.1.2.2 Garbage Room Chipboard SlotStone XU will prepare a PPT presentation f

5、or garbage room chipboard slot standard as best practice and send to all RPS for reference.1.3 Large Scale Promotion Safety ManagementAll RPS must send official email to relative commercial divisions to make sure large scale promotion information will be easily notified.1.4 EPS Quality Implementatio

6、nAll RPS have finished checking EPS Quality except Jason TANG who still has one more store to confirm.All RPS should stamp on store EPS manual after confirmation.Mr. Stephane NITH re-emphasized that EPS Quality of all store must be confirmed by RPS himself before July 10th.1.6 RPS Organizer BookMost

7、 RPS does not properly have the organizer book ready yet.Steven FENG will re-send his format to all RPS.2. Safety2.1 June Lethal Points Flash Checking Results and PunishmentThe Risk Prevention Manager of the store which has two RED CAR'Dwill receive level-2 warning letter (in written). The RPS a

8、nd StoreAll RPSAll RPSManager concern will also receive level-1 warning letter (in written)Level2-Warned Risk Prevention Manager:Simon SHEN of Shanghai Wuning Store.Calvin BAO of Shanghai Wanli Store.Luke CHEN of Shenzhen Hongling Store.Rambo LIU of Dongguan Century Plaza Store.Mark ZHANG of Kunming

9、 Yunfang Store.Level1-Warned RPS:Stone XU of Shenzhen, Kunming & Dongguan Region.Tiger SHI of Shanghai Region 1.All the warning letter of above RPM should be fax to Mr. StephaneNITH right after signed.All Lethal Point defects should be remodeled before July 15th .For the special case of NBQQ Sto

10、re and KMLQ Store, the deadline will be July 30 th .2.2 BV Lethal Points Checking ResultsAll Lethal Point defects found in BV FFS Audit should be remodeled before July 30 th.ImmediatelyAll RPSBefore Julyth15Stone XU &Clark HEJuly 30 thAll RPSBefore June30thStone XU before June30th.Clark HEBefore

11、 July30thFor KMLQ Store, before June 30 th .2.3 Emergency Evacuation Door SealClark HE will be in charge of proposing supplier and draft standard procedure of the emergency door seal.Zhejiang & Fujian Region will be the trial spot of this project.3. Security3.1 Top 200 High Risk Items Control St

12、atus3.1.1 Top 200Tony MA will send again the final version of Top 200 standard and procedure to all RPS and Snow WANG.The Top 200 project should be officially started to implement in all regions by July.3.1.2 Cycle Count Follow-upAll RPS and RPM should collect the loss difference between after/befor

13、e Top 200 was implemented, especially the unknown loss through follow-up the cycle count.All RPM should strictly follow the cycle count of Top 200 high risk items to make sure all the security staff 100% respects the standardTony MA & allRPSAll RPSJuly 2009All RPS &RPMTony MA & allRPSBef

14、ore June30thTony MAJuly 3rdand procedure.All RPS and RPM will be responsible for the reliability of the Top200 cycle count.3.1.3 Loss MappingTony MA will send the loss mapping information to all RPS today.All RPS should update and feedback the information to Tony beforeJune 30 th.Tony should summari

15、ze all the information by July 3rd.3.2 Receiving Yard Loss Examples and Management LeakageSteven FENG has briefed loss example of RCY in Guangzhou.Steven FENG will summarize the practices and create PPT presentation to introduce the solution before July 15th.Clark HE will also create PPT presentatio

16、n to introduce the receiving stamp management procedure.3.3 Anti-theft and Bonus ProcedureAll RPS should frequently check store theft reports by himself.Clark HE will send anti-theft bonus procedure to Stone XU.Stone XU should re-summarize the new anti-theft procedure beforeSteven FENGBefore Julyth1

17、5Clark HEBefore Julyth15All RPSImmediatelyClark HEImmediatelyStone XUBefore Julyth15All RPSBefore June25thJuly 15 th and implement it in Shenzhen & Kunming Region (especially in Kunming).3.4 New Fire Fighting Monthly Checking VersionDenise HE and Mr. Johnson MAO have revised the F-F monthly chec

18、king version. Snow WANG should send the version to all RPS immediately.All RPS should be responsible to give suggestions, modifications and feedback to Mr. Stephane NITH before June 25th .4. Human Resource4.1 Warning letter management and follow-upSnow WANG should follow-up the status about how many

19、 valid warning letter of each RPM & RPS and share these status with H.R. Department.This job should be done before July 30th.4.2 Fire Fighting Managers TransferDue to division structure changing, the transfer of all current F-F managers should be finished before end of August 2009.4.3 Potential

20、City Manager Candidates ProposalAccording to Mr. Stephane NITH 's requestAll RPS have proposed the potential city manager candidates in hisSnow WANG & all RPSBefore July 30th.All RPSBefore end ofAugust 2009All RPSAll RPSImmediatelyregion:Shanghai Region 1: Jonny RAOShanghai Region 2: Roger L

21、UJiangsu Region: Sam PENG, Frank TUAnhui Region: Jim XU, Bixin FUZhejiang & Fujian Region: Tony QINGuangzhou & Zhuhai & Foshan & Haikou Region: Eddie XUShenzhen & Dongguan & Kunming Region: Vacancy4.4 TrainingAll RPS should check store' s regular training situation especi

22、allythose stores with low training frequency. All RPS should make sure to reinforce the regular training programs to all staff in store.All RPS should go to regional trainer concern to apply for TimeManagemen't training and P4 system training ' . All RPS shouldfinish these two training progr

23、ams within July to August.All Store RPM, RPA and team leader should all take TOP 3 project training.4.5 Store F-F DrillAll RPSWithin July and AugustAll RPS andStore BOMImmediatelyAll RPSImmediatelyAll RPS should ensure all stores (CCU, H.O. included) in your region will reach the SOP requirement of

24、3 F-F drills per-year.5. Management5.1 May Dashboard AnalysisAnalyzing China East & South Risk Prevention May Dashboard score.- EPS Missing rate in most stores are above qualified.But there are still 2 unacceptable EPS missing rate in Jiangsu:SZEC 15% Missing Rate.WXBL 29% Missing Rate.- Closing

25、 rate and by-pass times unacceptable situation:SHGB: 23% Closing rateSHBS: 32 by-pass times- Night Alarms- 7 stores still have alarm times more than 10:2 stores in Shanghai Region 1 (SHWN, SHBS)1 store in Shanghai Region 2 (SHNF)2 stores in ZJ&FJ Region (FZBL, XMMF)1 store in Jiangsu Region (WXB

26、L)1 store in Anhui Region (MHFCJ)All RPSBefore Juneth29thJason TANG &all RPSBefore June30thSteven FENGBefore June23rdAll RPSImmediatelyClark HE & allRPSBefore JuneAll RPS should check the store with unacceptable dashboard scores by himself to find the fact. All RPS should feedback the explan

27、ation and action plan aiming at these low scores to Mr. Stephane NITH before June 29 th.5.2 Store Indicators Follow-up Board IntroductionJason TANG will prepare the PPT presentation to share the store dashboard as a best practice.All RPS should give suggestion and feedback revised version to Jason a

28、nd Mr. Stephane NITH.5.3 Log Book and Briefing BookDuring recent store visit paid by Mr. Patrick DUPART and Mr. Stephane NITH's, much low quality using situation of log book and briefing book were found.Steven FENG will standardize the log book and briefing book format and send to all RPS before

29、 June 23rd.5.4 Store Visit Report FormatAll RPS should standardize the format of their store visit report in order to follow the procedure sent by Mr. Stephane NITH on June 2nd30thAndy YU & allRPSBefore Julyth15Such as:Defect description with corresponding picturesAction/Remodeling result with corresponding pictures.Entire report in both Chinese and English5.5 Store RPM Management Book FormatClark HE will send store RPM management book sample version to all RPS.All RPS should