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以章節(jié)為順序一、人力資源管理:(Human Resource Management ,HRM)人力資源經理:( human resource manager)高級管理人員:(executive) / igzekjutiv職業(yè):(profession) 道德標準:(ethics) 操作工:(operative employees)專家:(specialist)人力資源認證協(xié)會:(the Human Resource Certification Institute,HRCI)二、外部環(huán)境:(external environment)內部環(huán)境:(internal environment)政策:(policy)企業(yè)文化:(corporate culture)目標:(mission)股東:(shareholders)非正式組織:(informal organization)跨國公司:(multinational corporation,MNC)管理多樣性:(managing diversity)三、工作:(job)職位:(posting)工作分析:(job analysis)工作說明:(job description)工作規(guī)范:(job specification)工作分析計劃表:(job analysis schedule,JAS)職位分析問卷調查法:(Management Position Description Questionnaire,MPDQ)行政秘書:(executive secretary)地區(qū)服務經理助理:(assistant district service manager)四、人力資源計劃:(Human Resource Planning,HRP)戰(zhàn)略規(guī)劃:(strategic planning)長期趨勢:(long term trend)要求預測:(requirement forecast)供給預測:(availability forecast)管理人力儲備:(management inventory)裁減:(downsizing)人力資源信息系統(tǒng):(Human Resource Information System,HRIS)五、招聘:(recruitment)員工申請表:(employee requisition)招聘方法:(recruitment methods)內部提升:(Promotion From Within ,PFW)工作公告:(job posting)廣告:(advertising)職業(yè)介紹所:(employment agency)特殊事件:(special events)實習:(internship)六、選擇:(selection)選擇率:(selection rate)簡歷:(resume)標準化:(standardization)有效性:(validity)客觀性:(objectivity)規(guī)范:(norm)錄用分數(shù)線:(cutoff score) 準確度:(aiming)業(yè)務知識測試:(job knowledge tests)求職面試:(employment interview)非結構化面試:(unstructured interview)結構化面試:(structured interview)小組面試:(group interview)職業(yè)興趣測試:(vocational interest tests)會議型面試:(board interview)七、組織變化與人力資源開發(fā)人力資源開發(fā):(Human Resource Development,HRD)培訓:(training)開發(fā):(development)定位:(orientation)訓練:(coaching)輔導:(mentoring)經營管理策略:(business games)案例研究:(case study)會議方法:(conference method)角色扮演:(role playing)工作輪換:(job rotating)在職培訓:(on-the-job training ,OJT)媒介:(media)八、企業(yè)文化與組織發(fā)展企業(yè)文化:(corporate culture)組織發(fā)展:(organization development,OD)調查反饋:(survey feedback)質量圈:(quality circles)目標管理:(management by objective,MBO)全面質量管理:(Total Quality Management,TQM)團隊建設:(team building)九、職業(yè)計劃與發(fā)展職業(yè):(career)職業(yè)計劃:(career planning)職業(yè)道路:(career path)職業(yè)發(fā)展:(career development)自我評價:(self-assessment)職業(yè)動機:(career anchors)十、績效評價績效評價:(Performance Appraisal,PA)小組評價:(group appraisal)業(yè)績評定表:(rating scales method)關鍵事件法:(critical incident method)排列法:(ranking method)平行比較法:(paired comparison)硬性分布法:(forced distribution method)暈圈錯誤:(halo error)寬松:(leniency)嚴格:(strictness)3600反饋:(360-degree feedback)敘述法:(essay method)集中趨勢:(central tendency)十一、報酬與福利報酬:(compensation)直接經濟報酬:(direct financial compensation)間接經濟報酬:(indirect financial compensation)非經濟報酬:(no financial compensation)公平:(equity)外部公平:(external equity)內部公平:(internal equity)員工公平:(employee equity)小組公平:(team equity)工資水平領先者:(pay leaders)現(xiàn)行工資率:(going rate)工資水平居后者:(pay followers)勞動力市場:(labor market)工作評價:(job evaluation)排列法:(ranking method)分類法:(classification method)因素比較法:(factor comparison method)評分法:(point method)海氏指示圖表個人能力分析法:(Hay Guide Chart-profile Method)工作定價:(job pricing)工資等級:(pay grade)工資曲線:(wage curve)工資幅度:(pay range)十二、福利和其它報酬問題福利(間接經濟補償)員工股權計劃:(employee stock ownership plan,ESOP)值班津貼:(shift differential)獎金:(incentive compensation)分紅制:(profit sharing)十三、安全與健康的工作環(huán)境安全:(safety)健康:(health)頻率:(frequency rate)緊張:(stress)角色沖突:(role conflict)催眠法:(hypnosis)酗酒:(alcoholism)十四、員工和勞動關系工會:(union)地方工會:(local union)行業(yè)工會:(craft union)產業(yè)工會:(industrial union)全國工會:(national union)談判組:(bargaining union)勞資談判:(collective bargaining)仲裁:(arbitration)罷工:(strike)內部員工關系:(internal employee relations)紀律:(discipline)紀律處分:(disciplinary action)申訴:(grievance)降職:(demotion)調動:(transfer)晉升:(promotion)以開頭字母為順序16PF 卡特爾16 種人格因素測試360-degree appraisal 360 度評估360-degree feedback 360 度反饋7S 7S 原則/模型New 7S 新7S 原則/模型80/20 principle 80/20 法則AAR-After Action Review 行動后學習機制Ability Test 能力測試Ability of Manager 管理者的能力Absence Management 缺勤管理Absence rate 缺勤率Absent with leave 因故缺勤(被)許可缺勤Absent without Leave 無故缺勤擅離職守Absenteeism 缺勤Accelerating Premium 累進獎金制Accident Frequency 事故頻率Accident Insurance 意外傷害保險Accident Investigation 事故調查Accident Loss 事故損失Accident Prevention 事故預防Accident Proneness 事故(頻發(fā))傾向Accident Severity 事故嚴重程度Accident Severity Rate 事故嚴重率Accident Work Injury 工傷事故Achievement Need 成就需求Achievement Test 成就測試Action Learning 行動(為)學習法Action Research 行動研究 Active Practice 自動實習Adjourning 解散期解散階段Administer 管理者Administrative Level 管理層次Administrative Line 直線式管理ADR-Alternative Dispute Resolution 建設性爭議解決方法Adventure learning 探險學習法Adverse Impact 負面影響Advertisement Recruiting 廣告招聘Affective Commitment 情感認同Affiliation Need 歸屬需求Affirmative Action 反優(yōu)先雇傭行動Age Composition 年齡結構Age Discrimination 年齡歧視Age Retirement 因齡退休Agreement Content 協(xié)議內容ALIEDIM 費茨帕特里克出勤管理模型Allowance 津貼Alternative Ranking Method 交替排序法Amoeba Management 變形蟲式管理Analytic Approach 分析法Annual Bonus 年終分紅Annual Leave 年假Annuity/Pension 退休金Applicant-Initiated Recruitment 自薦式招聘Application Blank 申請表Appraisal Feedback 考評反饋Appraisal Interview 考評面談Appraisal Standardization 考評標準化Appraiser Training 考評者培訓 Apprenticeship Training 學徒式培訓Arbitration/Mediation 仲裁Assessment Center 評價中心ATS-Applicant Tracking System 求職跟蹤系統(tǒng)Attendance 考勤Attendance Incentive Plan 參與式激勵計劃Attendance Rate 出勤率Attitude Survey 態(tài)度調查Attribution Theory 歸因理論Audiovisual Instruction 視聽教學Authority 職權Availability Analysis 可獲性分析Availability Forecast 供給預測Background Investigation 背景調查Balance-Sheet Approach 決算表平衡法Bargaining Issue 談判問題BARS-Behaviorally Anchored Rating Scale Method 行為錨定等級法Basic Skill 基礎技能Behavior Modeling 行為模擬Behavior Modification 行為矯正療法Behavioral Description Interview 工作方式介紹面試Behavioral Rating 工作方式考核法BEI-behavior event interview 行為事件訪談法Benchmark Job 基準職位Benchmarking Management 標桿管理Benefit Plan 福利計劃Benefit/Welfare 福利BFOQ-Bona Fide Occupational Qualification 實際職業(yè)資格Biological Approach 生物型工作設計法Board Interview 會議型面試 BOS-Behavior Observation Scale 行為觀察量表Borter-Lawlers theory of Expectency 波特勞勒期望激勵理論Bottom-Line Concept 底線概念Boundaryless Organizational Structure 無疆界組織結構Bounded Rationality 有限理性Brainstorm Ideas 頭腦風暴法Broadbanding Pay Structure 扁平薪資結構BSC-balanced scorecard 平衡計分卡Burnout 精力耗盡Business Necessity 經營上的必要性Cafeteria-Style Benefit 自助式福利CAI-Computer-assisted Instruction 電腦輔助指導Campus Recruiting 校園招聘Candidate-Order Error 侯選人次序錯誤Career Anchors 職業(yè)錨/職業(yè)動機Career Counseling 職業(yè)咨詢Career Curve 職業(yè)曲線Career Cycle 職業(yè)周期Career Development Method 職業(yè)發(fā)展方法Career Path 職業(yè)途徑Career Path Information 職業(yè)途徑信息Career Planning 職業(yè)規(guī)劃career plateau 職業(yè)高原Career Stage 職業(yè)階段Career Training 專業(yè)訓練職業(yè)訓練Career-Long Employment 終身雇傭制Case Studay Training Method 案例研究培訓法CBT-Computer Based Training 以計算機為載體的培訓Central Tendency 居中趨勢CIPP-Context,Input,Process,Product CIPP 評估模型 CIRO-Context Evaluation,Input Valuation,Reaction Evaluation,Output Evaluation CIRO 培訓評估模式CIT-Critical Incident Technique 關鍵事件技術Classification Method 分類法Classroom Training 課堂培訓Closed Shop 閉門企業(yè)CMI-Computer-managed Instruction 電腦管理指導Coaching 輔導教練Co-Determination 共同決策制Coercive Power 強制權力Cognitive Aptitude Test 認知能力測試Cohesiveness 凝聚力Colleague Appraisal 同事考評Collective Bargaining 勞資談判Comparable Worth 可比價值Comparative Appraisal Method 比較評估法Compensable Factor 報酬要素Compensation & Benefit 薪酬福利Compensation Committee 報酬委員會Compensatory Time Off 補假Competence-Based Interview 基于能力的面試Competency Assessment 能力評估Competency 勝任特征Competency Model 勝任特征模型Competency-Based Education and Training 能力本位教育與訓練Competency-Based Pay/Skill-Based Pay 技能工資Complex 情結Compressed Workweek 壓縮工作周Compulsory Binding Arbitration 強制性仲裁Computerized Career Progression System 電腦化職業(yè)生涯行進系統(tǒng)Computerized Forecast 電腦化預測 Conceptual Skill 概念性技能Conciliation 調解Concurrent Validity 同期正當性Conference Method 會議方法Conflict 沖突Conflict Management 沖突管理Construct Validity 結構效度Constructive Discharge 事實上的解雇Content Validity 內容效度Contractual Right 契約性權利Contrast Error 比較性錯誤Contributory Plan 須付費的退休金計劃Coordination Training 合作培訓Copayment 共同付費Core Competency 核心競爭力Core Value 核心價值觀Core Worker 核心員工Core Workforce 核心工作團隊Corporate Culture 企業(yè)文化Corporate Identity 企業(yè)識別Corporate Image 企業(yè)形象Correlation Analysis 相關分析Cost Per Hire 單位招聘成本Criterion-Related Validity 標準關聯(lián)效度Critical Job Dimension 關鍵性工作因子Cross-Functional Training 跨功能訓練Cross-Training 崗位輪換培訓Culture Shock 文化沖突Cumulative Trauma Disorder 累積性工傷Cutoff Score 錄用分數(shù)線 Cyclical Variation 循環(huán)變動Decertification 取消認可Defined Benefit Plan 固定收益制Delphi Analysis 德爾菲分析Deutero Learning 再學習Differential Piece Rate 差額計件工資Dimission 離職Dimission Interview 離職面談Dimission Rate 離職率Disciplinary Action 紀律處分Discriminant Analysis 判別分析dismissal reason 解雇理由disparate impact 差別性影響disparate treatment 差別性對待distribute bonus/profit sharing 分紅distributive bargaining 分配式談判distributive justice 分配公正diversity management 多樣性管理diversity training 多樣化培訓division structure 事業(yè)部結構Double-Loop Learning 雙環(huán)學習Downsizing 裁員DTL-Decision Tree Induction 決策樹歸納法Dual Career Path 雙重職業(yè)途徑dust hazard 粉塵危害EAP-Employee Assistance Program 員工幫助計劃Early Retirement 提前退休Early Retirement Factor 提前退休因素Early Retirement Window 提前退休窗口Earnings 薪資 Economic Strike 經濟罷工Education 學歷Education Subsidy 教育津貼EEO-Equal Employment Opportunity 公平就業(yè)機會EEOC-Equal Employment Opportunity Commission 公平就業(yè)機會委員會Effect Factors of Career Planning 職業(yè)規(guī)劃影響因素Effect Factors of Development 開發(fā)影響因素Effective Coaching Technique 有效的訓練方法Effective Working Hour 有效工時Efficiency of Labor 勞動效率Efficiency Wage 效率工資Ego-Involvement 自我投入E-Learning 網絡化學習Election Campaign 選舉活動Electronic Meeting 電子會議Emotional Appeal 感召力Employee Attitude Surveys 員工態(tài)度調查Employee Career Management 員工職業(yè)生涯管理Employee Consultation Services 員工咨詢服務Employee Equity 員工公平Employee Leasing 員工租借Employee Involvement 員工參與Employee Manual 員工手冊Employee Orientation 員工向導Employee Ownership 員工所有制Employee Polygraph Protection Act 雇員測謊保護法案美 Employee Potential 員工潛能Employee Referral 在職員工推薦Employee Retirement Income Security Act 職工退休收入保障法美 Employee Safety and Health 員工安全和健康 Employee Security 員工安全Employee Security Measures 員工安全措施Employee Self-Service 員工自助服務Employee Services Benefits 員工服務福利Employee Skill 員工技能Employee Stock Ownership Trust 企業(yè)員工持股信托Employee Surplus 員工過剩Employee Survey 員工測評Employee Training Method 員工培訓方法Employee Turnover 員工流動Employee Turnover Rate 員工流動率Employee Under Training 受訓員工Employee-Centered Job Redesign 以員工為中心的工作再設計Employees Bonus 雇員紅利Employer Unfair Labor Practices 雇主不當勞動行為Employment 雇用Employment Agency 職業(yè)介紹所Employment Application Form 應聘申請表Employment at will 自由就業(yè)Employment Consultant 招聘顧問Employment Contract Renewal 雇用合同續(xù)簽Employment Diseases 職業(yè)病Employment History 工作經歷Employment Objective 應聘職位Employment Offer/Enrollment 錄用Employment Relationship 員工關系Employment Separation Certificate 離職證明書Empowerment 激勵自主Entitlement 授權法EQ-Emotional Quotient 情感智商 EPA-Equal Pay Act 平等工資法案Equal Pay For Equal Work 同工同酬Equity Theory 公平理論E-Recruit 網絡招聘ERG theory ERG 理論ERM-Employee Relationship Management 員工關系管理ERP-Enterprise Resource Planning 企業(yè)資源計劃ESOP-Employee Stock Ownership Plan 員工持股計劃Essay Method 敘述法ETS-Environmental Tobacco Smoke 工作場所吸煙問題E-Survey 電子調查Evaluation Criterion 評價標準Excellent Leader 優(yōu)秀領導Executive Ability 執(zhí)行力Executive Compensation 管理層薪資水平Executive Development Program 主管發(fā)展計劃Executive Director 執(zhí)行董事Executive Management 行政管理Executive Marketing Director 市場執(zhí)行總監(jiān)Executive Recruiters 高級獵頭公司Executive Salaries 管理層工資Exempt Employee 豁免員工Exit Interview 離職面談Expectancy Theory 期望理論Expectation 期望值Expected Salary 期望薪水Experimental Method 實驗法Experimental Research 試驗調查Expiry of Employment 雇用期滿Exploit of HR 人力資源開發(fā) External Costs 外部成本External Employment 外部招聘External Environment of HR 人力資源外部環(huán)境External Equity 外部公平External Labor Supply 外部勞力供應External Recruiting Sources 外部招聘來源External Recruitment Environment 外部招聘環(huán)境Extra Work 加班Extrinsic Rewards 外部獎勵Face Validity 表面效度Factor Comparison Method 因素比較法Fair Labor Standards Act 公平勞動標準法案Family and Medical Leave Act 家庭和醫(yī)療假期條例美 Fiedler Contingency Model 費德勒的權變模型First Impression Effect 初次印象效應Five-Day Workweek 每周五天工作制Fixed Term Appointment 固定期聘用Fixed Term Contract 固定任期合同F(xiàn)ixed Term Staff 固定期合同工FJA-Functional Job Analysis 功能性工作分析法Flat Organizational Structure 扁平化組織結構Flex Place 彈性工作地點Flex Plan 彈性工作計劃flex time 彈性工作時間Flexible Benefits Program 彈性福利計劃Forced Distribution Method 強制分配法Forced-Choice Method 強迫性選擇法Formal Organization 正式組織Front-Line Manager 基層管理人員Full-Time 全職 Function 職能Function of HRM 人力資源管理職能Functional Conflict Theory 沖突功能理論Functional Department 職能部門Funeral Leave 喪假Fundamental Attribution Error 基本歸因誤差Gain-Sharing Plan 收益分享計劃Gang Boss 領班/小組長Gantt Charts 甘特圖GATB-General Aptitude Test Battery 普通能力傾向成套測驗General Union 總工會Given Role Playing 角色定位演示法Glass Ceiling 玻璃天花板Goal Conflict 目標沖突GOJA-Guidelines Oriented Job Analysis 指導性工作分析Golden Handshake 黃金握別Golden Parachute 黃金降落傘Graphic Rating Scale 圖尺度評價法Grievance Mediation 抱怨調解Grievance Procedure 抱怨程序Gross Pay/Total Payroll 工資總額Group Appraisal 小組評價Group/Team Bonus 團體/小組獎金Group Congeniality/Cohesiveness 群體凝集力Group Life Insurance 團體人壽保險Group Pension Plan 團體退休金計劃Group Piece Work 集體計件制Guaranteed Employment Offer 雇用信HCGantt Premium System 甘特獎勵工資制HEmerson Premium System 艾末生獎勵工資制 Halo Effect 暈輪效應Halseys Premium System 哈爾賽獎勵工資制Handwriting Analysis 筆跡分析法Headhunting 獵頭Health Insurance 健康保險H-Form/Holding Company H 型結構Hierarchy of Needs Theory 需要層次理論High Performance Organization 高績效組織High-Performance Work System 高績效工作系統(tǒng)HMO-Health Maintenance Organization 健康維護組織Holiday Pay 假日薪水Home/Family Leave 探親假Horizontal Career Path 橫向職業(yè)途徑Hot Stove Rule 熱爐規(guī)則Housing/Rental Allowance 住房補貼HR Generalist 人力資源通才HR Information System 人力資源信息系統(tǒng)HR Manager 人力資源經理HR Officer 人力資源主任HR Policy 人力資源政策HRCI-Human Resource Certification Institute 人力資源認證機構HRD Appraisal 人力資源開發(fā)評價HRD Intermediary 人力資源開發(fā)媒介HRD Process 人力資源開發(fā)過程HRD-Human Resource Development 人力資源開發(fā)HRM-Human Resource Management 人力資源管理HRP-Human Resource Planning 人力資源規(guī)劃Human Relations Movement 人際關系運動Hygiene Factor 保健因素Hypnosis 催眠 Ill-Health Retirement 病退In-Basket Training 籃中訓練Incentive Compensation/Reward Payment/Premium 獎金Incentive Plan 激勵計劃Incentive-Suggestion System 獎勵建議制度Incident Process 事件處理法Independent Contractor 合同工Indirect Financial Compensation 間接經濟報酬Individual Incentive Plan 個人獎金方案Individual Income Tax 個人所得稅Individual Interview 個別談話Individual Retirement Account 個人退休賬戶Industrial Injury Compensation 工傷補償Industrial Union 產業(yè)工會Informal Communication 非正式溝通Informal Organization 非正式組織In-House Training 在公司內的培訓Initial Interview 初試Insurance Benefit 保險福利Internal Environment of HR 人力資源內部環(huán)境Internal Equity 內部公平Internal Growth Strategy 內部成長戰(zhàn)略Internal Job Posting 內部職位公開招聘Internal Recruitment 內部招聘Internal Recruitment Environment 內部招聘環(huán)境Interpersonal Skill 人際交往能力Interview Appraisal 面談考評Interview Content 面試內容Interview Method 訪談法Interview Objective 面試目標 Interview Planning List 面試計劃表Intrinsic Reward 內在獎勵Jack Welchs Management 韋爾奇式管理JAS-Job Analysis Schedule 工作分析計劃表Job 工作、職業(yè)Job Account 工作統(tǒng)計Job Action 變相罷工(如怠工、放慢速度等) Job Aid 工作輔助Job Assignment 工作分配Job Analysis 工作分析Job Analysis Formula 工作分析公式Job Analysis Methods 工作分析方法Job Analysis Information 工作分析信息Job Analysis Process 工作分析流程JAP-Job Analysis Program 工作分析程序法Job Attitude 工作態(tài)度Job Bidding 競爭上崗Job Card 工作單Job Characteristic 工作因素Job Characteristics Model 工作特性模式Job Classification 職位分類Job Clinic 職業(yè)問題咨詢所Job Code 工作編號,職位編號Job Context 工作背景Job Description 職位描述,工作說明Job Design 工作設計Job Enlargement 工作擴大化Job Enrichment 工作豐富化Job Evaluation 工作評估Job-Family 工作群 Job Identification 工作識別Job Involvement 工作投入Job Inventory 工作測量表Job Knowledge Test 業(yè)務知識測試Job Morale 工作情緒Job Performance 工作表現(xiàn)Job Plan 工作計劃Job Posting 公開招聘Job Pricing 工作定價Job Qualification and Restriction 工作任職條件和資格Job Redesign 工作再設計Job Rotation 工作輪換Job Satisfaction 工作滿意度Job Security 工作安全感Job Scope 工作范圍Job Sharing 臨時性工作分擔Job Specialization 工作專業(yè)化Job Specification 工作要求細則Job Standard 工作標準Job Stress 工作壓力Job Surrounding 工作環(huán)境Job Time Card 工作時間卡Job Vacancy 職業(yè)空缺,崗位空缺Job-hop 跳槽頻繁者Job-posting system 工作告示系統(tǒng)JTPA-Job Training Partnership Act 職業(yè)培訓協(xié)作法JSAdams Equity Theory 亞當斯的公平理論Junior Board 初級董事會Johari Window 約哈瑞窗戶Just Cause 正當理由 Karoshi 過勞死Keogh Plan 基歐計劃KPI-key Process Indication 企業(yè)關鍵業(yè)績指標Kirkpatricks Four-level Model of Evaluation 四階層評估模型Knowledge Database 知識數(shù)據(jù)庫Knowledge Management 知識管理KSAknowledge ,skill, attitude 知識,技能,態(tài)度Labor Clause 勞工協(xié)議條款Labor Condition 勞動條件Labor Contract 勞動合同,雇傭合同Labor Contract Renewal 勞動合同續(xù)簽Labor Cost 勞動成本Labor Demand Forecast 勞動力需求預測Labor Discipline 勞動紀律Labor Dispute 勞動糾紛Labor Exchange/Employment Agency 職業(yè)介紹所Labor Handbook 勞動手冊Labor Insurance 勞保Labor Laws 勞動法Labor Management Relations Act 勞動關系法Labor Market 勞動力市場Labor Protection 勞動保護Labor Rate Variance 工資率差異Labor Redundance 勞動力過剩Labor Relation 勞動關系Labor Relation Consultant 勞工關系顧問Labor Relations Process 勞工關系進程Labor Reserve 勞動力儲備Labor Shortage 勞動力短缺Labor Stability Index 人力穩(wěn)定指數(shù) Labor Wastage Index 人力耗損指數(shù)Labor/Trade Union 工會Labor/Working Hour 人工工時Labor-Management 勞動管理Lateral Communication 橫向溝通Lateral Thinking 橫向思維Layoff 臨時解雇Layoff Process 臨時解雇程序Leader Attach Training 領導者匹配訓練Leaderless Group Discussion 無領導小組討論法Leader-Member Exchange Theory 領導者-成員交換理論L

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