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人力資源管理與企業(yè)戰(zhàn)略 AligningHumanResourcesandBusinessStrategy Distinctivehumanresourcesarefirms corecompetencies SHRMisthelinkingofHRMwithstrategicgoalsandobjectivesinordertoimprovebusinessperformanceanddeveloporganizationalculturesthatfosterinnovationandflexibility SHRMisthepatternofplannedhumanresourcedeploymentandactivitiesintendedtoenableanorganizationtoachieveitsgoals Strategichumanresourcesmanagementislargelyaboutintegrationandadaptation Itsconcernistoensurethat 1 humanresources HR managementisfullyintegratedwiththestrategyandthestrategicneedsofthefirm 2 HRpoliciescoherebothacrosspolicyareasandacrosshierarchies and 3 HRpracticesareadjusted accepted andusedbylinemanagersandemployeesaspartoftheireverydaywork StrategicHumanResourceManagement The5 PModel ORGANIZATIONALSTRTEGYInitiatestheprocessofidentifyingstrategicbusinessneedsandprovidesspecificqualitiestothem STRTEGICBUSINESSNEEDSExpressedinmissionstatementsorvisionstatementsandtranslateintostrategicbusinessobjectives EXTERNALCHARACTERISTICS STRATEGICHUMANRESOURCESMANAGEMENTACTIVITIES INTERNALCHARACTERISTICS LinkingStrategicBusinessNeeds StrategicHRMActivities Pepsi ColaInternational sstrategy BeingNo 1byCreatingValuethroughLeadershipandExcellence ThefastestgrowingThemostcommittedtocustomerserviceandattunedtocustomerneedsThebestoperatorsThebestsellingandmarketingcompanyThebestpeople orientedcompany The5 PModel PCI sstrategicbusinessobjectives CommittedbottlingorganizationUncompromisingdedicationtoqualityDevelopmentoftalentedpeopleFocusongrowthQualitybusinessplans The5 PModel HumanResourcesPoliciesExpressedassharedvalues guidelines HumanResourcesPhilosophyExpressedinstatementsdefiningbusinessvaluesandculture HumanResourcesProgramsArticulatedasHumanResourcesStrategies HumanResourcesPracticesForleadership managerial andoperationalroles HumanResourcesProcessesFortheformulationandimplementationofotheractivities Expresshowtotreatandvaluepeople Establishesguidelinesforactiononpeople relatedbusinessissuesandHRprograms Coordinateseffortstofacilitatechangetoaddressmajorpeople relatedbusinessissues Motivatesneededrolebehaviors Defineshowtheseactivitiesarecarriedout The5 PModel STRATEGICHUMANRESOURCESMANAGEMENTACTIVITIES 1 HUMANRESOURCESPHILOSOPHY Thisisastatementofhowtheorganizationregardsitshumanresources whatroletheresourcesplayintheoverallsuccessofthebusiness andhowtheyaretobetreatedandmanaged InsteadofusingthetermsHRphilosophyorHRvaluestodescribehowhumanresourcesareregarded treated andmanaged someorganizationsusethetermculture The5 PModel AstatementofthecultureatPCI LEADERSHIPINPEOPLE Wewilldevelopanexcellentorganizationfocusedonbuildingthebusinessby EmpoweringpeopletodrivethebusinessfromtheclosestpointtothemarketDevelopingtherightskillstobethebestinthebusinessBuildingcareeropportunitiesBuildingteamwork WithbottlerstoensurethatwemaintainstrongpartnershipsAmongarea division andheadquartersstafftoensurethatwecoordinatefunctionalstrengthstoproducethebestpossibleresultsAcrossmarketstoensurethatwesharethebestpracticesthroughouttheenterpriseHelpingpeoplesucceedbybuildinganenvironmentwith HighintegrityStrongandconsistentvaluesContinuousimprovement The5 PModel PHILOSOPHY LEADERSHIPINOURBRANDS Wewillachievebrandsuperiorityby Deliveringthebestproductsinthemarketplace ThehighestqualityThebesttastingThemostconsistentCommunicatingthesebenefitsinahigh impact persuasiveandconsistentmanner LEADERSHIPINMARKETING Wewillbuildonourbrandplatformsby Creatingnewbrand channel andpackagesegmentsthatbuildthebusiness FasteroffthemarkBetterideasQuickertocreateandtakeadvantageofopportunities The5 PModel AstatementofthecultureatPCI LEADERSHIPINOPERATIONS Wewillbuildexcellenceinourownandbottleroperationsby Beingthelow costproducerEstablishingandmaintainingastrongfocusoncustomerservicesandsalesmanagement ThesecornerstoneswillmakeusthebestsalescompanyStandardizingoperatingsystemsto EnhanceourabilitytoprovidethehighestlevelofcustomerserviceDevelopanabilitytomeasureandmanagekeyparametersofthebusinessinaconsistentfashionProvideacommonsetofpracticesanddisciplinesfortheorganization The5 PModel AstatementofthecultureatPCI 2 HUMANRESOURCESPOLICIES Allofthesestatementsprovideguidelinesforactiononpeople relatedbusinessissuesandforthedevelopmentofHRprogramsandpracticesbasedonstrategicneeds ThetermHRPolicy asusedhere doesnotmeanHRPolicyManual The5 PModel HRpolicycanlinkvalueswithaparticularpeople relatedbusinessneed Values highstandardsofpersonalperformanceNeed todevelopcommunicationskillsthatwouldfostersuchperformanceinadecentralizedinternationalenvironmentHRpolicy instantfeedback ifyouhaveaproblemoranideaaboutanyaspectofthebusiness oraboutanindividual sperformance thentheorganizationdemandsthatyouraisetheissueappropriatelyanddiscussitmaturely The5 PModel POLICIES 3 HUMANRESOURCESPROGRAMS ShapedbyHRpolicies HRprogramsrepresentcoordinatedHReffortsspecificallyintendedtoinitiate disseminate andsustainstrategicorganizationalchangeeffortsnecessitatedbythestrategicbusinessneeds The5 PModel Genericquestionshelptoidentifythefundamentalissuesforprograms Whatisthenatureofthecorporateculture Isitsupportiveofthebusiness Willtheorganizationbeabletocopewithfuturechallengesinitscurrentform Whatkindofpeopleandhowmanywillberequired Areperformancelevelshighenoughtomeetdemandsforincreasedprofitability innovation higherproductivity betterquality andimprovedcustomerservice Whatisthelevelofcommitmenttothecompany ArethereanypotentialconstraintssuchasskillshortagesorHRproblems The5 PModel PROGRAMS 4 HUMANRESOURCESPRACTICES LEADERSHIPROLES EstablishingdirectionAligningpeopleMotivatingandinspiringindividualsCausingdramaticandusefulchange e g FPC LivebythebasicvaluesoftheForestProductsCompanyDemonstratehonestyandethicalbehaviorinbusinesstransactionsShowahighdegreeifpersonalintegrityindealingwithothersAvoidwastingtimeorresourcesStriveforcontinuousimprovementinallyoudoDemonstrateconfidenceinyourselfasaleader The5 PModel MANAGERIALROLES MakesurethatobjectivesareclearlyunderstoodLevelwithpeopleonwhatisnotnegotiableGiveappropriateorientationtopeopleonnewassignmentsDealeffectivelywithperformanceproblemsGivepeopletheinformationtheyneedtobesuccessfulGivedevelopmentalperformancefeedbackinatimelymannerGivepeoplethefreedomtheyneedtodotheirjobsGiveco workerstheopportunitytotryouttheirnewideasEncourageappropriatecollaborationonworkassignmentsEncouragepeopletoparticipatewhenappropriate OPERATIONALROLES Contentisfarmorespecificthanfortheotherroles The5 PModel PRACTICES 5 HUMANRESOURCESPROCESSES Thisareadealswith how alltheotherHRactivitiesareidentified formulated andimplemented The5 PModel Strategy HRfit Doesitreallymatter FIT theeffectivenessofanyHRpracticeorsetofpracticesforimpactingfirmperformancedependsuponthefirm sstrategy orconversely theeffectivenessofanystrategydependsuponhaving
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