商務(wù)談判中常用英語(yǔ)句型試題及答案

商務(wù)談判中常用英語(yǔ)句型試題及答案姓名：____________________

一、多項(xiàng)選擇題（每題2分，共20題）

1.Inabusinessnegotiation,whichofthefollowingphrasescanbeusedtoshowrespectandbuildrapport?

A."You'reabsolutelyright."

B."Idon'tthinkso."

C."That'saveryinterestingpoint."

D."Idon'tunderstandwhatyoumean."

2.Whentryingtopersuadeaclient,whichofthefollowingsentencestructuresismosteffective?

A."Wecanofferyouadiscountifyouplacealargeorder."

B."It'snotpossibletoofferadiscountonthisorder."

C."Let'sdiscussthepossibilityofadiscount."

D."Wecannotprovideadiscount."

3.Whichofthefollowingphrasescanbeusedtoexpressawillingnesstocompromise?

A."Wecan'tagreeonthatpoint."

B."Let'sfindamiddleground."

C."I'mnotwillingtomakeanyconcessions."

D."Weneedtoreachadecisionquickly."

4.Whendiscussingtermsandconditions,whichofthefollowingphrasescanbeusedtoclarifythedetails?

A."Let'sgooverthecontracttermsagain."

B."I'mnotsureaboutthedeliverydate."

C."Weneedtodiscussthepaymentterms."

D."Thisisnotwhatweagreedupon."

5.Whichofthefollowingphrasescanbeusedtocloseanegotiationsuccessfully?

A."Iappreciateyourtimeandunderstanding."

B."Wehavereachedanagreement."

C."Let'skeepintouch."

D."I'msorry,butwecan'tcometoanagreement."

6.Whenaddressingaclient'sconcerns,whichofthefollowingphrasescanbeusedtoshowempathy?

A."Iunderstandyourconcerns."

B."That'snotaproblem."

C."You'rebeingtoodemanding."

D."Idon'tthinkit'sabigdeal."

7.Whichofthefollowingphrasescanbeusedtobuildtrustwithaclient?

A."Wehaveaproventrackrecord."

B."Ourproductsarenotofhighquality."

C."We'recommittedtocustomersatisfaction."

D."Ourpricesarethehighestinthemarket."

8.Whenpresentingaproposal,whichofthefollowingphrasescanbeusedtoemphasizethebenefits?

A."Thisproductwillsaveyoutimeandmoney."

B."Ourserviceisnotthebest."

C."Weoffercompetitiveprices."

D."Ourcompanyisnotreliable."

9.Whichofthefollowingphrasescanbeusedtoaddressaclient'sobjections?

A."That'savalidconcern."

B."Wecan'taccommodateyourrequest."

C."Let'sdiscussthealternatives."

D."You'renotbeingreasonable."

10.Whentryingtonegotiateaprice,whichofthefollowingphrasescanbeusedtoshowflexibility?

A."Wecan'tgoanylowerthanthisprice."

B."Let'strytofindacompromise."

C."We'renotwillingtonegotiate."

D."Wecanofferadiscountifyouplacealargerorder."

11.Whichofthefollowingphrasescanbeusedtoexpressadesiretomaintainalong-termrelationship?

A."Wevalueourpartnership."

B."We'renotinterestedinlong-termrelationships."

C."Let'skeepintouch."

D."We'llbehappytoworkwithyouagain."

12.Whendiscussingdeliverytimes,whichofthefollowingphrasescanbeusedtoshowurgency?

A."Weneedtheproductsdeliveredassoonaspossible."

B."There'snorush."

C."Wecandelivertheproductswithintwoweeks."

D."We'renotsureaboutthedeliverydate."

13.Whichofthefollowingphrasescanbeusedtoapologizeforadelay?

A."Weapologizeforthedelay."

B."It'snotourfault."

C."We'reworkingonit."

D."Wecan'tdelivertheproductsontime."

14.Whendiscussingpaymentterms,whichofthefollowingphrasescanbeusedtoensureclarity?

A."Let'sgooverthepaymenttermsagain."

B."I'mnotsureaboutthepaymentschedule."

C."Weneedtodiscussthepaymentterms."

D."Thisisnotwhatweagreedupon."

15.Whichofthefollowingphrasescanbeusedtoexpressawillingnesstoprovideadditionalinformation?

A."Icanprovidemoredetailsifneeded."

B."Idon'thaveanyadditionalinformation."

C."Let'sdiscussthedetails."

D."I'mnotsureaboutthespecifics."

16.Whenaddressingaclient'sconcerns,whichofthefollowingphrasescanbeusedtoshowempathy?

A."Iunderstandyourconcerns."

B."That'snotaproblem."

C."You'rebeingtoodemanding."

D."Idon'tthinkit'sabigdeal."

17.Whichofthefollowingphrasescanbeusedtobuildtrustwithaclient?

A."Wehaveaproventrackrecord."

B."Ourproductsarenotofhighquality."

C."We'recommittedtocustomersatisfaction."

D."Ourpricesarethehighestinthemarket."

18.Whenpresentingaproposal,whichofthefollowingphrasescanbeusedtoemphasizethebenefits?

A."Thisproductwillsaveyoutimeandmoney."

B."Ourserviceisnotthebest."

C."Weoffercompetitiveprices."

D."Ourcompanyisnotreliable."

19.Whichofthefollowingphrasescanbeusedtoaddressaclient'sobjections?

A."That'savalidconcern."

B."Wecan'taccommodateyourrequest."

C."Let'sdiscussthealternatives."

D."You'renotbeingreasonable."

20.Whentryingtonegotiateaprice,whichofthefollowingphrasescanbeusedtoshowflexibility?

A."Wecan'tgoanylowerthanthisprice."

B."Let'strytofindacompromise."

C."We'renotwillingtonegotiate."

D."Wecanofferadiscountifyouplacealargerorder."

二、判斷題（每題2分，共10題）

1.Itisappropriatetouseslanginabusinessnegotiationtocreateacasualatmosphere.()

2.Whenaclientexpressesdissatisfaction,itisbesttoignoretheirconcernsandfocusonthepositives.()

3.Itisconsideredpolitetointerruptaclientduringanegotiationtoclarifyapoint.()

4.Offeringagifttoaclientcanhelpbuildastrongerrelationshipandimprovethechancesofasuccessfulnegotiation.()

5.Usingamonotonoustoneofvoicecanmakeaclientfeelmoreengagedinthediscussion.()

6.Itisacceptabletonegotiateoveremail,aslongasthecommunicationisclearandprofessional.()

7.Itisimportanttomaintaineyecontactduringanegotiationtodemonstrateconfidenceandinterest.()

8.Itisneverappropriatetoapologizeforamistakeduringanegotiation,asitmayweakenyourposition.()

9.Itisagoodstrategytoagreewiththeclientonsomepointsandthendisagreeonotherstoshowflexibility.()

10.Itisbeneficialtopreparealistofpotentialobjectionsbeforethenegotiationtoanticipateandaddressthemeffectively.()

三、簡(jiǎn)答題（每題5分，共4題）

1.Describetheimportanceofactivelisteninginabusinessnegotiation.

2.Explainhowtoeffectivelyhandleaclient'sobjectionsduringanegotiation.

3.Whataresomekeynon-verbalcommunicationtechniquesthatcanbeusedtoenhanceabusinessnegotiation?

4.Howcananegotiatormaintainaprofessionaldemeanorevenwhenfacedwithachallengingordifficultclient?

四、論述題（每題10分，共2題）

1.Discusstheroleofculturalawarenessininternationalbusinessnegotiationsandprovideexamplesofhowunderstandingculturaldifferencescanleadtosuccessfuloutcomes.

2.Analyzetheimpactoftechnologyonthewaybusinessnegotiationsareconductedandarguewhetherithasmadenegotiationsmoreefficientormorecomplex.

試卷答案如下：

一、多項(xiàng)選擇題

1.A,C

解析思路：尊重和建立關(guān)系是商務(wù)談判中的關(guān)鍵，因此選擇能夠表達(dá)尊重和贊同的選項(xiàng)A和C。

2.A,C

解析思路：有效的說(shuō)服需要展現(xiàn)出靈活性，因此選擇能夠表達(dá)協(xié)商和優(yōu)惠的選項(xiàng)A和C。

3.B

解析思路：表達(dá)愿意妥協(xié)的意圖是解決分歧的關(guān)鍵，選項(xiàng)B直接表達(dá)了愿意尋找折中的意愿。

4.A,C

解析思路：澄清細(xì)節(jié)是確保雙方對(duì)合同有共同理解的必要步驟，因此選擇A和C。

5.A,B,C

解析思路：成功關(guān)閉談判通常需要感謝對(duì)方的時(shí)間和努力，確認(rèn)達(dá)成協(xié)議，以及保持后續(xù)聯(lián)系。

6.A

解析思路：表達(dá)理解客戶的擔(dān)憂是展現(xiàn)同理心的方式，選項(xiàng)A體現(xiàn)了這種同理心。

7.A,C

解析思路：建立信任需要展示出公司的可靠性和服務(wù)質(zhì)量，選項(xiàng)A和C都是建立信任的有效方式。

8.A

解析思路：強(qiáng)調(diào)產(chǎn)品的優(yōu)勢(shì)是提出提案時(shí)的關(guān)鍵，選項(xiàng)A突出了產(chǎn)品的益處。

9.