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1.Introduction:
ThefirstpartisaboutthecompanyofTHEESTEELAUDER.Itisoneoftheleadersfortheindustryofskincareproduct.Themostfamousproductforbrandisthecreamofanti-senile.Exceptit,italsoownmanyotherfamousbrands.SuchasClinque、LaMer、LABSERIES、Originsetc.
Then,isaboutthecompany'sbackground.Themottoforthecompanyis“bringingthebesttoeveryonewetouch”.Whenthecompanysatupatthebegining,itownagroupofdedicatedfans.MrsLauderwasalsoputallofherenergiestodevelopcompany.Itisquiteclearthatsheachieveabigsuccess.TheproductofYouthDewmadethisbrandmoreandmorepopular.
2.Targetmarket
EsteeLaudercosmetics,high-incometargetmarketismainlyfemaleconsumers.Ageprobablybetween25to50yearsold.Suchashigher-incomewhite-collarwomenandfashionnewwomen.EsteeLauderchosethistargetmarketisbasedonthefollowingconsiderations:Firstofall,thebeautyandthepursuitofyoungfemalepsychologymakesthemloveandlongingforcosmeticsisfarmorethanmen.Choosewomenascosmetictargetcustomersiswise.
Secondly,womenshowedmenintheworkplacecomparedtothedifferenceinshrinking.Theproportionofhigh-payingwhite-collarwomenisrising.Morethan5,000yuanmonthlysalaryofwhite-collarwomenareaminority.Strongspendingpowerofthesepeople.
Finally,the20to30year-oldwomenontheirownhighestattentiontoappearance,self-awarenessandself-esteem.Morelovecomparisons.Orisinloveperiod.Astrongdesiretobuycosmetics.Andhavesomepurchasingpower.31to50yearsoldwomenaremadecertainachievementsintheircareers.Andtheirdesiretostayyoungisalsostronger.Theywanttohaveayouthfulbeauty.Tendtobuyhigh-qualityhigh-endcosmetics.However,EsteeLauderwillbetheirbestchoice.
EsteeLauderbrandfromthedateofbirthonthepositioninginthe"gorgeous,noble,elegant."Itisbyvirtueofthehigh-endandluxurycosmeticsmarkettopofthepyramidstick.Alwaysadhereto"thebestfeelingtoeveryonewithourcontact."Itisworthyofhigh-endcosmetics.Noble,professionalandpersonalizedEsteeLauder'smostdistinctiveimage.
3.Promotionalactivities
WithL'OREALlaunchedapricereductionpromotionstrategy,EsteeLauderlearneditsexperienceforlow-incomeconsumersoflow-costproductstrategy.Accordingtothepersoninchargesaid,EsteeLauderdecidedtolaunchmoreaffordableproductsintheholiday.AndEsteeLaudercosmeticsarethemaintargetconsumerishigherincomewhite-collarwomenandthepursuitoffashionofthenewwomen,whichislocatedin"gorgeous,nobleandelegant".Andforthosehigh-incomeconsumersisthroughthesampleapplication,DMormediapublicity,promotionalinvitation,customerexperiencemarketing.Thisaccordingtolowincomeconsumerssetofvarioustypesofsalespromotionhavegoodresponse.
4.Retailingmix
(1)channelofdistribution
EsteeLaudergroupisworkingtodevelop"allchannels"retailstrategy.Selltheirproductsprimarilythroughthelimitedchannels;thiswasdoneinordertoobtaineffectscommensuratewiththeimageofitsproducts.Thesedistributionchannelsincludeluxurydepartmentstores,boutiques,upmarketperfumestoresandpharmacies,andsecondly,alsoincludeproprietaryshopsandstoresinthesupplyCabinet,cruiseships,airplanesandairportsandduty-freeshopsinthecity.TakeJaneandAvedabrand,thecompanyaddedtwonewpointsofsalechannels,namelyselectedretailstoresandprofessionalbeautysalon.InNovember1998,thecompanyalsobegantoselltheirproductsonline.InApril,thecompanyannouncedmergerwebsite,includingthecomprehensivenetworkstrategy.Lauderhopesthroughe-businesstostrengthenitsgloballeadershippositioninhigh-endbeautyproductsindustry.
(2)PLACESTRATEGY:
EsteeLaudercountersaremostlylocatedinthemiddleorhighershoppingmalls.Becausethetrafficislargeandconsumptionishigh.Shoppingintheshoppingmallmakespeoplemoretrustworthybuy.ForexampleChinesewomenbuyskincareandcosmeticsliketogotoshoppingcenters.Becausetheybelieveshoppingcenters.Generallyinthemiddlegradeshoppingmallswherepeoplecanaffordtobuyormaintenanceoftheproduct.
(3)pricestrategies
ThispartisaboutthepricestrategiesofTHEESTEELAUDER.Firstofall,toimprovethemarketshare,thecompanysellproductsasasettoappealmorecustomerstobuyit.Becausemostofcoumsersthinkthatitismoresalerthantheoriginalproducts.Theyjustneedtopayhalfthepricetoenjoythepackageofproducts.Ontheotherhand,italsousetheprofitmaximizationtoadditsmarketshare.Soitspricesarehigherthancommonbrand.
5.Marketingobjective
ESTEELAUDER’smainproductsincludeskincarecosmeticsandperfume.
MarketSegments
Consumergender:woman
Consumerincome:medium、wealthy
Femaleage:(1)20~30ages’consumers.Theseconsumerslikecosmetics.Theirskiniseasilyageingafteralongmake-up.SoEsteeLauder’sANR(AdvancedNightRepair)seriesisaverygoodchoice.ANRseriesincludeEyecream、EyeintensiveessenceexposedandMuscleessenceexposure.Theywanttobuycosmetics,becausetheylikebeautiful.SoEsteeLauder’sLipstickLiquidfoundation.Powderareagoodchoice.It’sremoverproductsalsoagreatchoice.
(2)31~50ages’consumers.Theseconsumersmostlyhavemarried,Beautymake-upbecomesapartofeverydaylife.Theirconsumptionideastendtobestable,impulsiveconsumptionisless.Theyhavedevelopedtoloyalcustomers.Theyhopetolookyoung,sotheypayattentiontobuyhighgrade、high-effectandhavecertaindrugfunction’sskincare.
6.SWOTanalysis
(1)Threats
Bothequal,inthehigh-endproductpositioning,markettohaveacleardivisionofresponsibilities,inaddition,itbelongstoJapanesecompanies,aremoresuitableforAsianskin,comparisonisbelongstothepeoplemoreacceptableproducts.
P&G'sproductpositioningtolow-endcustomers,althoughsaleshavedroppedinrecentyearsthetrend,buttheproductbenefits,formostconsumers.
Unilever'slow-endproductpositioningbelongtohighschoollevel
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