度品牌管理四

Victoria’sSecret:ObjectiveGetmentobuywomen’sunderwear..讓男人去買女人的內(nèi)衣.…..asgiftsforwomen……作為給女人的禮物Sowherecanwefindattentivemen?哪里可以找到專心的男人？AndnowforsomethingcompletelydifferentFashionshow時(shí)裝秀Webcast網(wǎng)絡(luò)SuperbowladSuperbowl廣告Doaworld’sfirstandpubliciseit..開創(chuàng)先例，并且讓公眾知道LeadIdeasIntensificationbyweavingtheideastogether將不同的IDEA組織在一起Publiciseunheard-ofresponsetoworld’sfirstonlinefashionshowadvertisedduringtheSuperBowl 在Superbowl期間發(fā)布廣告，告知公眾世界上第一個(gè)網(wǎng)上市裝秀Problem:responselevelscrashedthesystem!難題： 系統(tǒng)崩潰！Summary小結(jié)Interplayandintensificationimproveresults 相互影響和強(qiáng)化提升最終結(jié)果BrandWorldisasensorysurroundthatmaximizesinvolvementthroughpickingpointsofcontactwhichwillintensifyinvolvementandworkingtheinterplaybetweenthem 品牌世界時(shí)一個(gè)感覺的世界，它通過選擇不同有相互影響的接觸點(diǎn)，加強(qiáng)消費(fèi)者對(duì)品牌的投入度DayinaLife,Snap,PointsofContactandtheStrategicImpactMatrixare360°tools 各種360度思考的工具GroupExercise3

分組練習(xí)Gobackintoyourgroups 回到你的小組ExploretheBrandWorldforyourbrand 發(fā)掘你們品牌的品牌世界GeneratePointsofContactoptionsandevaluatethemusingtheStrategicImpactMatrix 產(chǎn)出接觸點(diǎn)并運(yùn)用策略矩陣加以評(píng)估Reportbackinonehourstime 1小時(shí)后報(bào)告Conclusion 結(jié)論DiscoveredtheChallengefacingthebrandina360DegreewayDescribedtheBrand’sDNAChallenge挑戰(zhàn)BrandPrint品牌寫真BrandWorld品牌世界CreatedaworldwhichmaximisestheinterplaybetweenthebrandanditscustomersatvariouspointsofcontactWhatWeHaveDone

我們學(xué)習(xí)了什么？

IdeaBrandAudit品牌牌檢檢驗(yàn)驗(yàn)BrandScan品牌牌掃掃描描Pointsofcontact接觸觸點(diǎn)點(diǎn)Gathered,orderedandinterpretedinformationaboutthebrandina360DegreewayUnderstoodtheuniquerelationshipbetweenthebrandanditscustomersDefinedtheareaswherethebrandcanintensifytheimpactithasonpeople’’slivesHowWeGotThere如何得到？Sequence順序BrandScan品牌掃描BrandAudit品牌檢驗(yàn)Pointsofcontact接觸點(diǎn)Challenge挑戰(zhàn)BrandPrint品牌寫真

IdeaBrandWorld品牌世界Executions執(zhí)行WhyWeHaveDoneIt為什么我們這這樣做？Createdgreatideasthatmoveourbrandsaheadateachpointofcontactbetweenthebrandanditscustomers在品牌和消費(fèi)費(fèi)者的每個(gè)接接觸點(diǎn)，創(chuàng)創(chuàng)造可以讓品品牌前進(jìn)的偉偉大IDEASelectedtherichestpointsofcustomerinvolvementonwhichtofocusourefforts選擇消費(fèi)者投投入度最高的的接觸點(diǎn)，讓讓我們將力力量集中在那那里Thus因此Improvedtherelationshipbetweenclientsandtheircustomers提升客戶和他他們消費(fèi)者之之間的關(guān)系IncreasedClientvalueintermsofmarketshare,profitandshareprice提升客戶的價(jià)價(jià)值，通過市市場(chǎng)份額、利利潤(rùn)和股價(jià)AddedfutureClientvaluebydrivingnewopportunities通過驅(qū)動(dòng)新的的機(jī)會(huì)增加客客戶未來的價(jià)價(jià)值A(chǔ)llowedustobewellpaidforusingourcreativityinthepursuitofthiscause讓我們有更好好的回報(bào)WhyWeHaveDoneIt為什么我們這這樣做？Createdgreatideasthatmoveourbrandsaheadateachpointofcontactbetweenthebrandanditscustomers在品牌和消費(fèi)費(fèi)者的每個(gè)接接觸點(diǎn)，創(chuàng)創(chuàng)造可以讓品品牌前進(jìn)的偉偉大IDEASelectedtherichestpointsofcustomerinvolvementonwhichtofocusourefforts選擇消費(fèi)者投投入度最高的的接觸點(diǎn)，讓讓我們將力力量集中在那那里Thus因此Improvedtherelationshipbetweenclientsandtheircustomers提升客戶和他他們消費(fèi)者之之間的關(guān)系IncreasedClientvalueintermsofmarketshare,profitandshareprice提升客戶的價(jià)價(jià)值，通過市市場(chǎng)份額、利利潤(rùn)和股價(jià)AddedfutureClientvaluebydrivingnewopportunities通過驅(qū)動(dòng)新的的機(jī)會(huì)增加客客戶未來的價(jià)價(jià)值A(chǔ)llowedustobewellpaidforusingourcreativityinthepursuitofthiscause讓我們有更好好的回報(bào)WasItWorthit?它值得嗎？Istherea360DegreePlus?Isthereinterplaybetweentheelements?在主要元素健健是否有相互互影響？Areweintensifyingtheidea?IDEA有增強(qiáng)嗎？Isitpracticalandaffordable?它實(shí)際嗎？負(fù)負(fù)擔(dān)得起嗎？？Willitbuildthebrand?它是否會(huì)建立立品牌？IfnotstartagainPuttingItAllTogether將所有的東西西放在一起Drawamaptoshowhoweverythingfitstogether畫個(gè)圖看一下下，每件事如如何相互配合合Thinkhowyoucancommunicatetoyourclientinacompellingway想一下，如如何與你的客客戶溝通CurrentRetrospectiveCases案例回顧AmexBlueinSingaporeAMildinIndonesiaIBMebusinessinChinaLeftBankCaféinTaiwanMildSevenInChinaMiloinThailandPond’sPoreStripinthePhilippinesSanyuanMilkinChinaSpeedPostinHongKongKotexWhiteinKorea2.Talktoeachother彼此交談3.Knowenough足夠了解1.Attitude,Attitude,Attitude態(tài)度7.Justdoit4.Focusonoutputnotprocess重點(diǎn)是產(chǎn)出不是過程6.Rebuildtheplaneasyouflyit5.Dothingsdifferently做些不一樣的事情Keymessagestotakefromfromthissession本次課程的主要訊息Closing結(jié)束語360DegreeBrandingismorecomplicatedbutnotthatcomplicated360度有點(diǎn)復(fù)雜，，但并不是很很復(fù)雜Thebasisistwogroupmeetings-frontandback基礎(chǔ)是兩次團(tuán)團(tuán)隊(duì)的會(huì)議（（前期和后期期）Itdoesn’thappennaturally它不會(huì)自然的的發(fā)生Thebigenemyisintegration最大的敵人是是整合RedFireisthepassionthatdrivesus紅色火焰是驅(qū)驅(qū)動(dòng)我們的熱熱情Pre-eminentcreativeforce卓越的創(chuàng)意力力量Bestpeople最好的人員Mostvaluedbythosewhomostvaluebrands被珍惜品牌的的人所賞識(shí)360DegreewithoutRedFirerevertsbacktointegration沒有紅色火焰焰的360度度將會(huì)回到整整合的階段ToBeSuccessfulat360DegreeBrandingYouHavetoBeClearAbout要成功運(yùn)用360度品牌牌思考，我么么必須清楚Think360Degreefromthebeginning從一開始就從從360度角角度思考問題題360Degreethinkingisnotlinear360度思考不是線線性的focusonoutputnotprocess重點(diǎn)在產(chǎn)出，，而不是過程程don’tthinkaboutitasfillingoutaformorslavishlyfollowingaprocess不要看作填表表或跟隨流程程Thinkintheround-everythingconnectswitheverythingelse每件事情之間間都有聯(lián)系Thefinalcommunicationsprogrammemaynotnecessarilyuseallthedisciplinesavailable-onlythosethatareappropriate最終傳播活動(dòng)動(dòng)可能不會(huì)用用到所有的方方法，會(huì)選擇擇哪些最合適適的方法BiggestRecipeforDisaster導(dǎo)致災(zāi)難的最最大因素Believingitisanendinitselflosingsightoftheendresultbygettingobsessedwiththeprocess失去對(duì)結(jié)果的的預(yù)見，沉迷迷在過程中thinkingthatthejobcanbedoneifwejustanswerasetofquestionsandcompleteasetofforms認(rèn)為僅僅回答答一系列問題題，填完一些些列表格，工工作就可以完完成OtherRecipesforDisaster其他導(dǎo)致災(zāi)難難的因素FeelingthatitisquickerifwedoitbyourselveswithoutinvolvingtheBrandTeam認(rèn)為自己進(jìn)行行比整個(gè)團(tuán)隊(duì)隊(duì)作業(yè)更快Generatinglistsofeverythingthatcouldbedonewithoutprioritisingthoseelementsthatwillworktogethertogetthebrandmoreinvolvedinpeoples’reallives羅列每件事情情，不從品牌牌融入消費(fèi)者者生活的角度度來考慮優(yōu)先先順序Seeing360Degreeascross-sellingorjustcarvingupabudget將360度看看作跨領(lǐng)域銷銷售或僅僅作作為瓜分預(yù)算算的方法WasItWorthit?它值得嗎？Istherea360DegreePlus?Isthereinterplaybetweentheelements?在主要元素健健是否有相互互影響？Areweintensifyingtheidea?IDEA有增強(qiáng)嗎？Isitpracticalandaffordable?它實(shí)際嗎？負(fù)負(fù)擔(dān)得起嗎？？Willitbuildthebrand?它是否會(huì)建立立品牌？IfnotstartagainPuttingItAllTogether將所有的東西西放在一起Drawamaptoshowhoweverythingfitstogether畫個(gè)圖看一下下，每件事如如何相互配合合Thinkhowyoucancommunicatetoyourclientinacompellingway想一下，如如何與你的客客戶溝通CurrentRetrospectiveCases案例回顧AmexBlueinSingaporeAMildinIndonesiaIBMebusinessinChinaLeftBankCaféinTaiwanMildSevenInChinaMiloinThailandPond’sPoreStripinthePhilippinesSanyuanMilkinChinaSpeedPostinHongKongKotexWhiteinKorea2.Talktoeachother彼此交交談3.Knowenough足夠了了解1.Attitude,Attitude,Attitude態(tài)度7.Justdoit4.Foc