Continual Improvement持續(xù)改進程序(中英文)

1、批準：審核：作成：Change 變更iHistory 己錄Revision版本Effective Date 生效日期Originator編寫人Reasons for Change 修改原因1.0 PURPOSE 目的This document defines the opportunity and process for continual improvement to improve the effectiveness and efficiency of products, service and process, continually meet customer requirements

2、.定義開展持續(xù)改進活動的時機和流程，提高產(chǎn)品、服務和過程的有效性，不斷滿足客戶的要求。2.0SCOPE 范圍Apply to the Continuous Improvement for quality and environmental activities and operation.適用于對質(zhì)量和環(huán)境的相關(guān)管理活動與運作的持續(xù)改進控制。3.0 DEFINITIONS 定義Continual Improvement: recurring activity to increase the ability to fulfill requirements.持續(xù)改進：增強滿足要求的能力的循環(huán)活動。

3、4.0 REFERENCE DOCUMENTS 參考文件ISO/TS 16949 Clause 8.5 Improvement 改進GEAR management合理化建議實施規(guī)范5.0 RECORDS IBMFN-QA-047 Program of Improvement Project 改進項目管理方案6.0 RESPONSIBILITY 職責The management team defines the improving program.管理層確定持續(xù)改進項目。The project team launches and implement improving program.持續(xù)改進小

4、組負責改進項目的開展和實施。7.0 PROCESS 流程Identify the continual improvement requirements for QMS and EMS through the below source, but not be limited to:通過下列資訊分析和運用，識別持續(xù)改善質(zhì)量和環(huán)境管理系統(tǒng)的要求，確定持續(xù)改進項目來源：In accordance with Quality and environmental policy and objects.根據(jù)公司質(zhì)量和環(huán)境方針、發(fā)展目標確定的改進項目；Determine the improve projects

5、 in yearly business plan.公司年度計劃確定的改進項目；Identify the continual improvement requirements for QMS and EMS from audit result.內(nèi)、外部審核結(jié)果確定的質(zhì)量和環(huán)境管理體系有效性的持續(xù)改進要求；Identify the continual improvement requirements from analysis of data.數(shù)據(jù)資訊的分析結(jié)果確定的質(zhì)量管理體系有效性的持續(xù)改進要求Through QMS and EMS management review to identify

6、the improvement projects and area.通過質(zhì)量和環(huán)境管理體系的管理評審提供的持續(xù)改進項目，或識別的改善區(qū)域；Suggestions from employees. MMK establish the GEAR management doc to regulate the suggestion.員工的合理化建議。公司建立合理化建議實施規(guī)范文件規(guī)范建議的管理過程。Customer and interested parties, requirements.客戶或相關(guān)方的要求。According to operation status, relative departme

7、nt should identify the improve projects in accordance with, but not be limited to:依據(jù)公司實際的生產(chǎn)經(jīng)營狀況，各部門根據(jù)以下方面（但不限于）確定持續(xù)改進項目：Improve efficiency and shorten the lead time.提高生產(chǎn)效率，縮短交貨周期；Reduce scrap, rework.減少報廢、返工、返修；Optimize process.優(yōu)化工藝流程；Reduce inventory 降低庫存；Reduce labor and material consumption.M少人力和

8、材料浪費；Decrease NQC.降低不良質(zhì)量成本；Improve customer satisfaction.提高客戶滿意度;Reduce potential danger and improve safety.提高工作安全性，減少安全隱患；Decrease environment pollution and improve awareness.提高環(huán)保意識，減少環(huán)境污染。Reduce energy consumption and emission.節(jié)約能源，降低排放。Implement continual implement 持續(xù)改進實施過程Relative department set

9、 up team and make target in accordance with the company improvement plan.根據(jù)確定的公司改進項目，組織成立持續(xù)改進小組，根據(jù)現(xiàn)狀確定改善目標。The project team find the root cause and make action plan to solve the problem with tools ,such as 5-why,6 sigma, control chart, mistake proofing, and etc. implement持續(xù)改進小組分析根本原因，制定行動計劃，可采用5-why

10、、6西格瑪、控制圖、價值分 析、動作/人機分析、防錯等工具。The project team implements action according to action plan, track the progress and report to management.持續(xù)改進小組應按改進計劃的要求實施改善措施，追蹤項目改進狀況，定期匯報給管理層。Action Verification改進項目的效果驗證和評估The project team should verify the action and check if the target has been accomplished. If th

11、e action is validated and reaches the target, standardize the action and close the project. 改進項目完成后，項目小組應對其進行效果驗證，確認是否達成設(shè)定的目標。如果措施驗證 有效且達成目標，改善措施標準化，總結(jié)經(jīng)驗教訓，關(guān)閉改善項目。If the project is failed, the project leader analysis the cause and report to management. When necessary, re-launch the project.經(jīng)驗證無效的項目，由項目負責人分析原因，匯報管理層，必要時重新開展此項目。If customer has special requirements, please follow custo