西門子供應(yīng)鏈培訓(xùn)材料2（英文 15頁）ppt課件

1、Key Performance Indicators - Defintitions -Global Procurement and LogisticsMunich April 2001 Key Performance IndicatorsA List of Business Unit-Independent KPI for each Core Process have been IdentifiedMAKESupply QualityDeadline ComplianceInventory Costs Make (WIP, UG) Process Costs MakeMake Cycle Ti

2、meFirst Pass YieldFlow RateInventory Turnover (WIP / UG)UtilizationSOURCESupply QualityInventory Costs Source (Mat)Process Costs SourceSupplier Compliance with requested Delivery DateReplenishment Lead TimeNumber of SuppliersInventory Turnover (Mat)Delivery Reliability * Delivery Lead Time *Delivery

3、 Quality *Compliance with Requested Delivery DateNon-Compliance CostsPerfect Order FulfillmentInventory Costs Order ManagementProcess Costs Order ManagementOrder Response TimeInventory Costs Distribute (FG)Process Costs DistributeInventory Turnover (FG)DELIVEROrder ManagementDistribute* mandatory (C

4、orporate Logistics Policy)xxx - KPIs xxx - MetricsPLANSupply Chain Planning CostsTotal Supply Chain CostsCash-to-Cash Cycle TimeForecast Quality (Accuracy)Total Lead TimeTotal Inventory Days of SupplyTotal Inventory CostsPlan Metrics (1)Plan - Key Performance IndicatorsCash-to-Cash Cycle TimeNumber

5、of days between paying for raw materials and getting paid for product; (Inventory Days of Supply + Days of Sales Outstanding - Average Payment Period for Material)Lxxx Milestones Corporate Logistcis PolicyForecast Quality / AccuracyExtent to which forecast and actual demand are the sameTotal Supply

6、Chain CostsSum of Order Management Costs, Material Acquisition Costs, Inventory Carrying Costs, Supply Chain Related Finance & Planning Costs and Supply Chain Related MIS CostsSupply Chain Planning CostsCosts associated with forecasting, developing finished goods or end item inventory plans, and coo

7、rdinating Demand / Supply process across entire supply chain, including all channels. (Not including MIS associated costs.)Total Lead TimeSum of Delivery Lead Time of Supplier, Make Cycle Time and Delivery Lead Time Plan Metrics (2)Plan - Key Performance IndicatorsTotal Inventory CostsCosts of holdi

8、ng inventories (Mat, WIP, UG, FG plus total of uncharged deliveries and services and receivables) - Components: 1. Cost of warehouse investment; 2. Cost of warehouse administration; 3. Cost of warehouse transactions; 4. Interest charges for capital tied up in the inventories; 5. Risk costs (e.g. scr

9、ap, reject products)Total Inventory Days of SupplyRate of warehouse inventory to average demand for Mat, WIP, UE and FE, uncharged deliveries and services and receivablesSource Metrics (1)Source - Key Performance IndicatorsSupply QualityProportion of orders with no quantitative, qualitative or deadl

10、ine faults (measured using S250)Inventory Costs Source(Mat)Costs of holding materialComponents: 1. Cost of warehouse investment; 2. Cost of warehouse administration; 3. Cost of warehouse transactions; 4. Interest charges for capital tied up in the inventories; 5. Risk costs (e.g. scrap, reject produ

11、cts)Total of the cost components for the individual subprocesses in Source, i.e.- Material requirements planning and order processing costs * (e.g. requirements planning, specifying MRP parameters, order tracking)- Incoming goods costs * (e.g. transfer of goods, unloading, delivery note processing)-

12、 Goods inspection costs * (e.g. completeness check, quality control, where necessary returned goods handling)- Goods staging costs * (e.g. goods release, where required, complaints trigger/returned goods handling)- Payment transaction costs * (e.g. invoice check, credit note processing)* also refer

13、to the Logistical Costs GuidelinesProcess CostsSourceSxxx Milestones Sourcing Logistics FrameworkSource Metrics (2)Source - MetricsReplenishmentLead TimePeriod of time between completing the purchase requisition (S220) and the end of verification of material on plant /installation site (S241); with

14、the contract warehouse concept and the synchronized production processes, this corresponds to the period of time between call-off (S225) and providing material on consumption site (S250)Supplier Compliance with requested Delivery DateProportion of orders delivered on schedule (S240 Actual) by the su

15、pplier on the date requested (S240 Requested date)Sxxx Milestones Sourcing Logistics FrameworkNumber of SuppliersTotal number of suppliers of a business assessedInventory Turnover(Mat)Rate of sales to inventory (material)Make Metrics (1)Make - Key Performance IndicatorsSupplyQualityProportion of ord

16、ers with no quantitative, qualitative or deadline faults DeadlineComplianceProportion of orders that were delivered on schedule on the promised dateInventory Costs Make (WIP, UG)Costs of holding work in progess (WIP) and unfinished goods (UG)Components: 1. Cost of warehouse investment; 2. Cost of wa

17、rehouse /buffer administration; 3. Cost of warehouse transactions; 4. Interest charges for capital tied up in the inventories; 5. Risk costs (e.g. scrap, reject products)Make Cycle TimePeriod of time from creating a production order to completion or release of the productProcess CostsMakeTotal of al

18、l the cost components of the individual subprocesses in Make, i.e. Production engineering costs, Production material requirements planning costs *,Material staging costs *, Production and inspection costs, Product packaging costs *, Product staging costs/temporary storage costs *, Product release *

19、also refer to the Logistical Costs GuidelinesMake Metrics (2)Make - MetricsFirst Pass Yield(FPY)Proportion of orders completed correctly first time (no rework or rejects) Flow RateRate of processing time to production cycle timeInventory Turnover(WIP, UG)Rate of sales to inventory (WIP, unfinished g

20、oods)UtilizationRate of actual to planned output (planned output corresponds to the capacity provided for the purpose)Deliver - Order Management Metrics (1)Deliver - Order Management - Key Performance IndicatorsCompliance with Requested Delivery DateProportion of orders delivered on schedule (L400 A

21、ctual) on the date requested (L400 Requested date) Delivery QualityProportion of the orders/shipments delivered (L400 or L600) complete, documented in full and intact (no damage during transit or damage to packaging)Delivery ReliabilityProportion of orders delivered on schedule (L400 or L600 Actual)

22、 to the customer on the confirmed date (L400 or L600 Confirmed) DeliveryLead TimePeriod between the date of the new order (L100) and the order fulfillment date (L400 or L600)Non-Compliance CostsCosts incurred by the customer as a result of deficiencies in the product quality or logistics quality (e.

23、g. machine downtimes, dismantling costs/ reassembly costs, contractual penalties)Lxxx Milestones Corporate Logistcis PolicyDeliver - Order Management Metrics (2)Deliver - Order Management - Key Performance IndicatorsInventory Costs Order ManagementTotal of uncharged deliveries and services and recei

24、vablesPerfect Order FulfillmentProportion of customer orders delivered on the requested date with no quantitative and qualitative errorsProcess Costs Order ManagementTotal of all the cost components of the individual subprocesses in customer order processing, i.e. Order processing costs * (e.g. draw

25、ing up quotation, accepting order, clarifying order, determining delivery date, tracking orders, invoicing, credit control, processing complaints) * also refer to the Logistical Costs GuidelinesDeliver - Order Management Metrics (3)Deliver - Order Management - MetricsOrder Response TimePeriod of tim

26、e between receiving a customer order and sending out the order confirmation to the customerDeliver - Distribute Metrics (1)Deliver - Distribute - Key Performance IndicatorsInventory Costs Distribute (FG)Costs of holding finished goods (FG)Components: 1. Cost of warehouse investment; 2. Cost of warehouse admin