希爾頓酒店五星級酒店Homewood統(tǒng)一品牌標(biāo)準(zhǔn)

1、希爾頓酒店五星級酒店Homewood統(tǒng)一品牌標(biāo)準(zhǔn) ? Homewood Suites by Hilton Latin America Including Mexico Standards 100 200 300 400 500 600 Introduction Summary Our Quality Employees Learning And Brand Sales Reservations And Main Table Of Brand Assurance Development And And Of Contents Changes And Brand Marketing Distrib

2、ution Thresholds Experience 700 800 900 1000 1100 1200 1300 Hilton Welcome Guestroom Other Food And Business Center, Recreation HHonors And And Farewell And Bath Guest Areas Beverage Meetings Experience Customer Experience Experience And Service And Events Really Matters Experience 1400 1500 1600 17

3、00 2500 Retail/ Safety, Back Of House Technology Design And Design And Concessionaire Security And And Building Construction Construction Experience Insurance Operations Glossary i Effective November 1, 2010 v1.0 ? Homewood Suites by Hilton Standards Table of Contents ? Homewood Suites by Hilton Lat

4、in America including Mexico Standards . . . . . . . . . . . . . . . . . . . . . . . . . i ? Homewood Suites by Hilton Standards Preface . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . xi Homewood Suites by Hilton? Standards Introduction . . . . . . . . . . . . . . . . .

5、 . . . . . . . . . . . . . . . . . . xii Using Your Homewood Suites by Hilton? Standards Manual . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .xiii Operations, and Design and Construction are the Primary Sections . . . . . . . . . . . . . . . . . .xiii Viewing the Electronic Manual . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .xiii Understanding the Layout . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . xiv The Resource Sidebar . . . . .