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1、住宿篇1.Room Reservation 1.預(yù)訂房間Reservation, may I help you? 預(yù)訂處。請(qǐng)問我能幫你忙嗎?Yes, I would like to make a reservation for May 3rd. 是的,我想訂一間5月3號(hào)的房間。For how many people? 幾個(gè)人呢?Only one. 只有一個(gè)人。May I have your name? 能告訴我你的名字嗎?John. 約翰。2.Asking about vacancy 2.詢問是否還有空余房間Excuse me, do you have a vacancy? 打擾一下,請(qǐng)問你們

2、還有空余房間嗎?Let me see. 讓我看看。 Yes, we still have four left. 是的,我們還有房間。Well, I would like to book a single room. 我想訂個(gè)單人間。How long would you stay? 你要住多久?5 days. 5天,F(xiàn)rom Feb. 13 to 18. 從2月13號(hào)到18號(hào)。3.No Vacancy 3.沒有空客房I would like to make a reservation for tomorrow. 我想訂一間明天的房間。I'm sorry but we are fully

3、booked. 很抱歉,我們的房間已經(jīng)訂滿了。Well, how about the 4th ? 那有4號(hào)的嗎?That's fine, but we have only a single room, is that OK? 有,但只有一個(gè)單人間了,你要住嗎?Yes. 是的。Please help me reserve it. 請(qǐng)幫我預(yù)定一下。4.No Vacancy 4.客房已滿Can I help you? 我能幫助你嗎?Yes, is there any vacant room for tomorrow? 是的,明天有沒有空房間?I am sorry. 抱歉,We are ful

4、l up for tomorrow. 我們已經(jīng)客滿了。Well, is there any other hotel nearby? 那這附近有沒有別的旅館呢?Yes, the Sunset Hotel is three blocks away. 有,日落旅館就離這兒3條街,Maybe you can ask them. 或許你可以問問他們。Thank you. 客戶:謝謝。5.Room Reservation with Bathroom 5.預(yù)訂有浴室的房間Can I reserve a room from the 13th to the 18th? 我能訂13號(hào)到18號(hào)的房間嗎?Certai

5、nly. 當(dāng)然。How do you like your room? 您想要間什么樣的房間呢?I'd like a suite. 我想要個(gè)套房。What's the rate? 多少錢呢?$40 per night. 一晚40美元。6.Room Reservation with a view of Sea 6.預(yù)訂面朝大海的房間Are there any beds vacant? 還有空床嗎?Yes, what kind of room do you want? 有,您要什么的房間?I prefer one facing the sea. 給我一間朝著大海的房間。Besides

6、, it should have a shower. 另外,房間內(nèi)要有淋浴。Sorry, right now we can only have you a room without shower. 抱歉,現(xiàn)在我們只能您提供不帶淋浴的房間。Well, that's fine. 哦,沒關(guān)系。7.Bigger Room 7.要大點(diǎn)的房間Reservation, can I help you? 預(yù)訂處,我能幫您忙嗎?Yes, I would like to reserve a room for next Monday. 是的,我想訂間下周一的房間。Wait a moment, please.

7、Let me check it. 請(qǐng)稍等,我?guī)湍橐幌?。By the way, I want a large room. 順便說一下,我想要個(gè)大點(diǎn)的房間。Right now we have a suite for 4 people, do you want to book it? 現(xiàn)在我們只有一個(gè)4人的套房了。您要預(yù)定這間房嗎?Yes, that's what I am looking for. I will take the room for 2 days. 恩,正需要這樣的房間呢。我要住兩天。8.Double and Single Room 8.單人間與雙人間Hello, is t

8、here anything I can do for you? 您好,我能為您做什么嗎?Yes, I want a room for tomorrow. 是的,我想訂個(gè)明天的房間。Single or double? 單人間還是雙人間?A single one with a private bath. 一個(gè)帶獨(dú)立浴室的單人間。Would you like to have your room on the top floor? 頂層的房間您覺得怎么樣?It doesn't matter. 無所謂。9.Double Room Reservation 9.預(yù)訂雙人房I am wondering

9、 if you have a room with twin bed. 你們還有雙人間嗎?Yes, we have one and it faces the beautiful sea. 有,我們有間房間而且朝著美麗的大海。That's wonderful. I want to stay for 2 days. 太好了,我想在這房間住2天。OK, we will make it ready for you. 好的,我們會(huì)為您準(zhǔn)備好的。Thank you。 謝謝。10.Price Inquiry 10.詢問租金Excuse me, what't the price of a sin

10、gle room? 打擾一下,一個(gè)單人間多少錢?That's $50 for a single night. 一晚50美元。Are meals included? 包括餐費(fèi)嗎?Yes, of course. Can I make a reservation for you? 當(dāng)然。為您預(yù)訂一間嗎?Fine, I want to book one for overnight. 我想住一晚上。11.Service Inquiry 11.詢問提供的服務(wù)Excuse me, is there any room available ? I want a single one. 打擾一下,請(qǐng)問還有

11、房間嗎?我想要個(gè)單人間。Yes. When do you want it? 有,你訂什么時(shí)候的?Next Moday. By the way, is there a closed circuit TV? 下周一。再問一下,房間里有閉路電視嗎?Yes, sir. 有,先生。What about laundry? 那有洗衣服務(wù)嗎?Sorry, sir. You have to pay by yourself. 抱歉,先生。您要自費(fèi)這個(gè)服務(wù)。12.Room Requirements 12.說明所需房間的條件I want to reserve rooms for my colleagues. 我想為我

12、的同事預(yù)訂房間。What kind of rooms do you want? 您想要什么樣的房間?A single room with a bath and one double room facing the lake. 一個(gè)帶浴盆的單人間和一個(gè)朝著湖的雙人間。No problem. Your room numbers are 201 and 204. 沒問題。你們的房間號(hào)是201和204。Thank you. 謝謝。13.To be in Waiting List 13.請(qǐng)求被列入等候名單Excuse me, I want to reserve a room. 打擾了,我想訂房間。Whe

13、n, sir? 什么時(shí)候, 先生?For this Wednesday and Thursday. 這周三和周四。I am sorry, but all the rooms are occupied. 很抱歉,所有的房間都滿了。Well, would you please put my name in the waiting list? 恩,你能把我的名字列入等候名單嗎?No problem. 沒問題。14.Hotels for Week Package 14.包星期住宿的旅店Reservation, may I help you? 預(yù)定處,我能幫您什么嗎?Yes, we are travel

14、ing to Paris for a week and we want to make a reservation. 是的,我們打算在巴黎呆一周,想在你們旅店預(yù)訂一間房。How many of you? 幾個(gè)人呢?Three. By the way, are three meals all served in your hotel? 3個(gè)人。順便問一下,你們旅館提供三餐嗎?No, sir. But we have a special package plan for families staying for a whole week. It's much more convenient

15、 and cheaper. 不提供,先生。 但我們有一項(xiàng)特別服務(wù),專門為在這里住宿一個(gè)星期的家庭提供。這項(xiàng)服務(wù)很便宜而且更方便。Well, then I would like to take it. 恩,那我們就預(yù)訂這個(gè)服務(wù)吧。15.Half Price for Children 15.兒童半價(jià) Good morning, sir. What can I do for you? 早上好,先生,我能為您做些什么嗎?I want to check in. 我想登記入住。Have you made a reservation? 你預(yù)訂了嗎?No, I want a double room. By t

16、he way, is there any discount for children? 沒有,我想要個(gè)雙人間。還有,兒童入住打折嗎?Yes, children are half price. 是的,兒童半價(jià)。Ok,please have me arrange one. 好的,給我安排一間吧。16.Ask for Discount 16.詢問是否有優(yōu)惠Hello, sir. Have you reserved already? 您好,先生。您預(yù)訂了房間了嗎?No, is there a single room left? 沒有,還有空的單人間嗎?Yes, how long will you in

17、tend to stay? 有,您打算住多久?For a week or so. Do you give discount for a week or more? 大概一個(gè)星期吧。你們對(duì)住一個(gè)星期或更久的顧客打折嗎?Yes, we give 5% discount for a week and 12% for 2 weeks. 有折扣,對(duì)住一個(gè)星期的顧客我們打95折,兩個(gè)星期的打88折。All right. I will take a room for a week. Here is my passport. 好的,我在這里住一個(gè)星期。這是我的護(hù)照。17.Reservation confirm

18、ation 17.確認(rèn)預(yù)約Hello, I am calling to confirm my reservation for a single room. 你好,我來確認(rèn)我的預(yù)約,我訂了個(gè)單人間。On which day? 哪一天的呢?This Friday. 這周五。Well, let me check for you. Yes, you are booked already. It's a single room with a bath, facing the south. 讓我查查看。是的,你已經(jīng)預(yù)定過了。一個(gè)朝南的帶浴盆的單人間。That's right. Thank

19、you. 沒錯(cuò),謝謝。18.Reservation Change 18.更改預(yù)約Sun-set hotel. May I help you? 日落旅館,我能幫您什么嗎?Yes, I have booked a room for 24th. It's a double room. 我已經(jīng)預(yù)約了24號(hào)的雙人間。Hold on, please. Let me check it for you. Yes, you're right. You will keep it for 3 days. 請(qǐng)稍等,我為您查一下。是的,您訂了房間,要住三天。Well, now I want to cha

20、nge the date from 24th to 28th. 恩,我想把入住的時(shí)間改為28號(hào)。OK, that shall be arranged. 好的,我們會(huì)為您安排的。19.Reservation Prolonging 19.延長(zhǎng)預(yù)約時(shí)間What can I do for you? 我能幫您什么嗎?Yes, I made a reservation for 3 days for April 3rd to 6th, and my name is Sara. 是的,我預(yù)訂過一個(gè)房間,從4月3號(hào)到6號(hào)的,我叫薩拉。Yes, what's the problem? 是的,有問題嗎?We

21、ll, I want to extend it for 2 more nights. 我想再多兩天。So you will stay until 9th? 也就是說您要住到9號(hào)?Yes. 是的。OK, we'll make the correction for you. 好的,我們會(huì)為您更改的。Thank you. 謝謝。20.Reservation Cancellation 20.取消預(yù)約Good afternoon, Peace Hotel, what can I do for you? 下午好,這里是和平旅館。我能幫您嗎?I have made a reservation for

22、 this Sunday. My name is Bily. 我已經(jīng)預(yù)訂了間周日的房間,我叫畢比。Yes, that's right. Your room is a single one with a bath. 沒錯(cuò)。您訂了間有浴盆的單人間。I am calling to cancel it now. I can't go to your city this week. 我打電話來想取消預(yù)約。這周我沒辦法去你們的城市了。Fine, we will cancel it. 好的,我會(huì)取消的。Thank you. 謝謝。21.Keep Reservation 21.請(qǐng)求保留預(yù)約He

23、llo. Capital Hotel. May I help you? 您好,帝國(guó)旅館。我能幫您嗎?Yes, unfortunately my flight will be 2 hours due to the fog. Would you please keep my reservation? 是的,很不幸,我的飛機(jī)因?yàn)榇箪F而晚點(diǎn)2個(gè)小時(shí),你能幫我保留預(yù)約嗎?Sure. May I have your name please? 當(dāng)然可以,請(qǐng)問您的姓名是?Lincoln. That's L-I-N-C-O-L-N. Thank you. 林肯。L-I-N-C-O-L-N,謝謝。22.A

24、sk porter for help 22.請(qǐng)門童幫忙Good morning, sir. Welcome to Flower Hotel. 早上好,先生。歡迎光臨花園酒店。Thank you. 謝謝。How many pieces of baggage do you have? 您有多少行李呢?Three. Would you please help us take them to the hall? 3件, 你能幫我把行李提到大廳嗎?Sure, of course. 當(dāng)然可以。23.Check-in 23.入住Do you want to check in sir? 您需要住宿嗎?Yes

25、I have booked a double room three days before I am Mr. Dean. 是的,我3天前預(yù)定了一個(gè)雙人間,我叫迪恩。Let me check. Yes, sir. The porter there will show your room. 我查一查。好的,先生。這位迎賓員將帶你們?nèi)シ块g。Hello, sir, is that all you luggage? 您好,先生。這是您的行李嗎?Yes. 是的。This way please. 請(qǐng)走這邊。Thank you, it's very kind of you. 謝謝,你太熱情了。24.C

26、heck-in 24.登記入住Good morning, sir. Have you reserved? 早上好,先生。您預(yù)定了嗎?Yes, my name is Bill. 是的,我叫比爾。Let me see. Oh, yes. Your room number is 603. The porter will lead you to your room. 讓我查一下。是的,你的房間號(hào)是 603,那位迎賓員會(huì)帶您去的。OK, thank you. 謝謝。25.Filling out Registration Form 25.填登記表Hello, sir. How many in your p

27、arty? 您好,先生。你們一共幾個(gè)人?Just myself. What is the rate? 就我一個(gè)。你們這里怎么收費(fèi)?OK, a single fare is $50 per right. 單人間一個(gè)晚上50美元。Fine. Do I have to show my passport? 還不錯(cuò),我需要出示護(hù)照嗎?No, it's not necessary. But you have to fill out this form. 不必了。 但您得填這張表格。Sure. 好的。26.Cloakroom Service 26.寄存物品Excuse me, can I depos

28、it valuables here? 打擾一下,我能在這里寄存貴重物品嗎?Surely of course. 當(dāng)然可以。Here is the bag. Is that free? 給你,我的包。寄存是免費(fèi)的嗎?Yes. How long would you like us to keep it? 是的,您要寄存多久?For two days. 2天。27.The Inquiry of Check-in Time 27.詢問入住時(shí)間Hello, sir. Can I help you? 您好,先生。我能幫忙嗎?What time id check-in? 什么時(shí)候可以登記入住呢?12:00.

29、You have to wait for a while. 12點(diǎn)。您得再等一會(huì)。OK. 好吧。Well, sir. Come with me. I will show you the waiting room. You must be tired. Have a short rest there. We will call you later. 恩,先生,請(qǐng)跟我來吧。我?guī)銈兊叫菹⑹?。你們一定很累了吧?在這里休息一會(huì)兒,我等會(huì)叫你們。Thank you. 謝謝。28.Gratuities 28.給小費(fèi)Sir, may I help you? 先生,我能幫您什么嗎?Would you have

30、 my baggage sent up, please? 你能把我的行李拿上去嗎?Sure. It's my pleasure. The elevator is right there; your room is on the fifth floor. Here is your room. 當(dāng)然可以,電梯就在那邊。你們的房間在5樓。到了,這就是你們的房間。Thank you very much. This is for your help. 非常感謝你,這是給你的消費(fèi)。29.Changing Rooms 29.換房間Excuse me, sir. May I help you? 打擾一

31、下,先生,需要我?guī)兔?Yes. I have to change a room. 是的,我想換個(gè)房間。What's wrong? 怎么了,Next door is so noisy. I can't sleep at all. 隔壁大吵了.我根本就睡不著覺。OK, I am sorry for that. We will arrange another one for you. 好的,對(duì)此我深感抱歉。我們會(huì)為您換一間房的。30.Checking rooms 30.察看房間Sir, may I help you? 先生,我能幫您忙嗎?Yes, I want to book a

32、room. 是的,我想訂個(gè)房間:,Sure. What kind of room do you like? 好的,您要什么樣的房間?Well, could you let me see the room? 嗯,能讓我先看看房間嗎?Ok. What about this one? 好的,這一間怎么樣呢?It's fine. What beautiful scenery outside the window! I think this one will do. 不錯(cuò),窗外的景色多美啊。我想我就要這間了。I am glad you like it. 很高興您喜歡。31.Temperature

33、 tunning indoors 31.房間調(diào)溫Excuse me, could you please turn on the air-conditioner, it's so hot here. 打擾一下,服務(wù)員。能把調(diào)打開嗎?這里太熱了。OK, I will fetch the remote control. 柜臺(tái)服務(wù)員:好的,我這就去取遙控。Aha, it's cool now. Can I keep the robot? 啊哈,涼快了。我能保留這個(gè)遙控嗎?Yes. Here you are. 好的,給您。32.Having people cleaned the room

34、 32.請(qǐng)人收拾房間Excuse me,would you please send a maid here? 打擾一下,能派個(gè)服務(wù)員到我這里來嗎?Ok,she will be there right away. 好的,她馬上就到.Housekeaping,May I help you? 客房部。我能幫您忙嗎?Yes,it's so dirky here.Can you please help us tidy it? 是的,這里太臟了,能幫我收拾下嗎?Sure.Thats oK. 當(dāng)然,沒問題。Thank you so much. Here is dour tip. 非常感謝,這是給你的

35、小費(fèi)。Thanks.Have a nice stay here. 謝謝,祝您在這愉快。33.The room is not clean 33.房間未收拾干凈Room sonnce.What can I do for you? 客房部。我能幫您忙嗎?I find theShoet in my room i8 SO stainod.VVouId you please hell it for a dean one? 我的床單太臟了。能幫我換一床干凈的嗎?I am sorry.sir.Someone will there in a momont. 非常抱歉,先生一會(huì)會(huì)有人來幫您換的。All nght.

36、please be quick about it' 好的,請(qǐng)快點(diǎn)!Yes,sir.l assure youn vdll never happen again. 好的,先生,我保證這樣的事情絕不會(huì)再發(fā)生。34.At cloak room 34.在寄存處Good aftemoon.what can I do for you? 下午好。我能幫您忙嗎?I want to pick up my valuable. 我想取我的東西.May I have your key please? 能把您的鑰匙給我嗎?Sure. Here you are. 好的,給你。HereiS your valuable

37、. Is that right? 這是您的東西。對(duì)嗎?Yes,thank you. 沒錯(cuò),謝謝。35.Asking for goods 35.索要缺失物品Room service.What can I do for you? 客房部。我能幫您什么忙嗎?l am afraid there isn't any fancy soap in my room. 恐怕我的房間里沒有香皂。Sorry sir,we will bring you one.Anything else? 很抱歉,先生,我們這就給您送去。還有其他的事情嗎?Yes.Bring me a bath towel as well.

38、是的,再給我拿一條浴巾。36.Babysitting Service 36.托嬰服務(wù)Good evening,sir. What can I do for you? 晚上好,先生,我能幫您忙嗎?We are going to have a party tonight, would you please look after our bal tonight? 我們晚上要參加個(gè)聚會(huì),你能幫我們照看孩子嗎?Well,we have baby-sitting selvice. We will take good care of your baby. 我們這里有托嬰服務(wù),我們會(huì)好好照看您孩子的。That

39、's good. 太好了。Please fill out the table. 請(qǐng)?zhí)顚戇@張表。37.Asking for Breakfast Service 37.詢問是否提供早餐Is breakfast seNed here? 這里提供早餐嗎?Yes.Thafs from 6:30 t0 9:00 in the dinning room. 提供。從早晨6點(diǎn)30分到9點(diǎn),餐廳都提供早餐。Do I have to pay extra money for it? 我需要額外付錢嗎?No,it's already induded in your room fare. 不用了,早餐費(fèi)已

40、經(jīng)包括在您的房費(fèi)中了。Thank you. 謝謝。38.Breakfast Reservation 38.預(yù)訂早餐Excuse me.when is breakfast time? 打擾一下,早餐是幾點(diǎn)開始呢?From 6:00 t0 9:00. 從早晨6點(diǎn)到9點(diǎn)。Well,l would like to order breakfast for tomorrow moming. 嗯,我想預(yù)訂明天早晨的早餐。Certainly.Sir.VVhat would you like to have? 好的,先生,你想吃點(diǎn)什么呢?Please give me two fried eggs.two ord

41、ersof toast and a cup of coffee. 給我來兩個(gè)煎雞蛋,兩個(gè)吐司和一杯咖啡。Fine.Have a nice stay here. 好的,祝您在這里住的愉快。39.Having breakfast in room 39.在房間內(nèi)享用早餐Good evening.can I help you? 晚上好,我能幫您忙嗎?We'd like to have break fast in our room tomorrow;would you please arrange nfor us? 明天我想在房間里吃早餐,你能為我安排一下嗎?Sure. 當(dāng)然可以。ShallI

42、make an order now? 我現(xiàn)在可以預(yù)訂嗎?You don't have to.This is your knob menu.Just tick off the items you want for break fast.write down the time and hang n out8ide the door before you go to bed tonight 不用,這是您的點(diǎn)餐牌,把您要吃的寫在早餐盤上,在睡覺之前掛到門外就可以了。That's really convenient. 真是太方便了。40.Room Service 40.送餐服務(wù)Good

43、moming.room seNice.In hat can I do for you? 早上好,這里是客房部。我能幫您忙嗎?I'd like a hamburger and a cup of coffee.My room number is 402. 我想要一個(gè)漢堡和一杯咖啡,我的房間號(hào)是4020。OK.sir.We will bring n to you assoon ar possible. 好的,先生,我們盡快把您點(diǎn)的餐送過去。Thank you 謝謝。41.Receiving Meals 41.接收訂餐Good moming.sir. Here is your breakfas

44、t. 早上好,先生,這是您的早餐。Thank you.Just put n on the table. 謝謝,放到桌子上吧。Is there anything I can dO for you? 還需要其他服務(wù)嗎?En,would yoo please gwe me some bread please?l am hungry now. 嗯,再給我些面包好嗎?我現(xiàn)在餓了。OK.I will get you to me right now. 好的,我這就給您拿去。42.Inquiry on Way of Payment 42.詢問付款方式Room service.May I come in? 客房

45、服務(wù),我能進(jìn)來嗎?Come in please. 請(qǐng)進(jìn)。This is your breakfast.Can I put it here? 這是您的早餐,我能把它放這嗎?Sure.How much iS it? 可以,多少錢?That's $10. 10美元。VVell here is the money, 給你錢。Sir,you don't have to pay right now.Just sign here and we will chargen to your account. 先生,你不必現(xiàn)在就付錢的。只要在這簽個(gè)宇就好了,我們會(huì)先記到您賬上。Fine. 好的。43

46、.How to deal with plates 43.如何處理房屋內(nèi)餐盤Room service. May I come in? 客房服務(wù)。我能進(jìn)來嗎?Come in please. 請(qǐng)進(jìn)。Mr. Green? 是格林先生嗎?Yes.put them on there please. 是的,把東西放那吧。OK.If you need anything, just call the Room service. 好的,如果您需要其他的,叫客房部就可以了。Thank you. By the way, what shall we do with the plates when we finiSh o

47、ur meal? 謝謝,再問一下,我們吃完后,餐盤怎么處理?Just leave them outside the door. We will take care of it. 就放到門外,我們會(huì)處理的。l see. Thanks a lot. 明白了,謝謝。44.Call the Breakfast 44.催促早餐Is that Room servioe? 是客房部嗎?Speaking. What can I do for you? 是的,我能幫您什么忙嗎?I have madearoservation for my brealdast last night. But l still hav

48、en't got it.I am so hungry now. 我昨晚預(yù)訂了今天的早餐,可是到現(xiàn)在都還沒有送來,我現(xiàn)在很餓。I am sorry.sir,I will check for you.what's your room number? 對(duì)不起,先生,我為您查一下,您的房間號(hào)是多少?2030. 2030Fine.we wdl send it to you right now. 好的,我們這就給您送去.45.Having Attendant Buyed Goods 45.請(qǐng)求服務(wù)生代買物品Excuse me,could you do me afavor? 打擾一下,能幫我

49、個(gè)忙嗎?Of couse,what's the matter? 當(dāng)然,什么事?We are busy in preparing for the train.Would you please buy us some fruit? 我們現(xiàn)在忙著為坐火車準(zhǔn)備東西,你能幫我們買點(diǎn)水果嗎?What kind of fruit do you want? 你們想要什么水果?Apples and pears,one kilo for each af them,please. 蘋果和梨各買一斤。Sure,please grve me $10 in advance.l wil1 have thern bo

50、ught for you. 好的,先給我10美元吧,我去給你們買。46.Making Bed Service 46.鋪床服務(wù)House keeping.May I come in? 客房部的。我能進(jìn)來嗎?Come in please. 請(qǐng)進(jìn)。Good eveninig,sir.I come to make the bed. Shall I do it now or later? 晚上好,先生,我來鋪床。我現(xiàn)在做還是等一會(huì)?Well,since you have come,do it now please? 既然你已經(jīng)來了,就現(xiàn)在吧。That's aII.Have a nioestay

51、here. 好的,祝您在這里住的愉快。Thank you.Please get some soap for us. 謝謝,請(qǐng)給我們?nèi)⌒┫阍?。Just a moment.l will do it right now. 稍等,我這就去。47.Having People Cleaned Room 47.請(qǐng)人打掃房間Room service.what can I do for you? 客房部。我能為您做什么嗎?I would like to have my room deaned. Would you please send a maid here right now? 我想請(qǐng)人打掃下我的房間,能叫

52、個(gè)服務(wù)員過來嗎?OK.someone will be there right away. 好的,馬上就到。Thank you. 謝謝。48.Having People Cleaned in Designated Time 48.要求在特定時(shí)間打掃Housekeeping.may I come in? 客房部的,我能進(jìn)來嗎?Coma in please. 請(qǐng)進(jìn)。Good moming,sir,May l do your room now? 早上好,先生,我現(xiàn)在能打掃房間嗎?How long will it take? 需要多長(zhǎng)時(shí)間呢?Your room will be raady in half

53、 an hour. 半個(gè)小時(shí)就可以了。Well.would you please come back fifteen minutes late? We are to visit the Tower 嗯,你能不能15分鐘后再打掃呢?我們要去參觀塔。Of course,sir.Have a good day. 當(dāng)然可以,祝你們今天開心。49.In Reception Desk 49.在前臺(tái)Hello.can you tell me how to use the telephone? 你好,能不能告訴我怎么使用這個(gè)電話?lf you want to order meals,call 8801.lf

54、you need other help,call 8803 and someone will be there. 如果你想點(diǎn)菜,請(qǐng)撥8801,如果你需要其他服務(wù),請(qǐng)撥8803,然后工作人員就會(huì)滿足您的需求。Thank you so much.By the way,is there a mail service? 非常感謝,順便問一下,有郵寄服務(wù)嗎?Yes.you can take your letters to the counter over there. 是的,您只要把想寄的信件放到服務(wù)臺(tái)就可以郵寄。50.Inquiry on Clothes Washing 50.詢問洗衣程序Room s

55、ervice.What can I do for you? 客房部,請(qǐng)問有需要幫忙的嗎?I have just checked in this aftemoon.l am wondenng whatI shall do if I want to have some dothes washed. 我今天下午才住進(jìn)來,如果我想洗衣服需要怎么做?There is a laundry fonn in your room ars well as a bag.Fill out the form and put them together with the laundry in the bag.The ma

56、id will come and pickh up. 在你的房間有一張要洗衣服的表格和一個(gè)洗衣袋。填寫一下表格,并把它和耍洗的衣服一起放在袋子里,服務(wù)員會(huì)把它們?nèi)∽?。That's convenient.Thank you. 那挺方便,謝謝。51.Clothes Washing Service 51.洗衣服務(wù)Do you have laundry service? 請(qǐng)問這里提供洗衣服務(wù)嗎?Yes.We have an excellent service here. 是的,我們這里提供優(yōu)質(zhì)的洗衣服務(wù)。Well,would you please send someone t0 502?I h

57、ave some clothes to wash. 好的,請(qǐng)問能不能讓一個(gè)服務(wù)員到502來一下?我有一些衣服要洗。OK. 好的。52.Charging on Clothes Washing 52.洗衣服如何收費(fèi)Hello.housekeeping.Is there anything I can do for you? 你好,客房部。請(qǐng)問有需要幫忙的嗎?I would like to,have my dothes washed. VVhat's the rate? 我想洗一些衣服,價(jià)格是多少? We charge $5 for a barrel. 一桶5美元.OK.here are the clotlhe8. 好的,要洗的衣服在那里.Please ftll out the fomi sir. 先生請(qǐng)?zhí)钜幌逻@個(gè)表格。53.Inquiry on Time 53.詢問何時(shí)能洗好OK.sir.Your room is done.ls there anything else I can do for you? 先生,您的房間收拾好了,請(qǐng)問還有什么需要幫忙嗎?Would you please help me send these clothes to the laundry? 請(qǐng)問能不能

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