《導(dǎo)游情景英語(yǔ)》教學(xué)大綱

1、精選優(yōu)質(zhì)文檔-傾情為你奉上導(dǎo)游情景英語(yǔ)教學(xué)大綱一、 課程性質(zhì)與內(nèi)容本課程是面向旅游管理專業(yè)的專業(yè)課程。是一門實(shí)用型選修課程，面向旅游行業(yè)第一線，旨在培養(yǎng)學(xué)生較強(qiáng)的旅游接待能力，能夠?yàn)閷沓蔀楦咚刭|(zhì)技能型旅游行業(yè)英語(yǔ)人才打下基礎(chǔ)。三大技能并重,即語(yǔ)言技能,知識(shí)技能和職業(yè)應(yīng)用技能.通過系統(tǒng)學(xué)習(xí)旅游涉及的英語(yǔ)詞匯,會(huì)話, 及旅游知識(shí), 使學(xué)生了解旅游接待所包含項(xiàng)目和分類,掌握一定旅游知識(shí), 提高旅 游會(huì)話能力, 及提高其它涉及旅游的講解演示能力及口譯筆譯能力.在本課程結(jié)束時(shí), 能就不同的旅游情景進(jìn)行恰當(dāng)?shù)慕徽? 能就旅游話題及名勝古跡進(jìn)行連貫介紹表達(dá), 語(yǔ)音語(yǔ)法基本正確, 語(yǔ)言基本得體。二、 教學(xué)內(nèi)

2、容及要求本課程內(nèi)容可根據(jù)旅游業(yè)職業(yè)崗位要求整合分為四個(gè)部分。 第一部分：導(dǎo)游業(yè)務(wù)服務(wù)程序，包括介紹、對(duì)話、實(shí)用訓(xùn)練。第二部分：導(dǎo)游業(yè)務(wù)中常見的預(yù)防和對(duì)突發(fā)事件的應(yīng)急處理，包括案例、分析、對(duì)話和實(shí)用訓(xùn)練。第三部分：中國(guó)歷史文化、社會(huì)、宗教等一般性知識(shí)，包括課文和問題。第四部分：國(guó)內(nèi)著名景點(diǎn)詳細(xì)介紹及編寫導(dǎo)游詞，包括如何描述景點(diǎn)、景點(diǎn)描述的范例、問題和實(shí)用訓(xùn)練。四個(gè)部分每一章節(jié)后都附有大量的練習(xí)題，強(qiáng)調(diào)通過練習(xí)來學(xué)習(xí)。同時(shí)給出一些熱點(diǎn)導(dǎo)游問題。這些問題都來自于實(shí)踐，都是旅游從業(yè)人員應(yīng)該掌握和學(xué)習(xí)的重要知識(shí)。具有很強(qiáng)的針對(duì)性和時(shí)代感。實(shí)訓(xùn)是教學(xué)重點(diǎn)，因此要查找資料，搭建實(shí)訓(xùn)教學(xué)體系，具體操作如下：有

3、計(jì)劃分步驟進(jìn)行實(shí)踐教學(xué)，開學(xué)初班級(jí)分組，鼓勵(lì)合作學(xué)習(xí)，同學(xué)互評(píng)， 突出“學(xué)以致用”, 針對(duì)教材一些相對(duì)不足之處，將長(zhǎng)對(duì)話挑重點(diǎn)改為導(dǎo)游解說詞，補(bǔ)充更實(shí)用的單元或內(nèi)容。Part Service Procedure Part Unit 1Meeting the guestSituational conversation1Useful expressions2vocabulary2Unit 2On the way to the hoteSituational conversation1Useful expressions2vocabulary2Unit 3Check in at the hotel

4、Situational conversation1Useful expressions2vocabulary2Unit 4Talking about the itinerary Situational conversation1Useful expressions2vocabulary2Unit 5Going out for meal Situational conversation1Useful expressions2vocabulary2Unit 6On the way to the scenery Situational conversation1Useful expressions2

5、vocabulary2Unit 7Check out at the hotel Situational conversation1Useful expressions2vocabulary2Unit 8Seeing off Situational conversation1Useful expressions2vocabulary2Part Handling Complaints and Emergency PartUnit 1Handling complaints Situational conversation1Useful expressions2vocabulary2Unit 2Han

6、dling special dietary requirements Situational conversation1Useful expressions2vocabulary2Unit 3Handling the adjustment of the itinerary（） Situational conversation1Useful expressions2vocabulary2Unit 4Handling the adjustment of the itinerary（）Situational conversation1Useful expressions2vocabulary2Uni

7、t 5Incident of meeting the guests Situational conversation1Useful expressions2vocabulary2Unit 6Missing luggage Situational conversation1Useful expressions2vocabulary2Unit 7Missing tourists Situational conversation1Useful expressions2vocabulary2Unit 8Missing travel certificate Situational conversatio

8、n1Useful expressions2vocabulary2Part Chinese society and culture partUnit 1B asic information of China Situational conversation1Useful expressions2vocabulary2Unit 2Main religions in China Situational conversation1Useful expressions2vocabulary2Unit 3Traditional Chinese festivals Situational conversat

9、ion1Useful expressions2vocabulary2Unit 4Chinese cuisine Situational conversation1Useful expressions2vocabulary2Unit 5Chinese arts Situational conversation1Useful expressions2vocabulary2Unit 6Tea and silk Situational conversation1Useful expressions2vocabulary2Unit 7Traditional Chinese medicine and ac

10、upuncture Situational conversation1Useful expressions2vocabulary2Unit 8Ancient Chinese architecture and garden Situational conversation1Useful expressions2vocabulary2Part Practical Writing and Training part Unit 1Tour of Chinese imperial palace Situational conversation1Useful expressions2vocabulary2

11、Unit 2Tour of temples Situational conversation1Useful expressions2vocabulary2Unit 3Tour of Chinese imperial mausoleum Situational conversation1Useful expressions2vocabulary2Unit 4Tour of Chinese gardens Situational conversation1Useful expressions2vocabulary2Unit 5Tour of Chinese ancient fortification Situational conversation1Useful expressions2vocabulary2Unit 6Tour of mountains Situational conversation1Useful expressions2vocabulary2Unit 7City tour Situational conversation1Useful expressions2vocabulary2Unit 8Tour of lakes and rivers Situational conversation1Useful expressions2voca