劍橋商務(wù)英語(yǔ)考試(BEC)高級(jí)口語(yǔ).pdf

BEC Higher Speaking Test 1 BEC Higher Speaking Test 1Introduction 1 InterlocutorCandidate A AccessorCandidate B 2 Judging criteria Pronunciation and intonation Grammar and vocabulary Discourse management Interactive competence 3 Testing procedure 1 Interview3min i Personal questions ii Fixed questions 2 Mini presentation6min about 2min for each i Achosen topic a short speech1min question time 3 Collaborative task and discussion7min i Agiven topic discussion3min question time 2 Fixed questions for Part 1 Interview I Can you tell mealittle about your work or studies and 1 What you find most interseting about your job or studies 2 Your future career plans 3 Whyyou decided to learn English 4 Your ideal kind of employer 5 Whyyou choose you particular career 6 About the place where you work or study II Could you tell me 1 What you think have been the most significant changes recently in consumer behaviours in China in your country 2 How imporatnt you think English will be in the future for business in China in your country 3 To what extent you think consumers in China in your country are influencedbyprice levels of products 4 Whether you think most peoplewillwork from home in China in your country in the future 5 How you think career opportunities are likely to change in China in your country BEC Higher Speaking Test 2 Can you tell mealittle about your work or studies and 1 What you find most interseting about your job or studies The significances of your major insociety 2Yourfuture career plans subjective mood IwishIcouldbe have IwishIcould run my own business advance my education in furthermystudies in 3 Why you decidedto learn English Compulsory course Widely used The first language of British American The second language of Indian The foreign language of the rest world One of the six working language of the UN and the largest one Two thirds of the world s mass media broadcasts in English Itis because of its importance that we decide to learn it 4Yourideal kind of employer Wide scope of knowledge How to make use of his people Professionally competent Good at relationship with his people Considerate Well connected in the society social connection 6About the place where you work or study The city university campus environment Could you tell me 1What you think have been the most significant changes recently in consumer behaviours in China in your country In the past prices durability quantity Now designs styles quality Brand name famous brand top international brand from quantitative point of view to qualitative point of view less attention to people in China are more and more influencedby BEC Higher Speaking Test 3 2How imporatnt you think Englishwillbe in the future for business in China in your country the status of English in China Due to more and frequent contacts between China and the rest of the world English would definitely be more and more important for business in China inthenear future butat the same time with the development of our motherland our mother tongue of course will be more widely used for business Idoubt that 3To what extent you think consumers in China in your country are influencedbyprice levels of products More and more influencedby Less and less influencedby Instead of 4Whether you think most peoplewillwork from home in China in your country in the future The answer is positive in the future mute Instead of travelling to the Technology network technology Task oriented Home based occupations 5How you think career opportunities are likely to change in China in your country With the development of science and technology some of the traditionaltradesaredisappearing ontheotherhand somemodern trades such asIT becoming more and more popular likely to shift from to Now it s time for you to develop your own ideas for Part ONE Can you tell mealittle about your work or studies and 1What you find most interseting about your job or studies 2Your future career plans 3Whyyou decided to learn English BEC Higher Speaking Test 4 4Your ideal kind of employer 5Whyyou choose you particular career 6About the place where you work or study Could you tell me 1What you think have been the most significant changes recentlyin consumer behaviours in China in your country 2How imporatnt you think English will be in the future for business in China in your country 3To what extent you think consumers in China in your country are influencedbyprice levels of products 4Whether you think most people will work from home in China in your country in the future 5How you think career opportunities are likely to change in China in your country BEC Higher Speaking Test 5 3Part2 Mini presentation 1 Presentation proper language practical ideas Attention Yourmini presentation shouldatleast consist ofa proper Opening statement The main body The ending 2 Useful sentences for this part Tips for coping with three different types of tasks From these 3 different topics I d like to choose select and say something about it IwishIcould say something about Topic Iprefer to choose my preference is I d like to give my choice to Tosum up A B and C are the important factors that we must consider whether The importance of Theimportanceof canneverbeover exaggerated emphasized stressed There could never be without The absence of would be surely lead to could never be achieved attheabsence of is are crucial essential substantial indispensable vital critical to The success of depends partly wholly on cannot go without Talking about the importance of we couldnot but mention always remains the top priority of servesas the lifeline of Onlybysecuring can we possibly arrive at The factors involvedinand how to In my opinion the factors involved are as follows AsIsee it frommypoint of view it can be illstrated summrized shown exhibited catagorized expressed demonstrated as follows Inthe first place first of all thefirst and the most importantly To go on with to further illstrate the case to go one step further equal BEC Higher Speaking Test 6 attention should be given to Inthethird place lastbutnot least the last one is the last factorI consider is IfAisoutofcontrol Bisoutofthequestion empty talk dream fantasy slogan impossible Should there be we could never TASKSHEETSFORCANDIDATESAANDB Tasksheet1 PART 2 Tasksheet1 A income salary family concerns language safety life insurance Tasksheet2 PART 2 Tasksheet2 A A A A CareerCareerCareerCareer developmentdevelopmentdevelopmentdevelopment the factors involved in deciding whether to take a job in another country B B B B CustomerCustomerCustomerCustomer serviceserviceserviceservice how to ensure that staff have a customer orientedapproachtoprovidegoodsand services C C C C FinancialFinancialFinancialFinancial managementmanagementmanagementmanagement the imporatnce of controlling costs for a company s profitability A A A A RecruitmentRecruitmentRecruitmentRecruitment the factors involved ininterviewing ina job application effectively B B B B MarketMarketMarketMarket researchresearchresearchresearch the importance to a company of being well informed of competitor s prices and products C C C C HealthHealthHealthHealth andandandand safetysafetysafetysafety how to ensure that a company s health and safety policy is followedbyall staff BEC Higher Speaking Test 7 A careful organization specific personnel idea time venue prescribed procedures prepare questions check documents personal documentsto seek the ideal candidates you want Tasksheet3 PART 2 Tasksheet3 A services on spot and after sales service varieties of commodities prices and qualities location and branches Tasksheet4 PART2 A A A A RetailingRetailingRetailingRetailing the factors involved in a retail outlet becoming popular with shoppers B B B B ManagementManagementManagementManagement skillsskillsskillsskills the importance of effective interpersonal communication skills for maintaining good staff relations C C C C AdministrationAdministrationAdministrationAdministration how to ensure that an office filing system is effective A A A A MarketingMarketingMarketingMarketing the impartance of choosing the right advertising media for a product B B B B BusinessBusinessBusinessBusiness Planning Planning Planning Planning the importance of forecasting to companies C C C C HumanHumanHumanHuman ResourcesResourcesResourcesResources how to ensure that staff atall levelsreceiveappropriatefeedbackonindividual performances BEC Higher Speaking Test 8 Tasksheet5 PART2 Tasksheet5 C C C C a specific group of people to supervise QC quality control a system of award punishments those who must be efficient communication with customers follow their proper advice Tasksheet6 PART2 Tasksheet6 B B B B the comprehensive general knowledge understanding of the target market you should have your own strengthes technical financial human resources strength meet satisfy the specific demand requirements A A A A CorporateCorporateCorporateCorporate Image Image Image Image the impartance of an appropriate front desk service within the company B B B B Management Management Management Management how to ensure that managers are able to deal effectively with unexpected situations in business C C C C QualityQualityQualityQuality Control Control Control Control the factors involved in how to make your products and services consitent reliable A A A A CustomerCustomerCustomerCustomer service service service service how to ensure a high level of customer satisfaction inthetravel industry B B B B International International International InternationalTrade Trade Trade Trade thefactorsinvolvedin successfully entering into foreign markets C C C C Marketing Marketing Marketing Marketing how to evaluate the effectiveness of a company s website BEC Higher Speaking Test 9 Tasksheet7 PART2 Tasksheet8 PART 2 Tasksheet8 B preferential policies sound working environment attractive salaries nice pay family concerns spouse child A A A A TimeTimeTimeTime management management management management how to manage a heavy workload effectively B ProjectB ProjectB ProjectB Projectwork work work work theimportanceofprovidingproject workers with training in teamwork C C C C Purchasing Purchasing Purchasing Purchasing how to evaluate and select new products for a company sITdepartment A A A A InterpersonalInterpersonalInterpersonalInterpersonalcommunication communication communication communication theimportanceof listening carefully to the opinion of colleagues at all levels B Recruitment B Recruitment B Recruitment B Recruitment how to attract high quality management staff to a company C C C C Business Business Business Business planning planning planning planning the factors involved in deciding whether to invest in further expansion BEC Higher Speaking Test 10 Tasksheet9 PART2 Tasksheet10 PART2 Tasksheet10 C C C C macro financial environment competitor s similar products prices consumer s purchasing power the price of raw materials greenlight from government A A A A CustomerCustomerCustomerCustomerservice service service service theimportanceofdealing effectively with customer complaints B HumanB HumanB HumanB Humanresources resources resources resources theimportanceofsetting performance objectives forallstaff C C C C Corporate Corporate Corporate Corporate hospitality hospitality hospitality hospitality the factors involved in ensuring the success of corporate hospitality events A A A A Advertising Advertising Advertising Advertising theimportanceofadapting advertisements to suit markets indifferent countries B ProjectB ProjectB ProjectB Project management management management management theimportance of making all staff aware of the progress of the company C C C C Financial Financial Financial Financial planning planning planning planning the factors involved in deciding how much a price increase should be BEC Higher Speaking Test 11 4Part 3 Collaborative task Before we start 1 The process ofthis part Express your opinion Asking for opinions from your partner Agree disagree Additions extensions 2 Useful sentences for thispart Expressing As for me I d just like to say From my point my personal point a student s point of view I must say To this topic different people always yeild different understandings some say others argue as for me Asking Would you mind telling me how do you find I d like to know what your ideas are on Iwas wondering where you stood on Could you please tell me how you think of Agreeing Iquite agree with what you said What you said is of course quite to the point Icouldnot agree more There you go Yougot hit it That s just whatIwas about to say Disagreeing I m sorry to sayIjust cannot go with you here there Maybe you are right but who knows Iwish hope you were right There is something in what you said that is Additions supplements I d add something here ifImay I d say something more if you don tmind Besides the above mentioned I d say BEC Higher Speaking Test 12 Ihope you won tmind ifIsay something more Asking for repeating Ididn tquite catch what you said would you mind saying it again Would you be kind enough to repeat what you said Ibeg your pardon TASK SHEET FOR BOTH OF THE CANDIDATES Just for your reference Efficiency study Yourbranch has been recently identified as the most efficient in the company Youhave been asked to suggest how other branches in the company could achieve similar levels of efficiency Discuss and decide together What the best ways are to improve efficiency How to motivateallstaff to maintain a high level of efficiency Ideas for this task I Thorough studies of the case in hand how your branch achieved the efficiency A planning a detailed careful pratical feasible scientific planning B staff motivation provide education training course to improvetheawareness oftheteam goal material incentives spiritiual stimulation bonus prizes a system of punishment and awards BEC Higher Speaking Test 13 Just for your reference Attracting business clients forITtraining The company you work for providesITtraining for business Yourdepartment has been asked to make suggestions for attracting new corporate clients Discuss and decide together Whattypes of companies would be the most suitable to target Whatwould be the most effective ways of attracting clients Ideas for this task you d better use subejective mood to answer these questions Pubicity advertisement satisfactory environment Teachers professional knowledgeable patient job dedication wide scope materials latest updated venues facilities time arrangement the best possible training records history reputation fame name Just for your reference Security arrangementsat anew factory The manufacturing company you work for is buliding a new factory Youhave been asked to advise on security arrangements for the new site Discuss and decide together How aspects of security should influence the design of the factory bulidings Whatkind of security procedures would be necessary for company personnel develop your own ideas BEC Higher Speaking Test 14 Just for your reference Environmental concerns The supermarket chain you work for has realised that its customers are increasingly influnecedbyenvironmental concerns Youhave been asked to review the company s activities Discuss and decide together Which aspects of the company s activities should be reviewed How to encourage staff to be more aware of environmental issues develop your own ideas Verycritical for the coming BECHST Increaseinorders The manufactoring company you work for has experienced a sudden increase in customer orders and in considering asking staff to work extra hours You have been asked to advise on this Discuss and decide together Whatthe possible disadvantages could be of staff working extra hours Whatother steps the company could take to dealwiththe unexpected increase in orders Language work for this task 1 Just as a coin has two sides incresaed orders is also two sided On the one hand while on the other hand and is of no exception 2 Just as a coin has two sides incresaed orders is also two sided and is of no excepyion On the one hand yet ontheother hand Ideas for this task 1 cause inconveniences to both management and staff Meals delicious to staff s stomach free Extra cost pay bonus Family concerns have to fetch children at school everyday BEC Higher Speaking Test 15 Transport especially communication Security work tillthemidnignt when back home alone it will be more dangerous 2hire temporary part time staff Move office clerks to production sites forthetime being Offer greater stimulations Askforhelpfromsistercompanies orgovernmentdepartments concerned Verycritical for the coming BECHST Expanding the workforce Thehouse bulidingcompanyyouworkfor isexpandingrapidly The managemnet is con