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ThedynamicsoffinancialinclusioninEthiopia
Diversifyingdeliverychannels,expandingdigitaltechnology,andenhancingfinancialknowledgeforgreaterfinancialinclusion
?2024InternationalBankforReconstructionandDevelopment/TheWorldBank
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Coverimage:?StephanGladieu/WorldBank
ThedynamicsoffinancialinclusioninEthiopia
Diversifyingdeliverychannels,expandingdigitaltechnology,andenhancingfinancialknowledgeforgreaterfinancialinclusion
Recommendedcitation
Yonis,ManexB.;Ambel,AlemayehuA.;DiSalvo,FrancescoandRawlins,MarlonR.(2024).ThedynamicsoffinancialinclusioninEthiopia:Diversifyingdeliverychannels,expandingdigitaltechnology,andenhancingfinancialknowledgeforgreaterfinancialinclusion(English).Washington,D.C.:WorldBankGroup
Contents
Abbreviations vii
Acknowledgements vii
Overview viii
Thedynamicsoffinancialinclusion xi
Transitioningfrombeingunbankedtobanked xv
Narrowingthegendergap xviii
Expandingfinancialinclusion:broaderpolicyoptions xxi
Chapterone:Introduction 2
Chaptertwo:Understandingthedynamics:goingbeyond
bankaccountownership 8
Measuringfinancialinclusion 9
GlobalFindexindicators:Financialaccessanduse 10
Indexoffinancialinclusion 11
Evolutionoffinancialinclusion 15
Growthinaccountownership 15
Theriseofformalsavingsandstagnationinformalborrowing 18
Spatial-temporalevolutionofIndexofFinancialInclusion 21
Chapterthree:Pathwaystofinancialinclusion 24
Correlatesoffinancialinclusion 28
Enteringthefinancialsystem:Gatewaytechnologyandfinancial
knowledgeaspillars 33
Opportunitiestoboostfinancialinclusion 41
Chapterfour:GendergapinfinancialInclusion:trend,
explanation,andbridgingthedivide 46
Explainingthegendergap 50
Bridgingthegendergapandfosteringfinancialinclusion 52
Chapterfive:Summaryandprioritypolicyactions 58
References 62
Annexes 66
Annex1.AdditionalInformationonMeasurementsandScores 67
Enumerationarealevelfinancialknowledgescore 67
Annex2.AdditionalDescriptiveStatistics 68
Annex3.AdditionalRegressionResults 71
Annex4.AdditionalFigures 80
iii
ListofFigures
FigureO.1Accountownershipgrew,butlagscomparedtoregionalandglobalcomparators,
2011-2023 xi
FigureO.2Educationcorrelateswithowninganaccount,overtime xii
FigureO.3Thepoorinruralareasremainsbehind xii
FigureO.4Thepersistenceofgapsofaccountownershipdiffersbygenderandagegroup xiii
FigureO.5Theshareofadultssavingformallyincreased,overtime xiv
FigureO.6Formalborrowingisdecreasingovertimeregardlessofplaceofresidence xiv
FigureO.7Movementintobankedstatusfrom2019to2022 xv
FigureO.8Movementfromsavinginformallyintosavingformallybetween2019and2022 xv
FigureO.9Accountownershiptrajectoriesandindividualcharacteristics xvi
FigureO.10Accountownershiptrajectoriesandfinancialknowledge xvi
FigureO.11Banksarethemainfinancialaccesspointsfornewentrants xvii
FigureO.12Paymentsarethroughcash,2022 xvii
FigureO.13GendergaponaccountownershipinRural-Urbancontext,overtime xviii
FigureO.14Whatdrivesthegendergap?Socioeconomicstatusin2022 xviii
Figure1Accountownershipgrew,butrankslowestcomparedtoneighboringcountries,
2011-2023 15
Figure2aAccountownershipatindividualandhouseholdlevel,overtime 16
Figure2bAccountownershipbyplaceofresidence,overtime 16
Figure3aRural-Urbangapinaccountownership,bywealth,overtime 17
Figure3bAccountownershipbygender,overtime 17
Figure4aAccountownershipbyage,overtime 18
Figure4bAccountownershipbyeducation,overtime 18
Figure5aSavingatformalinstitutionsbyplaceofresidence,overtime 19
Figure5bGendergapinsavingatformalinstitutions,overtime 19
Figure5cSavingfrequency,overtime 19
Figure6aHouseholdaccesstocreditbyplaceofresidenceandwealth,overtime 20
Figure6bSourceofloanbyplaceofresidenceandwealth,overtime 20
Figure7aEvolutionofindexoffinancialinclusion(IFI),overtime 22
Figure7bEvolutionofleveloffinancialinclusion,overtime 22
Figure7cDistributionoffinancialinclusionindex,overtime 22
Figure7dDistributionoffinancialinclusionindexatworedalevel,overtime 22
Figure7eDistributionoffinancialinclusionindexinruralareas,overtime 23
Figure7fDistributionoffinancialinclusionindexinurbanareas,overtime 23
Figure7gEvolutionoffinancialinclusionacrossregions,overtime 23
Figure8aCorrelatesofaccountownershipin2019and2022 28
iv
Figure8bCorrelatesofaccountownershipbyplaceofresidence,2019and2022 29
Figure9aEducationeffectofaccountownershipbygenderin2019 30
Figure9bEducationeffectofaccountownershipbygenderin2022 30
Figure10aMobilephoneownershipeffectonaccountownershipbygenderin2019 31
Figure10bMobilephoneownershipeffectonaccountownershipbygenderin2022 31
Figure11aProximitytofinancialinstitutionandaccountownershipbygenderin2019 32
Figure11bDistancetonearestfinancialinstitution(Median) 32
Figure12aAccountownershiptrajectoriesandindividualcharacteristics 36
Figure12bAccountownershiptrajectoriesandfinancialknowledge 36
Figure12cAccountownershiptrajectoriesbyregion 37
Figure13aAgeandsexareassociateswithenteringthefinancialsystem 38
Figure13bEducationmatterstoescapefrombeingunbanked 38
Figure14Mobileownershipplaysagreatroletoacceleratefinancialinclusion 38
Figure15aFinancialknowledgefacilitatesthemovetowardsfinancialinclusion 39
Figure15bFinancialknowledgegapbetweenurbanandruralareasin2019 39
Figure16Proximitytoformalfinancialinstitutionsmatterstoescapeunbanked 40
Figure17Newentrantshavealow-levelfinancialinclusion 41
Figure18aBanksarethemaingetwaytothefinancialsystem 42
Figure18bSavingisacommonlyusedproductbynewentrants 42
Figure19aHouseholdsandindividualsreceivepaymentsthroughcash,2022 43
Figure19bAccountholdershardlyusedigitalmechanismstomakepayments,2022 43
Figure20Gendergapinfinancialinclusionlevelincreased,overtime 48
Figure21GendergaponaccountownershipinRural-Urbancontext,overtime 49
Figure22Gendergapinaccountownershipregioncontext,overtime 49
Figure23aLackseducation,bygender,overtime 50
Figure23bEmployedadultbygender,overtime 50
Figure23cMobileuse,bygender,overtime 50
Figure24aFinancialknowledgedistribution,bygender,2019 51
Figure24bFinancialknowledgedistribution,bygender,2022 51
Figure25aCounterfactualdensityestimation,2019 57
Figure25bCounterfactualdensityestimation,2022 57
FigureA.1Accountownership,bywealth,overtime 80
FigureA.2Useoffinancialservicesbyaccountholders,overtime 80
FigureA.3Mobilephonepenetrationbygender,location,overtime 80
FigureA.4Usageoffinancialinstitutionsovertime 80
FigureA.5Usageoffinancialinclusionbyplaceofresidence,overtime 81
FigureA.6Ageandgendereffectonaccountownershipin2019 81
FigureA.7Ageandgendereffectonaccountownershipin2022 81
v
ListofTables
TableO.1Decompositionofthegendergapsinaccountownership xx
Table1Profileofindividualrespondents,overtime 27
Table2Accountownershiptransitionmatrix 34
Table3Fairliedecompositionofthegendergapsinaccountownership 56
Table4Oaxaca-Blinderdecompositionofthegendergapsinfinancialinclusionindex 56
TableA.1Accountownershipbyregion,gender,placeofresidence,2019and2022 68
TableA.2Accountowningindividualsandfinancialinstitutionsbyregion,genderand
placeofresidence,2022 69
TableA.3Individualandhouseholdsavingbehaviorbyregion,gender,placeofresidence,
2019and2022 69
TableA.4Accesstoloanandsourceofloanbyregion,placeofresidenceandwealth,
2019and2022 70
TableA.5Estimatesforprobitmodelonaccountownership 71
TableA.6Estimatesforprobitmodelonaccountownershipforurban-dominatedregions
andotherregions 72
TableA.7Estimatesfororderedlogitmodelonleveloffinancialinclusion 73
TableA.8Linearregressionestimatedresultsonaz-scoreoffinancialinclusionindex 75
TableA.9Estimatesforlogitregressiononmovingoutoffinancialexclusion 76
TableA.10Estimatesfordecompositionanalysisongendergapsinaccount
ownership,2019 77
TableA.11Estimatesfordecompositionanalysisongendergapsinaccount
ownership,2022 78
TableA.12EstimatesforOaxaca-Blinderdecompositionanalysisongendergapsinfinancial
inclusion,overtime 79
ListofBoxes
Box1TheNationalFinancialInclusionStrategy 4
Box2DefinitionsandMeasuresofvariables 12
Box3Estimatedmodelstoexaminethecorrelatesoffinancialinclusion 26
Box4Robustnesscheck 32
Box5Transitionmatrix,financialknowledgeindex,andmodelestimation 34
Box6Comparisonbetweenthosewhoremainedunbankedandthoseabletoenterthe
financialsystem 36
Box7Decompositionanalysiscombiningwith2SLSregressionmethod 53
vi
Abbreviations
ESPS
EthiopianSocioeconomicPanelSurrey
ESS
EthiopianStatisticalService
HGERA
Home-GrownEconomicReformAgenda
IFI
IndexofFinancialInclusion
LFI
LevelofFinancialInclusion
LFMS
LaborForceandMigrationSurvey
LSMS-ISA
LivingStandardsMeasurementStudy–IntegratedSurveysonAgriculture
MFIs
MicrofinanceIntuitions
NBE
NationalBankofEthiopia
NFIS
NationalFinancialInclusionStrategy
POS
PointofSale
PSNP
ProductiveSafetyNetProgram
SACCOs
SavingandCreditCooperatives
SDG
SustainableDevelopmentGoal
Acknowledgements
ThereportwaspreparedbyManexBuleYonis(Economist),AlemayehuA.Ambel(SeniorEconomist),FrancescoDiSalvo(SeniorFinancialSectorSpecialist)andMarlonRolstonRawlins(SeniorFinancialSectorSpecialist).Theteamalsobenefitedfromfeedbackfrompeerreviewers:OyaPinarArdicAlper(SeniorFinancialSectorSpecialist),HeatherG.Moylan(SeniorEconomist)andTewodrosTassewKebede(FinancialSectorSpecialist).
ThisreportleveragesthedatafromtheEthiopiaSocioeconomicPanelSurvey(ESPS),whichisbeingimplementedbytheEthiopianStatisticalServicesince2011/12,withtechnicalsupportfromtheWorldBankLivingStandardsMeasurementStudy(LSMS)program.GenerousfinancialsupporttothesurveywasreceivedfromtheBillandMelindaGatesFoundation.
vii
Image:?i_am_zews/S
Overview
Ethiopia’sHome-GrownEconomicReformAgenda(HGERA)emphasizesfinancialinclusionasoneofthekeyenablingconditionstofosterthecountry’sinclusivegrowthandeconomicdevelopment.TheNationalFinancialInclusionStrategy(NFIS-II)laidthegroundworkforsignificantregulatoryandfinancialinfrastructureimprovements,aimingforgreaterfinancialinclusion(NBE,2021).Thestrategyemphasizesleveragingnewopportunitiesandenablersemerginginthecountry’ssocial,economic,andpoliticallandscape,suchastherapidgrowthofmobilephoneusageandtheincreasingavailabilityofdigitalfinancialservices,toscaleaccountownership.Italsofocusesondeepeningfinancialinclusionbymakingcredit,savings,andinsuranceaccessibleforthosealreadyinthefinancialsystem,aswellasfornewentrants.Itemphasizesexpandinggenderandrural-poortailoredfinancialservicesandproductsasanintegralelementoftheexpansionstrategy.
Thisfinancialinclusionstudyseekstoinformhowthecountrycanexpeditenationwideintegrationintotheformalfinancialsystemtobenefitfrompovertyreduction,equality,andotherrelevantreformsundertheHGERA.Financialinclusion,anextensiveconcept,referstoaccesstoanduseofaffordablefinancialproductsandservicesandparticipationinthefinancialmarket.Accountownershipisnotjustastep,butacrucialgatewaytobroaderfinancialinclusion.Gainingdevelopmentoutcomesrequiressimultaneouseffortstowardspromotingaccesstoafinancialaccountandrealizingthebenefitfromitsservices,suchassavings,credits,andinsurance(Demirgü?-Kuntetal.,2017;Demirgü?-Kuntetal.,2022).Also,goingbeyondgender-neutraltogender-intentionalfinancialservicesandproductsisakeypillarofwomen’sempowerment(Hendriks,2019;Fieldetal.,2021;Arshad,2023).Thus,theinclusionofdiversepopulationgroupsinthefinancialsystempromotesgenderequality,catalyzesinclusiveandresilientgrowth,andenhancessocialwell-being,thusunderliningthebroaderimpactoffinancialinclusion.
ix
ThedynamicsoffinancialinclusioninEthiopia
Toidentifypolicyoptionsforgreaterfinancialinclusionofindividuals,thereportimplementsananalyticalframeworkwiththreefeatures.First,thestatusanddynamicsoffinancialinclusionofindividuals,inthecontextofgenderandspatialdisparitiesinthesocioeconomiclandscape,isexaminedindetail.Thepurposeistobetterunderstandhowfastthefinancialinclusionrateevolvesacrossdifferentgroupsandgeographicalspheresandwhoremainsbehindovertime.Second,emphasisisplacedonidentifyingandunderstandingthefactorsthatexplainthedynamicsoffinancialinclusion,howthesefactorshaveevolvedovertime,howthenewentrantshaveperformedinthefinancialsystem,andthenatureofthechannelsthroughwhichthenewentrantsaccessthefinancialsystem.Explainingthefactorsholdingindividualsbackfromenteringandbenefitingfromthefinancialsystemfromadynamicperspectiveprovidesevidence-basedpathwaystogreaterfinancialinclusion.Third,agendergapisestimated,andeffortsaredirectedtoexplorewhatexplainsthegendergapbyzoominginonhowhumancapitalendowment,resources,andeconomicopportunitydefinethegaps.
Disaggregatedstatusanddynamicsupdatesandadeepunderstandingofthefactorsthatfosterfinancialinclusionandnarrowthegendergapareessentialforpolicymakersandpractitionerstogaugetheireffortstowardsdisadvantageousgroups,addressingstructuralimpediments,andcapitalizingonnewopportunities.Thereportidentifiesthreebroadpolicyoptionstopromoteanddeepenfinancialinclusion,anchoringontheprecedinganalyticfarmwork:
?Diversifyingentrychannelsbyovercomingconstraintssuchasdistance,time,cost,quality,andproducttypehurdlesandexploitingopportunities;
?Expandingdigitaltechnologythatcanoffermoreopportunitiesforpreviouslyunbankedpeopletoaccessandusefinancialproductsandservices;
?Enhancingfinancialknowledgethroughfinancialeducationprogramsathigherschoolsandfinancialliteracytrainingatthecommunity-level.
x
Overview
Thedynamicsoffinancialinclusion
Overthelastsixyears,theshareofadults(age18andabove)whoownafinancialaccountgrewsubstantially.Accountownershipnearlydoubled,from23%in2016to41%in2022.However,comparedtoneighboringcountriesandtheaverageofSub-SaharanAfricancountries,Ethiopiarankslowestintermsoftheshareoftheadultpopulationincludedinthefinancialsystem(FigureO.1).In2022,Ethiopiawas14percentagepointsbelowthe2021averagerateoftheSub-SaharanAfricancountries.Onaverage,accountownershipincreasedby35%everythreeyears.Thegrowthrateishigherthanthatofregionalandglobalcomparatortrends;onaverage,financialinclusiongrewonlyby27%inSub-SaharanAfricancountriesandby14%indevelopingcountriesoverthelastsevenyears.
FIGUREO.1
Accountownershipgrew,butlagscomparedtoregionalandglobalcomparators,2011-2023
PROPORTIONOFINDIVIDUAL(%)
100
90
80
70
60
50
40
30
20
10
0
DEVELOPINGCOUNTRIESSUB-SAHARANAFRICAETHIOPIA
2014
2011
2017
2016
2019
2022
2021
Source:Authors’estimatesfromESPSandFindex.ThecomparatorcountriesandregionalandglobalratesarederivedfromtheFindexdataset.TheEthiopianaccountownershiprateisestimatedusingtheESPSdata,astheentirenarrationofthereportisbasedonthisdata.BasedontheFindexdata,in2022,accountownershiprateis46%inEthiopia.
xi
ThedynamicsoffinancialinclusioninEthiopia
Accountownershipremainslowamongwomen,lesseducatedadults,andtheruralpoor.In2022,almostmorethanhalfofthemanadultpopulationownedafinancialaccount,whileonly30%ofwomenadultshaveanaccount.Educationdrivesaccountownership;in2022,94%ofadultsabovesecondaryeducationlevelownanaccount,whileonly25%ofadultswithnoeducationhaveaccesstofinance(FigureO.2).Similarly,theincidenceofaccountownershipincreasesalongthewealthdistributionovertheyears.However,theevolutionoffinancialinclusionamongtheruralpoor(thebottom40%)isweakerthanthatofothergroups,astheshareofthesehouseholdsinthefinancialsystemremainslowbetween2019and2022(FigureO.3).Thisimpliesthatthesystemleavesthemostdisadvantagedgroupsbehind.
FIGUREO.2
Educationcorrelateswithowninganaccount,overtime
100
PROPORTIONOF
INDIVIDUALS(%)
90
80
70
60
50
40
30
20
10
0
201620192022
Primary
Secondary
Abovesecondary
Noeducation
Source:Authors’estimatesfromESPS.
FIGUREO.3
Thepoorinruralareasremainsbehind
PROPORTIONOF
INDIVIDUAL(%)
100
90
80
70
60
50
40
30
20
10
0
Middle
RURAL
Middle
RicherRichest
PoorestPoorer
RicherRichestPoorestPoorer
URBAN
2019
2022
Source:Authors’estimatesfromESPS.
xii
Overview
Despitetheprogressinfinancialinclusion,thegendergappersistedandeven
doubledbetween2016and2022.Itgrewfrom10percentagepointsto21percentagepoints,andthegappersistedacrossallagegroups.Itincreasedacrosseveryagecategorybetween2016and2022;mainlyalmostdoubledamongyoungmen,thosebetween18and24,andamongolderwomen,those56andolder(FigureO.4).Regardlessofthepositiveevolutionacrossallagegroups,however,theagegapbetweentheyounger(18-24)andtheolder(25-55)adults,remainshighamongmen.Forexample,itwas22percentagepointsin2016and20percentagepointsin2022,whileitremains6and5percentagepoints,respectively,amongwomenoverthesameperiod.
FIGUREO.4
Thepersistenceofgapsofaccountownershipdiffersbygenderandagegroup
PROPORTIONOFINDIVIDUALS(%)
100
90
80
70
60
50
40
30
20
10
0
Ages[18,24]
Ages[18,24]
Ages[25,55]FEMALE
Ages(+55)
Ages(+55)
Ages[25,55]MALE
2019
2016
2022
Source:Authors’estimatesfromESPSandFindex.
xiii
ThedynamicsoffinancialinclusioninEthiopia
Ariseinsavingsatformalinstitutionsandlackofprogressinborrowingare
trendsthatsimultaneouslyoccurredovertime.SavingsatformalinstitutionsinEthiopiagrewfasterthanregionalandglobalcomparatoraverages.InEthiopia,itincreasedfrom18%in2016to24%in2022,whileitremains,onaverage,23%indevelopingcountriesand16%inSub-SaharanAfricanregions(FigureO.5).Incontrast,formalborrowingremainslimitedinthecountry,anditisgettingworseovertime.In2022,onlyabout3%ofadultsreceivedloansfromformalfinancialinstitutions(FigureO.6).
FIGUREO.5
Theshareofadultssavingformallyincreased,overtime
25
PROPORTIONOF
INDIVIDUALS(%)
20
15
10
201420162017201920212022
Ethiopia
Developing
Sub-SaharanAfrica
Source:Authors’estimatesfromESPSandGlobalFindex.
FIGUREO.6
Formalborrowingisdecreasingovertimeregardlessofplaceofresidence
PROPORTIONOF
INDIVIDUALS(%)
5
4,5
4
3,5
3
2,5
2
1,5
1
0,5
0
201620192022
Rural
Urban
Country
Source:Authors’estimatesfromESPS.Weassume
thathouseholdmembersmanagedtheloansarethebeneficiariesoftheloansobtainedbythehousehold.
Progressinfinancialinclusionisunderway,andanimprovementinthemultidimensionalnatureoffinancialinclusionalsomanifeststhis.Acomprehensivemeasureoffinancialinclusionrevealsthattheprogressofincludingmoreadultsintothefinancialsystemcanbedirectlyattributedtopositiveevolutionsacrossall
Woredas,particularlyamongpeopleinruralareaswhohavesuccessfullymovedintothe
financialsystembetween2016and2022.Notably,thedeepeningoffinancialinclusionisup-and-coming,astheshareofadultswhoaccessfinancialservicesandproductsbeyondowningaccountsincreasedfrom20%in2016to29%in2022.
xiv
Overview
Transitioningfrom
beingunbankedtobanked
Understandingthenatureofmovingoutoffinancialexclusionandthepossiblechannelsthatcanledthepreviouslyunbankedpopulationtoenterthefinancialsystemisnecessarytothemonitoringofexistingpoliciesandstrategiesandredefiningthembasedonpresentopportunities.Between2019and2022,about20%oftheunbankedpopulationenteredthefinancialsystem,24%inurbanareas,and19%inruralareas(FigureO.7).Itisasignificantachievement,thoughtwo-thirdsoftheruralpopulationremainedunbanked.FigureO.8alsoshowspositivedynamicsinsavingatformalfinancialinstitutionsamongadults,whichalsoshedslightontheprogressoffinancialinclusionovertheyears.About24%ofurbanand13%ofruraladultsstartedsavingformallybetween2019and2022.Despitetheprogress,eightoutoftenruraladultsmaintainedinformalsavings,whileonlyabouthalfoftheurbanadultsdidthesame.
FIGUREO.7
Movementintobankedstatusfrom2019to2022
15
PROPORTIONOF
INDIVIDUALS(%)
19
56
24
67
20
URBAN
RURAL
UB
BB
UU
Source:Authors’estimatesfromESPS.
UUreferstothosewhoremainedunbanked,UBreferstothosewhotransitionedtobanked,andBBreferstothosewhoremainedbanked.
FIGUREO.8
Movementfromsavinginformallyintosavingformallybetween2019and2022
7
13
28
PROPORTIONOF
INDIVIDUALS(%)
24
80
48
RURAL
URBAN
IS-IS
IS-FSFS-FS
Source:Authors’estimatesfromESPS.
IS-ISreferstothosewhokeptsavinginformally,
IS-FSreferstothosewhotransitionedtoformalsavings,andFS-FSreferstothosewhoremainedsavingformally.
xv
ThedynamicsoffinancialinclusioninEthiopia
Accesstodigitaltechnology,financialknowledge,andothersocioeconomicanddemographicfactorsaretheprimarydriversofthemoveupfrombeingunbanked.Priortothetransition,thosewhoenteredthefinancialsystemwerebetteroffintheireducationlevel,useofmobilephones,andleveloffinancialknowledgecomparedtothosewhoremainedunbanked(FigureO.9andO.10).Accordingtoestimatesinchapterthree,theprobabilityofenteringthefinancialsystemincreasesbyalmost50%forthosewhowereunbankedandhadhigherfinancialawarenessthanforthosewithnopriorawareness.Similarly,previouslyunbankedwomenwhohaveamobilephonehavea50%higherchanceofenteringthefinancialsystem;andthisrateis40%formen.Notably,thestudyfindsthattheruralpopulationthatremainsunbankedalsohadlowlevelsoffinancialawarenessandlimitedaccesstomobilephones.
FIGUREO.9
Accountownershiptrajectoriesandindividualcharacteristics
PROPORTIONOF
INDIVIDUALS(%)
75
69
66
48
45
38
38
24
24
19
14
14
UBBB
UU
FemaleMobile
NoeducationAge[18-24]
Source:Authors’estimatesfromESPS.
UUreferstothosewhoremainedunbanked,UBreferstothosewhotransitionedtobanked,andBBreferstothosewhoremainedbanked.
FIGUREO.10
Accountownershiptrajectoriesandfinancialknowledge
2
DENSITY
1,5
1
0,5
0
00,51
FINANCIALKNOWLEDGEINDEX
UB
BB
UU
Source:Authors’estimatesfromESPS.
UUreferstothosewhoremainedunbanked,UBreferstothosewhotransitionedtobanked,andBBreferstothosewhoremainedbanked.
Thechannelsthroughwhichnewentrantsaccessthefinancialsystemareli
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