離船天津海運(yùn)職業(yè)李肖楠97課件

離船Disembarkation天津海運(yùn)職業(yè)學(xué)院李肖楠TianjinMaritimeCollegeLiXiaonan我的護(hù)照去哪領(lǐng)取？WherecanIcollectmypassportback?我的賬單怎么結(jié)算？HowcanIsettlethebill?我的行李如何托運(yùn)？Howtocheckinmyluggage?DisembarkationProcedureMattersNeedingAttention

目錄Content0102離船步驟離船注意事項(xiàng)HowtoDealwithFAQduringDisembarkation03離船中常見(jiàn)問(wèn)題處理離船步驟DisembarkationProcedure1離船說(shuō)明會(huì)DisembarkationTalk領(lǐng)取護(hù)照和托運(yùn)行李CollectthePassportandCheckintheLuggage1.1游客根據(jù)要求按指定時(shí)間和地點(diǎn)領(lǐng)取護(hù)照Guestsarerequiredtocollecttheirpassportsatthedesignatedtimeandplace01領(lǐng)取護(hù)照CollectthePassport領(lǐng)取護(hù)照和托運(yùn)行李CollectthePassportandCheckintheLuggage1.1在船方要求的時(shí)間內(nèi)打包好行李貼上行李牌，放置于艙房門(mén)口Guestsshouldpackuptheirluggage,attachluggagetagstothemandleavethemoutsidetheirstateroomwithinthetimerequired02托運(yùn)行李CheckintheLuggage辦理結(jié)賬SettletheBill1.2GueststhatsetupaSeaPassaccountwithacreditcardshouldverifythestatement.Ifallpurchasesarecorrecttheywillautomaticallybebilledtothecreditcard.Guestscangetofftheshipdirectly.Guestsonacashaccountshouldsettlethebillwithinrequiredtime信用卡用戶核對(duì)賬單無(wú)誤后無(wú)需結(jié)賬現(xiàn)金用戶在船方規(guī)定的時(shí)間內(nèi)辦理結(jié)賬刷卡下船PresenttheSeapassCardandLeavetheShip1.3GuestswillbecalledoverthePAsystemandleavetheshipaccordingtothedisembarkationschedule游客要根據(jù)離船集合時(shí)間表和船上廣播指引，按照規(guī)定時(shí)間分批刷卡下船辦理入境GoThroughImmigration1.4Guestsgothroughimmigrationwiththeirpassportandcustomsdeclarationform游客攜帶好護(hù)照、海關(guān)申報(bào)單至邊檢處辦理入境手續(xù)領(lǐng)取行李BaggageClaim1.5Guestswillproceedtothebaggageclaimareaaccordingtothecolorandzonenumberontheirluggagetags入境后，依據(jù)行李牌的顏色和標(biāo)記前往指定地點(diǎn)領(lǐng)取行李游客需按規(guī)定時(shí)間離船，行李運(yùn)送時(shí)間與游客離船時(shí)間相對(duì)應(yīng)提前或延遲離船都有可能導(dǎo)致找不到行李的狀況發(fā)生不要遺漏物品清空保險(xiǎn)箱，不要再上鎖填寫(xiě)航程調(diào)查問(wèn)卷LuggagewillnotbeavailableintheterminaluntilthespecificzonehasbeencalledDon’tleaveanythingbehindClearthesafetyboxwithoutlockingFillinthequestionnaire離船注意事項(xiàng)MattersNeedingAttention2離船中常見(jiàn)問(wèn)題處理HowtoDealwithFAQduringDisembarkation3特定房型游客或一定級(jí)別會(huì)員擁有優(yōu)先離船權(quán)其他游客若有需求可向郵輪提出申請(qǐng)Guestslivingincertainstateroomsorofcertainlevelsofmembershiphavetheprioritytoleavetheship.Otherscanapplytothecruiseshipiftheywant可以優(yōu)先下船嗎？CanIdisembarkearly?01離船中常見(jiàn)問(wèn)題處理HowtoDealwithFAQduringDisembarkation302游客需在離船前至少24小時(shí)提出申請(qǐng)Applicationshouldbemadeatleast24hoursbeforedisembarkation所有游客和行李必須在離船日清關(guān)Allpassengersandluggagemustbeclearedondisembarkationday需要收取一定費(fèi)用Extrachargeisneeded最遲不能超過(guò)郵輪關(guān)閘時(shí)間Nolaterthangateclosetime參加延遲下船的游客可重返郵輪，但不能攜帶行李Passengerswhodelayeddisembarkationcanreturntothecruise,butwithouttheirluggage可以延遲下船嗎？CanIdelaydisembarkation?離船中常見(jiàn)問(wèn)題處理HowtoDealwithFAQduringDisembarkation3郵輪前臺(tái)提供輪椅服務(wù)并會(huì)安排工作人員協(xié)助游客下船Wheelchairassistanceisprovidedforguests行動(dòng)不便的游客應(yīng)如何下船？Howdoguestswithdisabilitiesleavetheship?03離船中常見(jiàn)問(wèn)題處理HowtoDealwithFAQduringDisembarkation3無(wú)需交回可作為本次郵輪旅行的紀(jì)念品Yes,youcankeepitasasouvenir下船后，船卡是否需要交回？CanIkeeptheSeapasscardafterdisembarkation?04離船中常見(jiàn)問(wèn)題處理HowtoDealwithFAQduringDisembarkation3離船日當(dāng)天發(fā)現(xiàn)遺失物品聯(lián)系船方尋找Foundondisembarkationday:contactthecruiseshipforhelp物品遺失在郵輪上了怎么辦？WhatifIleftsomethingbehindontheship?05離船日之后發(fā)現(xiàn)遺失物品致電郵輪公司客服，由郵輪公司幫助處理Foundafterdisembarkation:callthecustomerserviceofthecruisecompanyforhelp檢驗(yàn)檢疫InspectionandQuarantine海關(guān)檢查CustomsInspection邊防檢查ImmigrationInspection安全檢查SecurityCheck按要求辦理入境，守好國(guó)家大門(mén)GoThroughImmigrationasRequired維護(hù)國(guó)家安全MaintainedNationalSecurity國(guó)家安全，人人有責(zé)Everyonehastheresponsibilitytomaintainnationalsecurity堅(jiān)持總體國(guó)家安全觀Pursueaholisticapproachtonationalsecurity離船步驟DisembarkationProcedure離船注意事項(xiàng)MattersNeedingAttention領(lǐng)取護(hù)照和托運(yùn)行李CollectthePassportandCheckintheLuggage離船中常見(jiàn)問(wèn)題處理HowtoDealwithFAQduringDisembarkation辦理結(jié)賬SettletheBill離船Disembarkatio