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CONSUMER&
BRANDBrandKPIs
for
toys
&
babyonlineshops:
Miniso
in
MexicoConsumer
Insights
reportDecember2024Discover
your
Brand
KPI
scores.
Benchmark
against
competitors
and
measureyour
brand’s
marketimpactIntroduction:
studydetailsThe
reportMethodologyThisreport
hasbeen
created
usingthe
datafromStatista’sConsumer
InsightsBrand
KPIs.Thereportprovides
you
with
key
consumer
insightsandbenchmarks
forabrand’sperformance
againsttheindustryoverall
and
theircompetitors.Design:OnlineSurveyDuration:
approx.
15
minutesLanguage:official
language(s)
ofeach
country
withAmerican
Englishoffered
asanalternativeRegions:Brazil,Germany,
India,
Mexico,
U.S.
and
UKNumberofrespondents:approx.
3750Ourdataallows
you
tomeasure
each
brand’spositioninthe
market
bycreating
aprofile
usingStatista’s5key
performance
indicators.
Which
are:
awareness,popularity,usage,loyalty,and
media
buzz.Sample:
Internet
users,
aged18
-64,
quotasset
ongender
and
ageThisreport
is
basedon
Miniso’s
performance
inthetoys&babyonlineshop
market.Fieldwork:March-April
2024Ifyou
would
liketofind
out
more
abouttheConsumerInsightsatStatista
or
theBrandProfiler,
please
clickthe
linkbelow.2Notes:Sources:
Statista
Consumer
Insights
Global,
asofDecember202481%
of
Miniso
users
display
loyalty
towards
the
brandIntroduction:
key
insightsWhodoesthebrandappeal
to?How
doesthebrandperform
inthemarket??Miniso’s
brandingresonates
more
withGen
Z?Minisogenerally
appealsto
women
more
thanmen?Minisorankssixthinawareness
withinthetoys&babyonlineshop
market?Thepopularity
ratingof
Minisois
56%?Minisoranksthirdinusage?Among
Minisoenthusiasts,37%
fallunderthehigh-income
category?Consumers
want
theirtoys&babyonlineshopbrandstohavereliability,
authenticity,and
honesty
/trustworthiness?Interms
of
loyalty,Miniso
isthirdinMexico?Minisohasascore
of
37%
formedia
buzz3Sources:
Statista
Consumer
Insights
Global,
asofDecember2024CHAPTER
01Brand
profileInthissection,
we
show
the
demographics
and
attitudesof
consumers
who
saytheylikethisbrandversus
the
share
ofindustryusers.
Thechapteraimsto
bringclarity
tocompanies
who
want
to
know
whotheirbrandingiscurrently
appealingtoand
what
theythinkaboutthe
industry.4Loyalty
is
the
highest
scoring
KPI
for
Miniso
at
81%Brand
profile:
snapshotBrand
performance
of
MinisoinMexico81%66%56%42%37%AwarenessPopularityUsageLoyaltyBuzz5Notes:Toys&baby
online
shops
‘a(chǎn)wareness’,‘popularity’,
‘usage’,‘loyalty’
and
‘buzz’
by
brand;
Multi
pick;
Base:
n=1,250,
all
respondents
(awareness),
n=821,
respondents
who
know
the
individual
brand
(popularity),
n=821,respondents
who
know
the
individual
brand
(usage),
n=346,
respondents
who
have
used
the
individual
brand
(loyalty),
n=821,
respondents
who
know
the
individual
brand
(buzz)Sources:
Statista
Consumer
Insights
Global,
asofDecember2024Miniso’s
branding
resonates
more
with
Gen
ZBrand
profile:
consumer
demographics
(1/3)Measuring
attitudesand
opinions
among
generationshelpsidentifyyourtarget
audience
foryournextcampaigns.Share
ofgenerations42%
42%39%Withthatinmind,when
looking
atthe
shareofconsumers
who
likeMiniso
bygeneration
versus
theshareof
industryusers
ingeneral,
we
cansee
thatMiniso
islikedby1%
of
Babyboomers
and
14%
of
GenXers,
whereas
thetotalshareof
industryusers
is3%and22%,
respectively.36%22%ForMillennials
andGen
Z,
42%
and
42%
feel
positivelytowards
Miniso,
versus
39%
and
36%.
Socurrently,
forMiniso,
Gen
Zconnects
most
with
theirbrandcompared
to
theoverall
industryuser.14%3%1%Gen
ZMillennialsGen
XBaby
BoomerBrand
enthusiastIndustryuser6Notes:“How
oldareyou?”;Single
Pick;“When
it
comestotoys
&baby
online
shops,
which
ofthe
following
brands
do
youlike?”;Multi
Pick;Base:
n=459,
Miniso
enthusiast,
n=1,092,
toys
&baby
online
shop
usersSources:
Statista
Consumer
Insights
Global,
asofDecember2024Miniso
generally
appeals
to
women
more
than
menBrand
profile:
consumer
demographics
(2/3)GenderTheGender
splitbetween
brandenthusiastsof
Miniso
shows
thatwomenaremore
likely
to
haveanaffinity
withthe
brandcompared
to
men.LGBTQIA+statusUnderstanding
and
respecting
thediverse
needsandidentitiesof6%10%consumers
is
becoming
more
and
moreimportant,notjustfrom
asensitivitypointof
view,
but
also
fromrecognizingpotential
businessopportunities
thatcome
withinclusivity
and
diversity.
Andcurrently,
Miniso
hasahigherproportion
of
LGBTQIA+
consumerswhen
compared
tothe
industryusers
ingeneral.62%
ofwomen
likeMiniso
compared
to38%
ofmen,
whereas
for
the
overallindustry,51%
of
women
usetoys&babyonlineshopscompared
to
49%
of
men.51%49%62%89%87%10%
ofMiniso
enthusiastsconsiderthemselves
to
bepartof
the
LGBTQIA+community
compared
to6%
amongindustryusers
overall.38%Brand
enthusiastFemaleIndustryuserMaleBrand
enthusiastIndustryuserNot
givenYesNo7Notes:“What
is
yourgender?”;Single
Pick;“Doyouconsider
yourself
partofthe
LGBTQ+community?”;
Single
Pick;
“When
it
comes
to
toys&baby
online
shops,
which
ofthe
following
brands
do
you
like?”;Multi
Pick;Base:
n=459,Miniso
enthusiast,
n=1,092,
toys
&baby
online
shop
usersSources:
Statista
Consumer
Insights
Global,
asofDecember2024Among
Miniso
enthusiasts,
37%
fall
under
the
high-income
categoryBrand
profile:
consumer
demographics
(3/3)HouseholdincomeThegraphillustratestheannualhousehold
income
distribution
amongenthusiastsof
thebrand
anduserswithin
the
industry.HouseholdtypeThechartshows
thehousehold
type,takinginto
account
factorssuchashousehold
size,
familystructure,
andthe
number
ofchildren.6%7%Single33%37%12%12%CoupleSingleparentNuclear37%
ofMiniso
enthusiastsarefrom
high-income
households.Miniso’s
brandisgenerally
enjoyedmore
byconsumers
who
arepartof
anextended
household,
29%
ofMinisoenthusiastshavethiscurrent
livingsituation.5%8%37%30%34%35%38%Multi-generational10%9%29%25%ExtendedOther25%4%4%Brand
enthusiastIndustryuserLowHighMediumBrand
enthusiastIndustryuser8Notes:Recode
based
on’’Monthly/annual
household
income
(local
currency)’’;Single
Pick;Typology
basedon
’’household
size’’,
’’household
constellation’’
and
’’children
under
the
ageof14
in
household’’;
Single
Pick;“When
it
comesto
toys&baby
online
shops,
which
ofthe
following
brands
do
youlike?”;Multi
Pick;Base:
n=459,
Miniso
enthusiast,
n=1,092,
toys
&baby
online
shop
usersSources:
Statista
Consumer
Insights
Global,
asofDecember2024Consumers
want
their
toys
&
baby
online
shop
brands
to
have
reliability,authenticity,
and
honesty
/
trustworthinessBrand
profile:
qualitiesQualitiesuserswant
from
toys
&babyonlineshopbrandsFortoys&baby
online
shops,the
topthree
qualitiesusers
want
from
abrandarereliability,
authenticity,andhonesty
/trustworthiness.Authenticity60%Thrill/ExcitementSustainabilityBoldnessCleverness40%20%0%Miniso
users
also
appreciatethese
keyattributes,indicating
Miniso
exudesthese
qualities.SocialresponsibilityCoolnessThequalitiesthatMinisoenthusiastsareleast
focused
onare
boldnessandhighvalue.ReliabilityExclusivityMiniso
shouldwork
onpromotingcleverness
toconvert
enthusiastsintoowners.InnovationInclusivenessFriendlinessHighvalueHonesty/trustworthinessIndustryuserBrandenthusiastBrandowner9Notes:“When
it
comesto
toys&baby
online
shops,
which
ofthese
aspects
are
mostimportant
to
you?”;Multi
Pick;“When
it
comesto
toys&baby
online
shops,
which
ofthe
following
brands
do
youlike?”;Multi
Pick;“When
itcomesto
toys
&baby
online
shops,
which
ofthe
following
brands
have
youused
in
the
past
12
months?”;
Multi
Pick;Base:n=346,
Miniso
users’,n=459,
Miniso
enthusiast,
n=1,092,
toys&baby
online
shop
usersSources:
Statista
Consumer
Insights
Global,
asofDecember2024Among
Miniso
fans,
37%
state
that
they
get
excited
about
toys
&
baby
onlineshopsBrand
profile:
attitudesWhat
doconsumersthink
oftoys
&babyonlineshopsin
general?46%43%37%32%26%26%25%24%23%22%14%13%Sustainability
is
Ivaluealow
priceimportant
to
me
over
highqualityIamwellinformedIrely
onbrandsIknow
and
trust
abouttoys&baby
topicsrelating
toIget
excitedIliketotalkaboutonlineshopstoys&babyonlineshopsBrand
enthusiastIndustryuser10
Notes:“Which
ofthese
statements
about
toys
&baby
online
shops
do
youagree
with?”;
Multi
Pick;“When
it
comesto
toys
&baby
online
shops,
which
ofthe
following
brands
do
youlike?”;Multi
Pick;Base:n=459,
Miniso
enthusiast,n=1,092,
toys&baby
online
shop
usersSources:
Statista
Consumer
Insights
Global,
asofDecember2024CHAPTER
02Brand
KPIs
&
benchmarkingInthischapter,youcansee
howabrandperforms
againsttheirmaincompetitors
inthe
marketplace.Thissection
allows
benchmarking
ofthekey
performance
indicatorsfrom
the
brandprofile
againsttheindustryasawhole
andotherindustryleaders.1181%
of
Miniso
users
display
loyalty
towards
the
brandBrand
KPIs
&benchmarking:
IndustrycomparisonBrand
performanceWhen
itcomes
to
toys&baby
online
shops,theaverage
awareness
of
abrandinMexico
is
62%.Awareness
ofMiniso,
however,
is
at66%.Awareness56%
ofMexican
toys&baby
online
shopusers
saythey
likeMiniso,
compared
toanindustryaveragebrandpopularityof
46%.42%
ofindustryusers
inMexico
saythey
useMiniso,with
the
average
usageofabrandat31%.BuzzPopularity81%
ofbrandusers
saytheywould
usethe
brandagain,compared
toanaverage
loyalty
score
of
74%.Miniso
hasbeen
noticed
more
inthemedia
comparedtootherbrands,with
a“Buzz”
score
of
37%
comparedto35%.Sooverall,
the
results
showtheir
performance
tobeabove
average
compared
to
theindustry.LoyaltyBrandUsageIndustryaverage12
Notes:Toys&baby
online
shops
‘a(chǎn)wareness’,‘popularity’,
‘usage’,‘loyalty’
and
‘buzz’
by
brand;
Multi
pick;
Base:
n=1,250,
all
respondents
(awareness),
n=821,
respondents
who
know
the
individual
brand
(popularity),
n=821,respondents
who
know
the
individual
brand
(usage),
n=346,
respondents
who
have
used
the
individual
brand
(loyalty),
n=821,
respondents
who
know
the
individual
brand
(buzz)Sources:
Statista
Consumer
Insights
Global,
asofDecember2024Miniso
ranks
sixth
in
awareness
within
the
toys
&
baby
online
shop
marketBrand
KPIs
&benchmarking:
awarenessSummaryAwarenessofMinisoRank#
BrandAwareness
%Driving
recognition
will
lead
to
growing
yourcustomerbaseand
measuring
brandawareness
isakeycomponent
toachieve
this.Withthisscore,
you
cangaugethe
current
market
presence
ofabrand,understandthebrand’svisibility,competitiveness,
andrecognition
among
theirtarget
audience.
Further
tothis,itisaperfect
way
toassess
yourcurrentmarketing
strategies.1AmazonLEGO97%95%92%74%69%66%64%58%51%41%234%3TEMU4JuguetilandiaJuguetronMiniso5Usingtheconcept
of
aided
brand
recognition,
showingrespondents
both
the
brand’slogo
andthe
writtenbrandname,we
asked:
“Doyou
know
thisbrand,
evenifonly
byname?”.666%7H-E-B
BabyDistrollerCarter's8Outofallrespondents,
66%
were
aware
of
Miniso.Thisranksthemsixthcompared
tootherbrandssurveyed
inthismarket.9AwarenessN/A10BabyCreysi13
Notes:“Doyouknow
this
brand,
evenif
only
by
name?”;Multi
Pick;
Base:
n=1,250,
all
respondents
(awareness)Sources:
Statista
Consumer
Insights
Global,
asofDecember2024The
popularity
rating
of
Miniso
is
56%Brand
KPIs
&benchmarking:
popularitySummaryPopularity
ofMinisoRank#
BrandPopularity%ThepopularityKPIisagreat
indicatorof
brandperception
among
current
andpotentialfuturecustomers.
Thesocial
proof
provided
byahigh
scorecansignifyhow
trustworthy
abrandisandinfluenceconsumer
engagement.
Brandswith
alarge
engagedfollowing
canoften
enjoy
higherlevels
of
advocacyandloyalty.1LEGO74%65%56%54%53%47%47%42%37%33%2AmazonMiniso34JuguetilandiaCarter'sJuguetronBabyCreysiTEMU44%Outofconsumers
who
knew
thebrand,
56%
saidtheyliked
Miniso.
Thisranksthemthirdcompared
to
otherbrandssurveyed
inthismarket.556%6789DistrollerInfantiPopularityN/A1014
Notes:“When
it
comesto
toys&baby
online
shops,
which
ofthe
following
brands
do
youlike?”;Multi
Pick;Base:n=821,
respondentswho
know
the
individual
brand
(popularity)Sources:
Statista
Consumer
Insights
Global,
asofDecember2024Miniso
ranks
third
in
usageBrand
KPIs
&benchmarking:
usageSummaryUsage
ofMinisoRank#
BrandUsage
%55%Afterpopularity,we
want
tocover
thevalueactiongapsotounderstandifthe
brandwas
alsobeing
used,weasked
each
respondent:
“When
itcomes
to
toys&babyonlineshops,which
of
the
following
brandshaveyou
used
inthepast12
months?”.1AmazonLEGO252%3Miniso42%Outofconsumers
who
knew
thebrand,
42%
saidtheyused
Miniso.
Thisranksthemthirdcompared
to
otherbrandssurveyed
inthismarket.42%4TEMU39%5Carter'sBabyCreysiJuguetilandiaJuguetronInfanti35%58%632%730%826%920%UsageN/A10Distroller19%15
Notes:“When
it
comesto
toys&baby
online
shops,
which
ofthe
following
brands
have
youused
in
the
past
12
months?”;
Multi
Pick;
Base:n=821,
respondents
who
know
the
individual
brandSources:
Statista
Consumer
Insights
Global,
asofDecember2024In
terms
of
loyalty,
Miniso
is
third
in
MexicoBrand
KPIs
&benchmarking:
loyaltySummaryLoyalty
ofMiniso’sconsumersRank#
BrandLoyalty
%88%Afterascertaining
the
usageof
abrandinthe
last12months,the
next
most
important
indicatorisbrandloyalty.
Thisscore
allows
ustoestablish
whether
abrandisperforming
well
inregard
to
customerretention.
Measuring
brandloyalty
establishes
aclearfeedback
loop
with
customers,
providing
valuableinsightsinto
customer
satisfaction
and
preferences.
Itisalso
apowerful
predictor
to
help
guide
marketingstrategies
andforecast
futuresalesandrevenue
moreaccurately.1AmazonLEGO19%284%3Miniso81%4TEMU80%5BabyCreysiCarter'sJuguetilandiaJuguetronPatPat77%676%Tomeasure
the
loyalty
of
theseconsumers
we
askeach
respondent:
“When
itcomes
to
toys&babyonlineshops,which
of
the
following
brandsareyoulikely
to
useagaininthe
future?”.773%872%81%971%Outofrespondents
whohaveused
Miniso,
81%
saidthey
would
usethebrand
again.LoyaltyN/A10Distroller70%16
Notes:“When
it
comesto
toys&baby
online
shops,
which
ofthe
following
brands
are
youlikely
to
use
againin
the
future?”;MultiPick;Base:n=346,
respondents
who
have
used
the
individual
brand
(loyalty)Sources:
Statista
Consumer
Insights
Global,
asofDecember2024Miniso
has
a
score
of
37%
for
media
buzzBrand
KPIs
&benchmarking:
buzzSummaryBuzzofMinisoRank#
BrandBuzz%73%Isthebrand
hot
or
not?Isitcausingastirinthemediaandonline,tofind
thisoutwe
asked
each
respondent:“Whichof
the
following
brandshaveyounoticed
inthemedia,on
social
media,or
inadvertising
inthepast3months?”.1AmazonLEGO262%3TEMU57%37%Outofconsumers
who
knew
thebrand,
37%
saidtheyhadheardaboutMiniso
inthe
media.
Thisranksthemfourthcompared
to
other
brandssurveyed
inthismarket.4Miniso37%5JuguetilandiaCarter'sJuguetronBabyCreysiDistrollerPatPat35%630%63%729%826%924%BuzzN/A1022%17
Notes:“Which
ofthe
following
brands
have
younoticed
in
the
media,
onsocial
media,
orin
advertising
in
the
past3months?”;
Multi
Pick;
Base:
n=821,
respondents
who
know
the
individual
brand
(Buzz)Sources:
Statista
Consumer
Insights
Global,
asofDecember2024STATISTACONSUMER
INSIGHTSUnderstand
what
drivesconsumersGainabetterunderstandingofconsumers,brands,andmarkets.Withthe
Statista
Consumer
Insights,
youget
access
tostreamlinedmarketresearchtoolsandallresultsofthe
exclusiveStatista
surveys.
Leverage
consumerinsightstomakedata-drivendecisions
andunlocknewgrowthopportunities.?
Identify
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