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CONSUMER&
BRANDBrandKPIs
for
iced
tea:
Straight
upTe
a
in
the
United
StatesConsumer
Insights
reportOctober2024Discover
your
Brand
KPI
scores.
Benchmark
against
competitors
and
measureyour
brand’s
marketimpactIntroduction:
studydetailsThe
reportMethodologyThisreport
hasbeen
created
usingthe
datafromStatista’sConsumer
InsightsBrand
KPIs.Thereportprovides
you
with
key
consumer
insightsandbenchmarks
forabrand’sperformance
againsttheindustryoverall
and
theircompetitors.Design:OnlineSurveyDuration:
approx.
15
minutesLanguage:official
language(s)
ofeach
country
withAmerican
Englishoffered
asanalternativeRegions:Brazil,Germany,
India,
Mexico,
U.S.
and
UKNumberofrespondents:approx.
5000Ourdataallows
you
tomeasure
each
brand’spositioninthe
market
bycreating
aprofile
usingStatista’s5key
performance
indicators.
Which
are:
awareness,popularity,consumption,loyalty,andmedia
buzz.Sample:
Internet
users,
aged18
-64,
quotasset
ongender
and
ageThisreport
is
basedon
Straightup
Tea’s
performanceinthe
iced
tea
market.Fieldwork:April-May
2024Ifyou
would
liketofind
out
more
abouttheConsumerInsightsatStatista
or
theBrandProfiler,
please
clickthe
linkbelow.2Notes:Forthis
report
“Usage”indicates
the
specific
“Consumption”Sources:
Statista
Consumer
Insights
Global,
asofOctober
202464%
of
Straight
up
Tea
consumers
display
loyalty
towards
the
brandIntroduction:
key
insightsWhodoesthebrandappeal
to?How
doesthebrandperform
inthemarket??Straight
upTea’s
branding
resonates
more
with?Straight
upTea
ranksoutside
the
Top
10
inMillennialsawareness
withintheiced
tea
market?Straight
upTea
generally
appealstomen
more
than?Thepopularity
ratingof
Straight
upTea
is23%women?Straight
upTea
ranksoutside
the
Top
10
in?Among
Straight
upTea
enthusiasts,37%
fallunderconsumptionthe
high-income
category?Interms
of
loyalty,Straightup
Tea
is
outsidethe
Top?Consumers
want
theiriced
tea
brandsto
have10
inthe
UnitedStatesauthenticity,highvalue,and
honesty
/trustworthiness?Straight
upTea
hasascore
of16%
formedia
buzz3Sources:
Statista
Consumer
Insights
Global,
asofOctober
2024CHAPTER
01Brand
profileInthissection,
we
show
the
demographics
and
attitudesof
consumers
who
saytheylikethisbrandversus
the
share
ofindustryusers.
Thechapteraimsto
bringclarity
tocompanies
who
want
to
know
whotheirbrandingiscurrently
appealingtoand
what
theythinkaboutthe
industry.4Loyalty
is
the
highest
scoring
KPI
for
Straight
up
Tea
at
64%Brand
profile:
snapshotBrand
performance
of
Straight
up
TeaintheUnitedStates64%27%23%18%16%AwarenessPopularityUsageLoyaltyBuzz5Notes:Iced
tea‘a(chǎn)wareness’,‘popularity’,
‘consumption’,
‘loyalty’
and
‘buzz’
by
brand;
Multi
pick;
Base:n=1,249,
all
respondents(awareness),
n=331,
respondents
who
know
the
individual
brand
(popularity),
n=331,
respondents
whoknow
the
individual
brand(consumption),
n=59,
respondents
who
have
consumed
the
individual
brand
(loyalty),
n=331,
respondents
who
know
the
individual
brand
(buzz)Sources:
Statista
Consumer
Insights
Global,
asofOctober
2024Straight
up
Te
a’s
branding
resonates
more
with
MillennialsBrand
profile:
consumer
demographics
(1/3)Measuring
attitudesand
opinions
among
generationshelpsidentifyyourtarget
audience
foryournextcampaigns.Share
ofgenerations47%Withthatinmind,when
looking
atthe
shareofconsumers
who
likeStraightup
Tea
bygenerationversus
the
share
ofindustryusers
ingeneral,
we
cansee
thatStraightupTea
islikedby4%
ofBaby
boomersand18%
of
Gen
Xers,
whereas
thetotalshare
ofindustryusers
is10%
and
28%,
respectively.36%30%28%26%18%ForMillennials
andGen
Z,
47%
and
30%
feel
positivelytowards
Straightup
Tea,
versus
36%
and26%.
Socurrently,
forStraightup
Tea,
Millennials
connect
mostwith
theirbrandcompared
tothe
overall
industryuser.10%4%Gen
ZMillennialsGen
XBaby
BoomerBrand
enthusiastIndustryuser6Notes:“How
oldareyou?”;Single
Pick;“When
it
comestoiced
tea,which
ofthe
following
brands
do
you
like?”;Multi
Pick;Base:
n=76,
Straightup
Teaenthusiast,
n=1,072,
iced
teaconsumersSources:
Statista
Consumer
Insights
Global,
asofOctober
2024Straight
up
Tea
generally
appeals
to
men
more
than
womenBrand
profile:
consumer
demographics
(2/3)GenderTheGender
splitbetween
brandenthusiastsof
Straightup
Tea
showsthatwomen
are
less
likely
tohaveanaffinity
with
thebrand
compared
tomen.LGBTQIA+statusUnderstanding
and
respecting
thediverse
needsandidentitiesof12%11%87%consumers
is
becoming
more
and
moreimportant,notjustfrom
asensitivitypointof
view,
but
also
fromrecognizingpotential
businessopportunities
thatcome
withinclusivity
and
diversity.
Andcurrently,
Straightup
Tea
hasasimilarproportion
of
LGBTQIA+
consumerswhen
compared
tothe
industryusers
ingeneral.39%61%49%51%61%
ofmen
likeStraightup
Teacompared
to
39%
of
women,
whereasfortheoverall
industry,51%
of
menconsume
iced
tea
compared
to
49%
ofwomen.84%12%
ofStraightupTea
enthusiastsconsider
themselves
tobe
partof
theLGBTQIA+
community
compared
to11%among
industryusers
overall.Brand
enthusiastFemaleIndustryuserMaleBrand
enthusiastIndustryuserNot
givenYesNo7Notes:“What
is
yourgender?”;Single
Pick;“Doyouconsider
yourself
partofthe
LGBTQ+community?”;
Single
Pick;
“When
it
comes
to
iced
tea,which
ofthe
following
brands
do
youlike?”;
Multi
Pick;
Base:
n=76,
Straightup
Teaenthusiast,
n=1,072,
iced
teaconsumersSources:
Statista
Consumer
Insights
Global,
asofOctober
2024Among
Straight
up
Tea
enthusiasts,
37%
fall
under
the
high-income
categoryBrand
profile:
consumer
demographics
(3/3)HouseholdincomeThegraphillustratestheannualhousehold
income
distribution
amongenthusiastsof
thebrand
andconsumerswithin
the
industry.HouseholdtypeThechartshows
thehousehold
type,takinginto
account
factorssuchashousehold
size,
familystructure,
andthe
number
ofchildren.16%Single24%25%31%37%32%37%12%17%CoupleSingleparentNuclear37%
ofStraightupTea
enthusiastsarefrom
high-income
households.StraightupTea’s
brandisgenerallyenjoyed
more
byconsumers
who
arepartof
anuclearhousehold,
25%
ofStraightupTea
enthusiastshavethiscurrent
living
situation.12%12%34%17%Multi-generational8%5%14%19%29%ExtendedOther13%7%Brand
enthusiastIndustryuserLowHighMediumBrand
enthusiastIndustryuser8Notes:Recode
based
on’’Monthly/annual
household
income
(local
currency)’’;Single
Pick;Typology
basedon
’’household
size’’,
’’household
constellation’’
and
’’children
under
the
ageof14
in
household’’;
Single
Pick;“When
it
comesto
iced
tea,which
ofthe
following
brands
do
youlike?”;Multi
Pick;Base:
n=76,
Straightup
Teaenthusiast,
n=1,072,
iced
teaconsumersSources:
Statista
Consumer
Insights
Global,
asofOctober
2024Consumers
want
their
iced
tea
brands
to
have
authenticity,
high
value,
andhonesty
/
trustworthinessBrand
profile:
qualitiesQualitiesconsumerswant
from
icedteabrandsForiced
tea,thetopthree
qualitiesconsumers
want
fromabrandareauthenticity,highvalue,and
honesty
/trustworthiness.Authenticity80%Thrill/ExcitementSustainabilityBoldnessCleverness60%40%20%0%Straightup
Tea
consumers
alsoappreciate
these
key
attributes,indicating
StraightupTea
exudesthesequalities.SocialCoolnessresponsibilityThequalitiesthatStraight
upTeaenthusiastsare
least
focused
on
aresocial
responsibility
and
inclusiveness.ReliabilityExclusivityInnovationInclusivenessFriendlinessStraightup
Tea
should
work
onpromoting
thrill/excitement
toconvertenthusiastsintoowners.HighvalueHonesty/trustworthinessIndustryuserBrandenthusiastBrandowner9Notes:“When
it
comesto
iced
tea,which
ofthese
aspects
are
mostimportant
to
you?”;Multi
Pick;“When
it
comestoiced
tea,whichofthe
following
brands
do
youlike?”;Multi
Pick;“When
it
comesto
iced
tea,which
ofthe
followingbrands
have
youconsumed
in
the
past
12
months?”;
Multi
Pick;Base:n=59,
Straightup
Teaconsumers’,
n=76,
Straightup
Tea
enthusiast,
n=1,072,
iced
tea
consumersSources:
Statista
Consumer
Insights
Global,
asofOctober
2024Among
Straight
up
Tea
fans,
53%
state
that
they
get
excited
about
iced
teaBrand
profile:
attitudesWhat
doconsumersthink
oficedteaingeneral?53%50%47%41%40%38%38%33%27%21%20%18%Sustainability
is
Ivaluealow
priceimportant
to
me
over
highqualityIamwellinformedIrely
onbrandsIknow
and
trustIget
excitedabouticed
teaIliketotalkabouttopicsrelating
toiced
teaBrand
enthusiastIndustryuser10
Notes:“Which
ofthese
statements
about
iced
teado
you
agree
with?”;
Multi
Pick;“When
it
comesto
iced
tea,which
ofthe
followingbrands
do
youlike?”;Multi
Pick;Base:n=76,
Straightup
Tea
enthusiast,
n=1,072,
iced
teaconsumersSources:
Statista
Consumer
Insights
Global,
asofOctober
2024CHAPTER
02Brand
KPIs
&
benchmarkingInthischapter,youcansee
howabrandperforms
againsttheirmaincompetitors
inthe
marketplace.Thissection
allows
benchmarking
ofthekey
performance
indicatorsfrom
the
brandprofile
againsttheindustryasawhole
andotherindustryleaders.1164%
of
Straight
up
Tea
consumers
display
loyalty
towards
the
brandBrand
KPIs
&benchmarking:
IndustrycomparisonBrand
performanceWhen
itcomes
to
iced
tea,theaverage
awareness
of
abrandinthe
United
Statesis56%.
Awareness
ofStraightup
Tea,
however,
isat27%.Awareness23%
ofU.S.
iced
teaconsumers
saytheylikeStraightupTea,
compared
toanindustryaverage
brandpopularity
of37%.18%
ofindustryconsumers
intheUnited
Statessaythey
consume
Straightup
Tea,
with
the
averageconsumption
ofabrandat30%.BuzzPopularity64%
ofbrandconsumers
say
theywould
consume
thebrandagain,compared
toanaverage
loyalty
score
of77%.Straightup
Tea
hasbeen
noticed
less
inthemediacompared
to
other
brands,with
a“Buzz”score
of16%compared
to
21%.LoyaltyBrandUsageIndustryaverageSooverall,
the
results
showtheir
performance
tobebelow
average
compared
to
theindustry.12
Notes:Iced
tea‘a(chǎn)wareness’,‘popularity’,
‘consumption’,
‘loyalty’
and
‘buzz’
by
brand;
Multi
pick;
Base:n=1,249,
all
respondents(awareness),
n=331,
respondents
who
know
the
individual
brand
(popularity),
n=331,
respondents
whoknow
the
individual
brand(consumption),
n=59,
respondents
who
have
consumed
the
individual
brand
(loyalty),
n=331,
respondents
who
know
the
individual
brand
(buzz)Sources:
Statista
Consumer
Insights
Global,
asofOctober
2024Straight
up
Tea
ranks
outside
the
Top
10
in
awareness
within
the
iced
teamarketBrand
KPIs
&benchmarking:
awarenessSummaryAwarenessofStraight
up
TeaRank#
BrandAwareness
%Driving
recognition
will
lead
to
growing
yourcustomerbaseand
measuring
brandawareness
isakeycomponent
toachieve
this.Withthisscore,
you
cangaugethe
current
market
presence
ofabrand,understandthebrand’svisibility,competitiveness,
andrecognition
among
theirtarget
audience.
Further
tothis,itisaperfect
way
toassess
yourcurrentmarketing
strategies.1Lipton93%89%87%86%83%83%76%50%47%46%2SnappleAriZonaPure
LeafNestea27%345Usingtheconcept
of
aided
brand
recognition,
showingrespondents
both
the
brand’slogo
andthe
writtenbrandname,we
asked:
“Doyou
know
thisbrand,
evenifonly
byname?”.6Brisk7Gold
PeakHonestTeaMilo's73%8Outofallrespondents,
27%
were
aware
of
Straight
upTea.
Thisranksthemoutsidethe
Top
10
compared
toother
brandssurveyed
inthismarket.9AwarenessN/A10TurkeyHill13
Notes:“Doyouknow
this
brand,
evenif
only
by
name?”;Multi
Pick;
Base:
n=1,249,
all
respondents
(awareness)Sources:
Statista
Consumer
Insights
Global,
asofOctober
2024The
popularity
rating
of
Straight
up
Tea
is
23%Brand
KPIs
&benchmarking:
popularitySummaryPopularity
ofStraight
up
TeaRank#
BrandPopularity%ThepopularityKPIisagreat
indicatorof
brandperception
among
current
andpotentialfuturecustomers.
Thesocial
proof
provided
byahigh
scorecansignifyhow
trustworthy
abrandisandinfluenceconsumer
engagement.
Brandswith
alarge
engagedfollowing
canoften
enjoy
higherlevels
of
advocacyandloyalty.1Lipton61%59%51%48%47%47%43%38%32%31%23%2AriZonaBrisk34Gold
PeakPure
LeafSnappleMilo'sOutofconsumers
who
knew
thebrand,
23%
saidtheyliked
Straightup
Tea.
ThisranksthemoutsidetheTop10
compared
toother
brandssurveyed
inthismarket.56777%8Nestea9Fuze
TeaHonestTeaPopularityN/A1014
Notes:“When
it
comesto
iced
tea,which
ofthe
following
brands
do
youlike?”;Multi
Pick;Base:
n=331,
respondents
who
know
the
individual
brand(popularity)Sources:
Statista
Consumer
Insights
Global,
asofOctober
2024Straight
up
Tea
ranks
outside
the
Top
10
in
consumptionBrand
KPIs
&benchmarking:
consumptionSummaryConsumption
ofStraight
upTeaRank#
BrandUsage
%53%Afterpopularity,we
want
tocover
thevalueactiongapsotounderstandifthe
brandwas
alsobeingconsumed,
we
asked
each
respondent:
“Whenitcomes
to
iced
tea,which
of
the
following
brandshaveyou
consumed
inthe
past12
months?”.1Lipton18%2AriZonaBrisk52%343%Outofconsumers
who
knew
thebrand,
18%
saidtheyconsumed
Straightup
Tea.
Thisranksthemoutsidethe
Top
10
compared
toother
brandssurveyed
inthismarket.4Gold
PeakPure
LeafMilo's40%538%636%7SnappleNestea35%828%82%9JoeTeaHonestTea27%UsageN/A1025%15
Notes:“When
it
comesto
iced
tea,which
ofthe
following
brands
have
youconsumed
in
the
past12
months?”;
Multi
Pick;
Base:
n=331,respondents
who
know
the
individual
brandSources:
Statista
Consumer
Insights
Global,
asofOctober
2024In
terms
of
loyalty,
Straight
up
Tea
is
outside
the
Top
10
in
the
United
StatesBrand
KPIs
&benchmarking:
loyaltySummaryLoyalty
ofStraight
upTea’sconsumersRank#
BrandLoyalty
%88%Afterascertaining
the
consumption
ofabrandinthelast12
months,the
next
most
important
indicatorisbrandloyalty.
Thisscore
allows
ustoestablishwhether
abrandisperforming
well
inregard
tocustomer
retention.
Measuring
brandloyaltyestablishes
aclear
feedback
loop
with
customers,providing
valuableinsightsinto
customer
satisfactionandpreferences.
Itis
alsoapowerful
predictor
tohelpguidemarketing
strategies
and
forecast
futuresalesandrevenue
more
accurately.1AriZonaSnappleTAZO287%385%36%4Lipton85%5Brisk84%6Pure
LeafGold
PeakMilo's83%64%Tomeasure
the
loyalty
of
theseconsumers
we
askeach
respondent:
“When
itcomes
to
iced
tea,which
ofthe
following
brandsareyou
likely
to
consume
againinthe
future?”.782%882%9NesteaTurkeyHill80%Outofrespondents
whohaveconsumed
StraightupTea,
64%
saidthey
would
consume
the
brandagain.LoyaltyN/A1078%16
Notes:“When
it
comesto
iced
tea,which
ofthe
following
brands
are
youlikely
to
consume
again
in
the
future?”;
Multi
Pick;Base:
n=59,
respondents
who
have
consumed
the
individual
brand
(loyalty)Sources:
Statista
Consumer
Insights
Global,
asofOctober
2024Straight
up
Tea
has
a
score
of
16%
for
media
buzzBrand
KPIs
&benchmarking:
buzzSummaryBuzzofStraight
upTeaRank#
BrandBuzz%36%Isthebrand
hot
or
not?Isitcausingastirinthemediaandonline,tofind
thisoutwe
asked
each
respondent:“Whichof
the
following
brandshaveyounoticed
inthemedia,on
social
media,or
inadvertising
inthepast3months?”.1AriZonaLipton16%236%3Brisk29%Outofconsumers
who
knew
thebrand,
16%
saidtheyhadheardaboutStraightupTea
inthe
media.
Thisranksthemoutsidethe
Top
10
compared
tootherbrandssurveyed
inthismarket.4Gold
PeakSnappleJoeTea26%525%625%7HonestTeaFuze
TeaPure
LeafMilo's24%823%84%922%BuzzN/A1021%17
Notes:“Which
ofthe
following
brands
have
younoticed
in
the
media,
onsocial
media,
orin
advertising
in
the
past3months?”;
Multi
Pick;
Base:
n=331,
respondents
who
know
the
individual
brand
(Buzz)Sources:
Statista
Consumer
Insights
Global,
asofOctober
2024STATISTACONSUMER
INSIGHTSUnderstand
what
drivesconsumersGainabetterunderstandingofconsumers,brands,andmarkets.Withthe
Statista
Consumer
Insights,
youget
access
tostreamlinedmarketresearchtoolsandallresultsofthe
exclusiveStatista
surveys.
Leverage
consumerinsightstomakedata-drivendec
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