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CONSUMER&
BRANDBrandKPIs
for
iced
tea:
Yorkshire
Teain
MexicoConsumer
Insights
reportOctober2024Discover
your
Brand
KPI
scores.
Benchmark
against
competitors
and
measureyour
brand’s
marketimpactIntroduction:
studydetailsThe
reportMethodologyThisreport
hasbeen
created
usingthe
datafromStatista’sConsumer
InsightsBrand
KPIs.Thereportprovides
you
with
key
consumer
insightsandbenchmarks
forabrand’sperformance
againsttheindustryoverall
and
theircompetitors.Design:OnlineSurveyDuration:
approx.
15
minutesLanguage:official
language(s)
ofeach
country
withAmerican
Englishoffered
asanalternativeRegions:Brazil,Germany,
India,
Mexico,
U.S.
and
UKNumberofrespondents:approx.
5000Ourdataallows
you
tomeasure
each
brand’spositioninthe
market
bycreating
aprofile
usingStatista’s5key
performance
indicators.
Which
are:
awareness,popularity,consumption,loyalty,andmedia
buzz.Sample:
Internet
users,
aged18
-64,
quotasset
ongender
and
ageThisreport
is
basedon
Yorkshire
Tea’sperformance
inthe
iced
teamarket.Fieldwork:April-May
2024Ifyou
would
liketofind
out
more
abouttheConsumerInsightsatStatista
or
theBrandProfiler,
please
clickthe
linkbelow.2Notes:Forthis
report
“Usage”indicates
the
specific
“Consumption”Sources:
Statista
Consumer
Insights
Global,
asofOctober
202467%
of
Yorkshire
Tea
consumers
display
loyalty
towards
the
brandIntroduction:
key
insightsWhodoesthebrandappeal
to?How
doesthebrandperform
inthemarket??Yorkshire
Tea’sbrandingresonates
more
with?Yorkshire
Tea
ranksoutsidetheTop10
inawarenessMillennialswithin
the
iced
tea
market?Yorkshire
Tea
generally
appealsto
men
more
thanwomen?Thepopularity
ratingof
Yorkshire
Tea
is
19%?Yorkshire
Tea
ranksoutsidetheTop10
in?Among
Yorkshire
Tea
enthusiasts,37%
fallunder
the
consumptionhigh-income
category?Interms
of
loyalty,Yorkshire
Tea
isoutside
the
Top
10inMexico?Consumers
want
theiriced
tea
brandsto
haveauthenticity,reliability,
and
coolness?Yorkshire
Tea
hasascore
of
8%
formedia
buzz3Sources:
Statista
Consumer
Insights
Global,
asofOctober
2024CHAPTER
01Brand
profileInthissection,
we
show
the
demographics
and
attitudesof
consumers
who
saytheylikethisbrandversus
the
share
ofindustryusers.
Thechapteraimsto
bringclarity
tocompanies
who
want
to
know
whotheirbrandingiscurrently
appealingtoand
what
theythinkaboutthe
industry.4Loyalty
is
the
highest
scoring
KPI
for
Yorkshire
Tea
at
67%Brand
profile:
snapshotBrand
performance
of
YorkshireTeainMexico67%23%19%17%8%AwarenessPopularityUsageLoyaltyBuzz5Notes:Iced
tea‘a(chǎn)wareness’,‘popularity’,
‘consumption’,
‘loyalty’
and
‘buzz’
by
brand;
Multi
pick;
Base:n=1,244,
all
respondents(awareness),
n=289,
respondents
who
know
the
individual
brand
(popularity),
n=289,
respondents
whoknow
the
individual
brand(consumption),
n=49,
respondents
who
have
consumed
the
individual
brand
(loyalty),
n=289,
respondents
who
know
the
individual
brand
(buzz)Sources:
Statista
Consumer
Insights
Global,
asofOctober
2024Yorkshire
Te
a’s
branding
resonates
morewith
MillennialsBrand
profile:
consumer
demographics
(1/3)Measuring
attitudesand
opinions
among
generationshelpsidentifyyourtarget
audience
foryournextcampaigns.Share
ofgenerations44%40%Withthatinmind,when
looking
atthe
shareofconsumers
who
likeYorkshire
Tea
bygenerationversus
the
share
ofindustryusers
ingeneral,
we
cansee
thatYorkshire
Tea
islikedby4%of
Baby
boomersand25%
of
Gen
Xers,
whereas
thetotalshare
ofindustryusers
is3%
and25%,
respectively.32%27%25%
25%ForMillennials
andGen
Z,
44%
and
27%
feel
positivelytowards
Yorkshire
Tea,
versus
40%
and
32%.
Socurrently,
forYorkshire
Tea,
Millennials
connect
mostwith
theirbrandcompared
tothe
overall
industryuser.4%3%Gen
ZMillennialsGen
XBaby
BoomerBrand
enthusiastIndustryuser6Notes:“How
oldareyou?”;Single
Pick;“When
it
comestoiced
tea,which
ofthe
following
brands
do
you
like?”;Multi
Pick;Base:
n=55,
Yorkshire
Teaenthusiast,
n=1,120,
iced
tea
consumersSources:
Statista
Consumer
Insights
Global,
asofOctober
2024Yorkshire
Tea
generally
appeals
to
men
morethan
womenBrand
profile:
consumer
demographics
(2/3)GenderTheGender
splitbetween
brandLGBTQIA+statusUnderstanding
and
respecting
thediverse
needsandidentitiesofenthusiastsof
Yorkshire
Tea
shows
thatwomen
are
lesslikely
to
haveanaffinitywith
the
brandcompared
to
men.9%8%consumers
is
becoming
more
and
moreimportant,notjustfrom
asensitivitypointof
view,
but
also
fromrecognizingpotential
businessopportunities
thatcome
withinclusivity
and
diversity.
Andcurrently,
Yorkshire
Tea
hasasimilarproportion
of
LGBTQIA+
consumerswhen
compared
tothe
industryusers
ingeneral.42%58%57%
ofmen
likeYorkshire
Tea
comparedto42%
of
women,
whereas
fortheoverall
industry,51%
ofwomenconsume
iced
tea
compared
to
49%
ofmen.51%49%88%89%9%
of
Yorkshire
Tea
enthusiastsconsider
themselves
tobe
partof
theLGBTQIA+
community
compared
to8%among
industryusers
overall.Brand
enthusiastFemaleIndustryuserMaleBrand
enthusiastIndustryuserNot
givenYesNo7Notes:“What
is
yourgender?”;Single
Pick;“Doyouconsider
yourself
partofthe
LGBTQ+community?”;
Single
Pick;
“When
it
comes
to
iced
tea,which
ofthe
following
brands
do
youlike?”;
Multi
Pick;
Base:
n=55,
Yorkshire
Teaenthusiast,
n=1,120,
iced
teaconsumersSources:
Statista
Consumer
Insights
Global,
asofOctober
2024Among
Yorkshire
Tea
enthusiasts,
37%
fall
under
the
high-income
categoryBrand
profile:
consumer
demographics
(3/3)HouseholdincomeThegraphillustratestheannualhousehold
income
distribution
amongenthusiastsof
thebrand
andconsumerswithin
the
industry.HouseholdtypeThechartshows
thehousehold
type,takinginto
account
factorssuchashousehold
size,
familystructure,
andthe
number
ofchildren.9%6%Single32%37%9%13%CoupleSingleparentNuclear37%
ofYorkshire
Tea
enthusiastsarefrom
high-income
households.Yorkshire
Tea’sbrandis
generallyenjoyed
more
byconsumers
who
arepartof
anuclearhousehold,
44%
ofYorkshire
Tea
enthusiastshavethiscurrent
living
situation.5%8%44%35%40%28%38%Multi-generational11%11%16%24%ExtendedOther25%5%3%Brand
enthusiastIndustryuserLowHighMediumBrand
enthusiastIndustryuser8Notes:Recode
based
on’’Monthly/annual
household
income
(local
currency)’’;Single
Pick;Typology
basedon
’’household
size’’,
’’household
constellation’’
and
’’children
under
the
ageof14
in
household’’;
Single
Pick;“When
it
comesto
iced
tea,which
ofthe
following
brands
do
youlike?”;Multi
Pick;Base:
n=55,
Yorkshire
Tea
enthusiast,
n=1,120,
iced
tea
consumersSources:
Statista
Consumer
Insights
Global,
asofOctober
2024Consumers
want
their
iced
tea
brands
to
have
authenticity,
reliability,
andcoolnessBrand
profile:
qualitiesQualitiesconsumerswant
from
icedteabrandsForiced
tea,thetopthree
qualitiesconsumers
want
fromabrandareauthenticity,reliability,
and
coolness.Authenticity80%Thrill/ExcitementSustainabilityBoldnessClevernessYorkshire
Tea
consumers
alsoappreciate
these
key
attributes,indicating
Yorkshire
Tea
exudes
thesequalities.60%40%20%0%SocialresponsibilityCoolnessThequalitiesthatYorkshire
Teaenthusiastsare
least
focused
on
areboldness
and
inclusiveness.ReliabilityExclusivityYorkshire
Tea
shouldwork
onpromotingsustainabilityto
convert
enthusiastsintoowners.InnovationInclusivenessFriendlinessHighvalueHonesty/trustworthinessIndustryuserBrandenthusiastBrandowner9Notes:“When
it
comesto
iced
tea,which
ofthese
aspects
are
mostimportant
to
you?”;Multi
Pick;“When
it
comestoiced
tea,whichofthe
following
brands
do
youlike?”;Multi
Pick;“When
it
comesto
iced
tea,which
ofthe
followingbrands
have
youconsumed
in
the
past
12
months?”;
Multi
Pick;Base:n=49,
YorkshireTeaconsumers’,n=55,
YorkshireTeaenthusiast,
n=1,120,
iced
teaconsumersSources:
Statista
Consumer
Insights
Global,
asofOctober
2024Among
Yorkshire
Tea
fans,
51%
state
that
they
get
excited
about
iced
teaBrand
profile:
attitudesWhat
doconsumersthink
oficedteaingeneral?60%51%45%43%38%36%31%22%21%18%11%9%Sustainability
is
Ivaluealow
priceimportant
to
me
over
highqualityIamwellinformedIrely
onbrandsIknow
and
trustIget
excitedabouticed
teaIliketotalkabouttopicsrelating
toiced
teaBrand
enthusiastIndustryuser10
Notes:“Which
ofthese
statements
about
iced
teado
you
agree
with?”;
Multi
Pick;“When
it
comesto
iced
tea,which
ofthe
followingbrands
do
youlike?”;Multi
Pick;Base:n=55,
YorkshireTeaenthusiast,
n=1,120,
iced
teaconsumersSources:
Statista
Consumer
Insights
Global,
asofOctober
2024CHAPTER
02Brand
KPIs
&
benchmarkingInthischapter,youcansee
howabrandperforms
againsttheirmaincompetitors
inthe
marketplace.Thissection
allows
benchmarking
ofthekey
performance
indicatorsfrom
the
brandprofile
againsttheindustryasawhole
andotherindustryleaders.1167%
of
Yorkshire
Tea
consumers
display
loyalty
towards
the
brandBrand
KPIs
&benchmarking:
IndustrycomparisonBrand
performanceWhen
itcomes
to
iced
tea,theaverage
awareness
of
abrandinMexico
is35%.
Awareness
of
Yorkshire
Tea,however,
is
at23%.Awareness19%
ofMexican
iced
teaconsumers
say
theylikeYorkshire
Tea,
compared
toanindustryaverage
brandpopularity
of39%.17%
ofindustryconsumers
inMexico
say
theyconsume
Yorkshire
Tea,
with
the
average
consumptionof
abrand
at34%.BuzzPopularity67%
ofbrandconsumers
say
theywould
consume
thebrandagain,compared
toanaverage
loyalty
score
of74%.Yorkshire
Tea
hasbeen
noticed
lessinthemediacompared
to
other
brands,with
a“Buzz”score
of8%compared
to
26%.LoyaltyBrandUsageIndustryaverageSooverall,
the
results
showtheir
performance
tobebelow
average
compared
to
theindustry.12
Notes:Iced
tea‘a(chǎn)wareness’,‘popularity’,
‘consumption’,
‘loyalty’
and
‘buzz’
by
brand;
Multi
pick;
Base:n=1,244,
all
respondents(awareness),
n=289,
respondents
who
know
the
individual
brand
(popularity),
n=289,
respondents
whoknow
the
individual
brand(consumption),
n=49,
respondents
who
have
consumed
the
individual
brand
(loyalty),
n=289,
respondents
who
know
the
individual
brand
(buzz)Sources:
Statista
Consumer
Insights
Global,
asofOctober
2024Yorkshire
Tea
ranks
outside
the
Top
10
in
awareness
within
the
iced
tea
marketBrand
KPIs
&benchmarking:
awarenessSummaryAwarenessofYorkshire
TeaRank#
BrandAwareness
%Driving
recognition
will
lead
to
growing
yourcustomerbaseand
measuring
brandawareness
isakeycomponent
toachieve
this.Withthisscore,
you
cangaugethe
current
market
presence
ofabrand,understandthebrand’svisibility,competitiveness,
andrecognition
among
theirtarget
audience.
Further
tothis,itisaperfect
way
toassess
yourcurrentmarketing
strategies.1AriZona88%81%68%34%33%27%26%25%25%25%23%2Lipton3Therbal4Teasana5TwiningsTeavanaUsingtheconcept
of
aided
brand
recognition,
showingrespondents
both
the
brand’slogo
andthe
writtenbrandname,we
asked:
“Doyou
know
thisbrand,
evenifonly
byname?”.67Harney
&SonsCelestial
SeasoningsTianTé77%8Outofallrespondents,
23%
were
aware
of
YorkshireTea.
Thisranksthemoutsidethe
Top
10
compared
toother
brandssurveyed
inthismarket.9AwarenessN/A10Tessito13
Notes:“Doyouknow
this
brand,
evenif
only
by
name?”;Multi
Pick;
Base:
n=1,244,
all
respondents
(awareness)Sources:
Statista
Consumer
Insights
Global,
asofOctober
2024The
popularity
rating
of
Yorkshire
Tea
is
19%Brand
KPIs
&benchmarking:
popularitySummaryPopularity
ofYorkshire
TeaRank#
BrandPopularity%ThepopularityKPIisagreat
indicatorof
brandperception
among
current
andpotentialfuturecustomers.
Thesocial
proof
provided
byahigh
scorecansignifyhow
trustworthy
abrandisandinfluenceconsumer
engagement.
Brandswith
alarge
engagedfollowing
canoften
enjoy
higherlevels
of
advocacyandloyalty.1AriZona81%74%57%42%38%34%32%32%31%30%19%2Lipton3Therbal4TwiningsEuro
TeOutofconsumers
who
knew
thebrand,
19%
saidtheyliked
Yorkshire
Tea.
Thisranksthemoutsidethe
Top10
compared
toother
brandssurveyed
inthismarket.56Tessito7TheRepublicofTeaHarney
&SonsTeavana881%9PopularityN/A10TianTé14
Notes:“When
it
comesto
iced
tea,which
ofthe
following
brands
do
youlike?”;Multi
Pick;Base:
n=289,
respondents
who
know
the
individual
brand(popularity)Sources:
Statista
Consumer
Insights
Global,
asofOctober
2024Yorkshire
Tea
ranks
outside
the
Top
10
in
consumptionBrand
KPIs
&benchmarking:
consumptionSummaryConsumption
ofYorkshireTeaRank#
BrandUsage
%76%Afterpopularity,we
want
tocover
thevalueactiongapsotounderstandifthe
brandwas
alsobeingconsumed,
we
asked
each
respondent:
“Whenitcomes
to
iced
tea,which
of
the
following
brandshaveyou
consumed
inthe
past12
months?”.1AriZona17%2Lipton68%3Therbal51%Outofconsumers
who
knew
thebrand,
17%
saidtheyconsumed
Yorkshire
Tea.
ThisranksthemoutsidetheTop
10
compared
tootherbrandssurveyed
inthismarket.4TwiningsTessito37%533%6Euro
Te30%7Teasana30%8TianTé26%83%9Bigelow26%UsageN/A10Leticia
SáenzTeaSumiller26%15
Notes:“When
it
comesto
iced
tea,which
ofthe
following
brands
have
youconsumed
in
the
past12
months?”;
Multi
Pick;
Base:
n=289,respondents
who
know
the
individual
brandSources:
Statista
Consumer
Insights
Global,
asofOctober
2024In
terms
of
loyalty,
Yorkshire
Tea
is
outside
the
Top
10
in
MexicoBrand
KPIs
&benchmarking:
loyaltySummaryLoyalty
ofYorkshireTea’sconsumersRank#
BrandLoyalty
%92%Afterascertaining
the
consumption
ofabrandinthelast12
months,the
next
most
important
indicatorisbrandloyalty.
Thisscore
allows
ustoestablishwhether
abrandisperforming
well
inregard
tocustomer
retention.
Measuring
brandloyaltyestablishes
aclear
feedback
loop
with
customers,providing
valuableinsightsinto
customer
satisfactionandpreferences.
Itis
alsoapowerful
predictor
tohelpguidemarketing
strategies
and
forecast
futuresalesandrevenue
more
accurately.1AriZona2Lipton87%33%3Therbal83%4TwiningsTianTé82%579%6Teavana76%Tomeasure
the
loyalty
of
theseconsumers
we
askeach
respondent:
“When
itcomes
to
iced
tea,which
ofthe
following
brandsareyou
likely
to
consume
againinthe
future?”.67%7Bigelow71%8TheRepublicofTeaHarney
&SonsEuro
Te70%970%Outofrespondents
whohaveconsumed
YorkshireTea,
67%
saidthey
would
consume
the
brandagain.LoyaltyN/A1068%16
Notes:“When
it
comesto
iced
tea,which
ofthe
following
brands
are
youlikely
to
consume
again
in
the
future?”;
Multi
Pick;Base:
n=49,
respondents
who
have
consumed
the
individual
brand
(loyalty)Sources:
Statista
Consumer
Insights
Global,
asofOctober
2024Yorkshire
Tea
has
a
score
of
8%
for
media
buzzBrand
KPIs
&benchmarking:
buzzSummaryBuzzofYorkshireTeaRank#
BrandBuzz%57%Isthebrand
hot
or
not?Isitcausingastirinthemediaandonline,tofind
thisoutwe
asked
each
respondent:“Whichof
the
following
brandshaveyounoticed
inthemedia,on
social
media,or
inadvertising
inthepast3months?”.8%1AriZona2Lipton57%3Therbal33%Outofconsumers
who
knew
thebrand,
8%
saidtheyhadheardaboutYorkshire
Tea
inthemedia.
Thisranksthemoutsidethe
Top
10
compared
tootherbrandssurveyed
inthismarket.4Leticia
SáenzTeaSumillerHarney
&SonsEuro
Te25%524%623%7Tessito23%8TheRepublicofTeaTianTé22%92%Buzz921%N/A10Celestial
Seasonings21%17
Notes:“Which
ofthe
following
brands
have
younoticed
in
the
media,
onsocial
media,
orin
advertising
in
the
past3months?”;
Multi
Pick;
Base:
n=289,
respondents
who
know
the
individual
brand
(Buzz)Sources:
Statista
Consumer
Insights
Global,
asofOctober
2024STATISTACONSUMER
INSIGHTSUnderstand
what
drivesconsumersGainabetterunderstandingofconsumers,brands,andmarkets.Withthe
Statista
Consumer
Insights,
youget
access
tostreamlinedmarketresearchtoolsandallresultsofthe
exclusiveStatista
surveys.
Leverage
consumerinsightstomakedata-drivendecisions
andunlockne
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