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職場中的英語領導力表達能力試題及答案姓名:____________________

一、多項選擇題(每題2分,共20題)

1.Whichofthefollowingphrasescanbeusedtoexpressconfidenceinaprofessionalcontext?

A.Iamnotsureaboutthis.

B.Iamconfidentaboutourstrategy.

C.Iamhesitanttoproceed.

D.Iamunsureoftheoutcome.

2.Whichsentenceisanexampleofapositivetonewhengivingfeedback?

A.Thisisacompletefailure.

B.Yourworkisnotuptotheexpectedstandard.

C.Thereisroomforimprovementinyourperformance.

D.Youhavedoneafantasticjob.

3.Whatistheappropriatewaytostartameetingwhenyouaretheleader?

A.Goodmorning,everyone.Let'sgetstarted.

B.I'mlate,sowe'llhavetorushthroughtheagenda.

C.Iapologizeforthedelay,butlet'smakethemostofourtime.

D.I'mheretotakecontrolandmakedecisionsforyou.

4.Whichofthefollowingisaneffectivewaytoencourageteamcollaboration?

A.Ibelieveweshouldworkindependentlytoachievebetterresults.

B.It'simportantthateachteammembercontributestheirownideas.

C.Iwilldecideonthefinaldecisionandinformyoulater.

D.Isuggestweassignspecifictaskstoeachpersonandworkseparately.

5.Howcanyouexpressadecisionclearlyandconfidently?

A.Iamnotsurewhattodo.

B.Itseemslikethisdecisionisnotclear.

C.Afterconsideringalltheoptions,Ihavemadethedecisiontogoahead.

D.Weshouldwaitforfurtherinformationbeforemakinganydecisions.

6.Whichsentenceisanexampleofactivelisteninginabusinessmeeting?

A.Iheardwhatyousaid,butIhaveadifferentopinion.

B.LetmeseeifIunderstandwhatyou'resaying.

C.You'renotbeingclearinyourexplanation.

D.I'msorry,butIcan'tfollowyourpoint.

7.Whatisaneffectivewaytoaddressconflictsinaprofessionalsetting?

A.Ignoretheconflictandhopeitresolvesitself.

B.Confronttheotherpersondirectlyandaggressively.

C.Facilitateadiscussiontounderstandtheunderlyingissues.

D.Takesidesandsupportonepartyovertheother.

8.Whichsentenceisanexampleofusingpositivelanguagetomotivateateam?

A.You'renotworkinghardenough.

B.Youneedtoimproveyourperformance.

C.Keepupthegoodwork,andwe'llreachourgoalstogether.

D.Youreffortsarenotmakingadifference.

9.Howcanyoueffectivelycommunicateachangeinplanstoyourteam?

A.Simplyinformthemwithoutgivinganyreasons.

B.Explainthereasonsbehindthechangeandhowitwillbenefittheteam.

C.Ignorethechangeandcontinuewiththepreviousplan.

D.Blamethechangeonsomeoneelsetoavoidresponsibility.

10.Whichsentenceisanexampleofusingapolitetonewhenaskingforassistance?

A.Ineedyoutodothisnow.

B.Canyoupleasehelpmewiththistask?

C.Thisisnotyourresponsibility.

D.Idon'thavetimetowaitforyou.

11.Whatisaneffectivewaytodelegatetasksinateam?

A.Assigntasksrandomlywithoutconsideringindividualstrengthsandweaknesses.

B.Clearlycommunicatetheexpectationsanddeadlinesforeachtask.

C.Ignorethetasksassignedtoteammembers.

D.Overloadteammemberswithtoomanytasksatonce.

12.Howcanyouencourageconstructivecriticisminaprofessionalenvironment?

A.Ignoreanynegativefeedbackandfocusonpositiveaspects.

B.Createanopenandsupportiveenvironmentwhereteammembersfeelcomfortablesharingtheiropinions.

C.Punishteammembersfornegativefeedback.

D.Avoiddiscussinganysensitivetopicstopreventconflicts.

13.Whichsentenceisanexampleofusingaconfidenttonewhenpresentinganewidea?

A.Thisideamightnotwork.

B.Ibelievethisnewideahasthepotentialtobesuccessful.

C.I'mnotsureaboutthefeasibilityofthisidea.

D.Idon'tthinkthisideaisworthpursuing.

14.Howcanyouhandleresistancetochangefromteammembers?

A.Forcethemtocomplywithoutconsideringtheirconcerns.

B.Communicatethebenefitsofthechangeandaddresstheirconcerns.

C.Ignoretheirresistanceandcontinuewiththechange.

D.Takesidesandsupportonepartyovertheother.

15.Whichsentenceisanexampleofusingapersuasivetonewhenarguingforapoint?

A.Idon'tbelievethisistherightdecision.

B.Thisisthemostlogicalandeffectivesolution.

C.I'mnotconvincedthatthiswillwork.

D.Weshouldconsiderotheroptionsbeforemakingadecision.

16.Howcanyouexpressgratitudetoateammemberfortheirhardwork?

A.Youcouldhavedonebetter.

B.Thankyouforyourefforts,andIappreciateyourcontribution.

C.Thisisnotyourresponsibility.

D.Idon'tthinkyouputinenougheffort.

17.Whatisaneffectivewaytoprovideconstructivefeedbackinaprofessionalsetting?

A.Focusonthenegativeaspectswithoutmentioninganypositiveachievements.

B.Bespecificabouttheareasthatneedimprovementandprovidesuggestionsonhowtoaddressthem.

C.Ignoreanynegativefeedbackandonlyfocusonpositiveaspects.

D.Confronttheteammemberdirectlyandaggressivelywithoutconsideringtheirfeelings.

18.Whichsentenceisanexampleofusingaclearandconcisetonewhengivinginstructions?

A.Justdoit.

B.Pleasefollowthesestepscarefully.

C.Idon'tknowwhatyou'retalkingabout.

D.Thisistoocomplicatedforme.

19.Howcanyoueffectivelyhandleadifficultsituationwithateammember?

A.Ignorethesituationandhopeitresolvesitself.

B.Takeastepbackandassessthesituationbeforetakinganyaction.

C.Confronttheteammemberdirectlyandaggressively.

D.Avoiddiscussingtheissuetopreventfurtherconflict.

20.Whatisaneffectivewaytoendameetingwhenyouaretheleader?

A.Thankeveryonefortheirtimeandlet'smeetagainnextweek.

B.Wehaverunoutoftime,solet'scontinuenextmeeting.

C.I'msorryfortheinconvenience,butwehavetoendthemeetingnow.

D.Ihavenoideawhattodonext,solet'sleaveitforanothertime.

二、判斷題(每題2分,共10題)

1.Itisessentialtouseformallanguagewhencommunicatingwithcolleaguesfromdifferentcountries.()

2.Itisappropriatetointerruptateammemberduringameetingtoexpressyourownopinion.()

3.Bodylanguagecanplayacrucialroleineffectiveleadershipcommunication.()

4.Aleadershouldalwaysagreewiththeirteammemberstomaintainharmonyintheworkplace.()

5.Itisimportanttolistenactivelyduringameetingtoensurethateveryone'sideasareheard.()

6.Publiclyacknowledgingateammember'smistakescanhelpinmaintainingtheirself-esteem.()

7.Aleadershouldalwaystakefullresponsibilityfortheteam'ssuccessorfailure.()

8.Itisacceptabletomakejokesduringaseriousbusinessmeetingtolightenthemood.()

9.Usingtheword"but"inasentencecanbeanegativesignalinprofessionalcommunication.()

10.Aleadershouldnevershowvulnerabilityinfrontoftheirteamtomaintainanauraofstrength.()

三、簡答題(每題5分,共4題)

1.Explainhowpositivebodylanguagecanenhanceleadershipcommunication.

2.Discusstheimportanceofactivelisteninginaprofessionalsettingandprovideexamplesofhowtopracticeit.

3.Describehowtohandleaconflictbetweentwoteammemberseffectively.

4.Outlinethestepstodeliverapersuasivepresentationtoconvinceothersofyourpointofview.

四、論述題(每題10分,共2題)

1.Discusstheroleofemotionalintelligenceineffectiveleadershipandprovideexamplesofhowaleadercandemonstrateemotionalintelligenceinaprofessionalcontext.

2.Analyzetheimpactofculturaldifferencesonleadershipcommunicationandsuggeststrategiesforleaderstoeffectivelycommunicateacrossculturalboundaries.

試卷答案如下:

一、多項選擇題(每題2分,共20題)

1.B

2.C

3.C

4.B

5.C

6.B

7.C

8.C

9.B

10.B

11.B

12.B

13.B

14.B

15.B

16.B

17.B

18.B

19.B

20.A

二、判斷題(每題2分,共10題)

1.T

2.F

3.T

4.F

5.T

6.F

7.F

8.F

9.T

10.F

三、簡答題(每題5分,共4題)

1.Positivebodylanguagecanenhanceleadershipcommunicationbyconveyingconfidence,trust,andopenness.Examplesincludemaintaininggoodeyecontact,usingopengestures,anddisplayingafriendlyandapproachabledemeanor.

2.Activelisteninginvolvesfullyconcentratingonwhatisbeingsaidratherthanjustpassively'hearing'themessageofthespeaker.Itrequirespayingattentiontoverbalandnon-verbalcues,askingclarifyingquestions,andparaphrasingtoensureunderstanding.Examplesincludenodding,maintainingeyecontact,andsummarizingthespeaker'spoints.

3.Tohandleaconflictbetweentwoteammemberseffectively,aleadershouldfirstlistentobothparties'perspectiveswithoutjudgment.Then,theyshouldfacilitateadiscussiontofindcommongroundandworktowardsasolutionthatrespectsbothparties'concerns.It'simportanttoremainneutralandfocusontheissueathandratherthantheindividualsinvolved.

4.Todeliverapersuasivepresentation,aleadershouldstartbyclearlystatingtheobjectiveandstructureofthepresentation.Theyshouldusecompellingvisualsanddatatosupporttheirpoints,engagetheaudiencewithstorytell

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