《城市軌道交通票務(wù)工作》課件-項(xiàng)目四 值班員票務(wù)管理 關(guān)站后票務(wù)作業(yè)程序

關(guān)站后票務(wù)作業(yè)程序TicketingProceduresaftertheStationisClosed各崗位運(yùn)營結(jié)束后的票務(wù)作業(yè)票款收繳作業(yè)流程課程小結(jié)SummaryTheticketingbusinessaftertheendoftheoperation.Ticketingproceduresofthefare’scollection梁良主講教師關(guān)站工作關(guān)站后票務(wù)作業(yè)程序TicketingProceduresaftertheStationisClosedTeacher:Theworkingproceduresaftertheendoftheoperation.LiangLiang完整的巡視車站確認(rèn)車站無人滯留關(guān)閉設(shè)備進(jìn)入票務(wù)清點(diǎn)工作Shutoffthestationequipment;Inspectthestation;Confirmthattherearenopassengersstrandedinthestation.Begantheticketcountingwork;關(guān)站后票務(wù)作業(yè)程序TicketingProceduresaftertheStationisClosed關(guān)站工作Theworkingproceduresaftertheendoftheoperation.1號線2號線各崗位運(yùn)營結(jié)束后的票務(wù)作業(yè)EachPosition’sTicketingProceduresaftertheStationisClosed指揮票務(wù)工作人員通過SC關(guān)閉車站終端設(shè)備、結(jié)束全天服務(wù)監(jiān)督客運(yùn)值班員清點(diǎn)錢票、并結(jié)算并封存本站單日票款核對所有的票務(wù)報(bào)表和臺賬幫助值班員做好次日運(yùn)營準(zhǔn)備組織協(xié)助票務(wù)人員清空設(shè)備內(nèi)的錢箱票箱各崗位運(yùn)營結(jié)束后的票務(wù)作業(yè)EachPosition’sTicketingProceduresaftertheStationisClosedDutystationmasterAssisttheticketingstafftoemptythecashboxandticketbox.Instructs

theticketingstafftoshutdownthestationterminalequipmentby

SC,and

ends

theall-dayservice.Supervises

thepassengerattendanttocountthemoneyandtickets,then

settleandsealthestation'ssingle-dayfares.Beresponsibleforreconcilingallticketstatementsandledgers.Helpstheattendantsprepareforthenextday'soperations.值班站長對TVM錢箱內(nèi)的現(xiàn)金進(jìn)行清點(diǎn)收取售票員交回的票款、票卡打印報(bào)表上交值班站長通過SC關(guān)閉車站終端設(shè)備、結(jié)束全天服務(wù)清空全部TVM錢箱、票箱做好次日票務(wù)準(zhǔn)備工作EmptyallTVM'scashboxesandballotboxes;CountingthecashintheTVMcashdrawer;Collecttheticketandticketcardreturnedbytheconductor;Printthereportandsubmitittothestationmasteronduty;Shutdownthestation’s

terminalequipmentby

SCandendtheall-dayservice;Preparefornext-dayticketing

service;各崗位運(yùn)營結(jié)束后的票務(wù)作業(yè)EachPosition’sTicketingProceduresaftertheStationisClosedDuty

passenger

attendant客運(yùn)值班員崗位結(jié)算及簽退；將本崗位售票員結(jié)算單等各類報(bào)表及票款票卡上交客運(yùn)值班員；到票務(wù)室協(xié)助客運(yùn)值班員進(jìn)行錢票清點(diǎn)。Settlethepostandsignoff;Handoverthe

postsettlement,

otherforms,

ticket

fares

and

cardstothepassengerattendant;Gototheticketofficetoassistthepassengerattendantinthecount;各崗位運(yùn)營結(jié)束后的票務(wù)作業(yè)EachPosition’sTicketingProceduresaftertheStationisClosed1號線2號線票款收繳作業(yè)流程TheProceduresofFareCollection對于車站的票款收入Forthefarerevenueofthestation關(guān)站后票務(wù)作業(yè)程序TicketingProceduresaftertheStationisClosed對于車站的票款收入

封裝解行ForthefarerevenueofthestationCountEncapsulateDepositcashinthebank關(guān)站后票務(wù)作業(yè)程序TicketingProceduresaftertheStationisClosed清點(diǎn)

Register登記

Input

thedata系統(tǒng)錄入

Encapsulate封裝

Depositcashinthebank解行對于車站的票款收入清點(diǎn)登記系統(tǒng)錄入封裝解行ForthefarerevenueofthestationCountRegisterInput

thedataEncapsulateDepositcashinthebank關(guān)站后票務(wù)作業(yè)程序TicketingProceduresaftertheStationisClosed票款收繳作業(yè)流程

TheProceduresofTicketingCollection關(guān)站后票務(wù)作業(yè)程序TicketingProceduresaftertheStationisClosedCity城市軌道交通企業(yè)Railtransitcompanies

Stations車站關(guān)站后票務(wù)作業(yè)程序TicketingProceduresaftertheStationisClosed車站Stations票務(wù)收益室TicketRevenueRoomIT部ITDepartment財(cái)務(wù)室Financial

Department銀行Bank運(yùn)營結(jié)束后車站清點(diǎn)票款，留出本站備用金Aftertheendoftheoperation,thestationwillcounttheticketfareandsetasidethestation'sreservemoney.次日白天，車站工作人員到站區(qū)指定地點(diǎn)上交前一日票款Duringthedayofthenextday,thestationstaffhandintheticketfareatthedesignatedplaceinthestation.與銀行解行人員交接票款Handoverthefarebilltothebankstaff協(xié)助核查數(shù)據(jù)不一致原因，并反饋結(jié)果Assistinverifyingthereasonsforadatadiscrepancyandfeedbackontheresults接收車站提交的票款收繳單據(jù)，并與系統(tǒng)數(shù)據(jù)核對Receivetheticket-farebillsubmittedbythestationandcheckitwiththedatainthesystem.如不一致，對原因進(jìn)行核查Ifthereisadiscrepancy,thecauseisverified.協(xié)助核查數(shù)據(jù)不一致原因，并反饋結(jié)果Assistinverifyingthereasonsforadatadiscrepancyandprovidefeedbackontheresults.接收車站提交的票款收繳單據(jù)Theticket-farereceiptsubmittedbythestation.接收銀行提供的對賬單Receiveastatementfromthebank.接收票務(wù)收益室提交的票款實(shí)交數(shù)與系統(tǒng)數(shù)量不一致的原因Thereasonforthediscrepancybetweentheactualnumberofticketssubmittedbytheticketrevenueroomandthenumberinthesystem.收取車站上交的票款Collectthefarehandedinbythestation.票款收繳作業(yè)流程TheProceduresofTicketingCollection票款收繳作業(yè)流程TheProceduresofTicketingCollection票款收繳作業(yè)流程TheProceduresofTicketingCollection票款收繳作業(yè)流程TheProceduresofTicketingCollection財(cái)務(wù)接受車站提交的票款收繳單據(jù)，接收銀行提供的對賬單，接受長短款的原因解釋，則整個(gè)票款收繳作業(yè)完成。Thefinancialdepartmentacceptsthereceipt

andstatement

submittedbythestation,andexplainsthereasonsforacceptingthelongandshortpayments.Thefarecollection

iscompleted.票款收繳作業(yè)流程TheProceduresofTicketingCollection票務(wù)作業(yè)票務(wù)管理最重要的一環(huán)TheticketingworkTheticketingmanagement

Themostimportantpart關(guān)站后票務(wù)作業(yè)程序TicketingPro