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一、名詞解釋?zhuān)?*2=10)PMI,ProjectManagementInstitute,美國(guó)項(xiàng)目管理學(xué)會(huì)PMP,ProjectManagementProfessional,項(xiàng)目管理專(zhuān)業(yè)人員認(rèn)證PMBOK,ProjectManagementBodyofKnowledge,項(xiàng)目管理知識(shí)體系PLC,projectlifecycle,項(xiàng)目生命周期RFP,Requestforproposal,需求提議書(shū)WBS,WorkBreakdownStructure,工作分解構(gòu)造CPM,Criticalpathmethod,關(guān)鍵途徑法PERT,
Project
Evaluation
and
Review
Technique,計(jì)劃評(píng)審技術(shù)AOA,Activity-On-Arrow,雙代號(hào)網(wǎng)絡(luò)圖法AON,Activity-on-node,單代號(hào)網(wǎng)絡(luò)圖CPI,CostPerformanceIndex,
成本績(jī)效指數(shù)(掙值(EV)/實(shí)際成本(AC))RAM,ResponsibilityAssignmentMatrix,
職責(zé)分派矩陣P&L,Profit
and
loss損益VAT,
value-added
tax,加值稅、增值稅
QA,QualityAssurance,質(zhì)量保障二、填空題(5*2=10)。1.Aprojectisanendeavourtoaccomplishaspecificobjectivethroughauniquesetofinterrelatedtasksandtheeffectiveutilizationofresources.2.Aprojectmanagerisresponsibleforplanningtheworkandthenworktheplan.3.Theprojectlifecyclehasfourphases:initiating,planning,performing,andclosingtheproject.4.Projectselectioninvolvesevaluatingpotentialprojectsandthendecidingwhichshouldmoveforwardtobeimplemented.5.WBSfacilitatesevaluationofcost,time,andtechnicalperformanceoftheorganizationonaproject.6.TheprojectnetworkisdevelopedfromtheinformationcollectedfortheWBSandisagraphicflowchartoftheprojectjobplan.7.Inthecontextofprojects,riskisanuncertaineventandconditionthat,ifitoccurs,hasapositiveandnegativeeffectonprojectobjectives.8.Milestonesaresignificantprojecteventsthatmarkmajoraccomplishments.9.Twoimportantfactorsaffectingrecruitmentaretheimportanceoftheprojectandthemanagementstructurebeingusedtocompletetheproject.10.Themostcommonmethodforshorteningprojecttimeistoassignadditionalstaffandequipmenttoactivities.三.選擇題(15*2=30)1.Communicationsisbestdescribedas:A.anexchangeofinformation.B.providingwrittenororaldirections.C.consistsofsendersandreceiversD.effectivelistening.E.AlloftheaboveANS:E2.Thefollowingtypesofcostsarerelevanttomakingafinancialdecisionexcept:A.opportunitycostsB.directcostsC.sunkcostD.unavoidablecostsE.NoneoftheaboveANS:C3.Timemanagementistheallocationoftimeinaproject'slifecyclethroughtheprocessof:A.Planning
B.Estimating.
C.Scheduling.
D.Controlling
E.Alloftheabove.
ANS:E4.Aprojectelementwhichliesbetweentwoeventsiscalled:
A.Anactivity.
B.Acriticalpathmethod.
C.Aslackmilestone.
D.Atimingslot.
E.Acalendarcompletionpoint.
ANS:A5.Acomprehensivedefinitionofscopemanagementwouldbe:
A.Managingaprojectintermsofitsobjectivethroughtheconcept,development,implementation,andterminationphasesofaproject.
B.Approvalofthescopebaseline.
C.Approvalofthedetailedprojectcharter.
D.Configurationcontrol.
E.Approveddetailedplanningincludingbudgets,resourceallocation,linearresponsibilitychartsandmanagementsponsorship.
ANS:A6.PureRiskdiffersfromBusinessRisksbecausePureRisk's_____.A.includechancesofbothprofitorlossassociatedwiththebusiness.B.includechancesoflossandnochancesforprofitassociatedwiththebusiness.C.mustincurpersonallosswithbusinessliability.D.mustincurbusinessliabilityassociatedwithlossofpureprofit.E.BandCANS:BANS:D7.ThemostcommontypesofschedulesareGanttcharts,milestonecharts,lineofbalance,and:
A.Networks.
B.Timephasedevents.
C.Calendarintegratedactivities.
D.AandConly.
E.BandConly.
ANS:A8.Inpreparingagoodprojectdefinition,experiencedprojectmanagerswill:A.Concentratemainlyontheendproductratherthancostsorbenefits.Thesecomelater.B.Realizethatonlythe"tipoftheiceberg"maybeshowing.Asaprojectmanager,youmustgetbeneathit.C.Understandthataprojectdefinition/planisadynamicratherthanstatictool,andthussubjecttochange.D.Trytoconvertobjectivesintoquantifiableterms.E.AlloftheaboveANS:E9.Sinceriskisassociatedwithmostprojects,thebestcourseofactionisto:
A.coverallprojectrisksbybuyingappropriateinsurance
B.ignoretherisks,sincenothingcanbedoneaboutthemandmoveforwardwiththeprojectinanexpeditiousmanner.
C.avoidprojectswithclearandpresentrisks
D.eliminateallknownriskspriortotheexecutionphaseoftheproject
E.identifyvariousrisksandimplementactionstomitigatetheirpotentialimpact
ANS:E10.Riskmanagementallowstheprojectmanagerandtheprojectteamto:
A.eliminatemostrisksduringtheplanningphaseoftheproject
B.identifyprojectrisks
C.identifyimpactsofvariousrisks
D.plansuitableresponses
E.B,CandDonly
ANS:E11.Whichofthefollowingtypesofcostarerelevanttomakingfinancialdecisions:A.sunkcostB.opportunitycostC.materialcostD.AandConlyE.BandConlyANS:E12.Whichofthefollowingisoftenoverlookedinachievingeffectivecommunication?
A.speakingclearly
B.listening
C.interpreting
D.maintainingeyecontact
E.manipulatingtheconversation
ANS:B13.Thehighestdegreesofprojectriskanduncertaintyareassociatedwiththefollowingphaseoftheproject:
A.conceptual
B.execution
C.cut-over
D.postprojectevaluation
E.AandDonly
ANS:A14.Theauditingfunctionthatprovidesfeedbackaboutthequalityofoutputisreferredtoas:
A.qualitycontrol.
B.qualityplanning.
C.qualityassurance.
D.qualityimprovement
E.Alloftheabove.
ANS:C15.ThesendingorconveyingofinformationfromoneplacetoanotheristheprocessofA.NetworkingB.TransmittingC.InteractingD.PromotingE.InterfacingANS:B16.Projectlifecyclesprovideabettermeansofmeasurementofprogressandcontrol.Thefourphasesofaprojectareconceptualdevelopment,_____,_____,and_____.A.Preliminaryplanning,detailplanning,closeoutB.Implementation,reporting,terminationC.Development,implementation,terminationD.Execution,reporting,finishingE.Implementation,termination,post-auditreviewANS:C
17.Allofthefollowingarecategoriesofamilestoneinascheduleexcept:A.Enddate.B.Contractdates.C.Keyeventsscheduled.D.Imposeddates.E.Taskduration.ANS:E18.Uncertaintyreferstoasituationwhere:
A.theoutcomesareknownbuttheirprobabilitiesarehigh
B.theoutcomesandtheirprobabilitiesareknown
C.neithertheoutcomesnortheirprobabilitiesareknown
D.statesofnaturecanchangeatanytime
E.probabilitiesofvariousstatesofnaturecanchangeatanytime
ANS:C19.Excessiveflexibilityinspecifyingrequirementswill_____thelikelihoodoftimeoverruns.A.Reduce.B.Eliminate.C.DoubleD.IncreaseE.NotaffectANS:D20.WhichofthefollowingisclosettoDeming'sdefinitionofQuality:
A.conformancetorequirements.
B.fitnessforuse.
C.continuousimprovementofproductsandservices.
D.customerfocus.
E.Alloftheabove.
ANS:C21.Thekeypurposeofprojectcontrolisto:A.Planaheadforuncertainties.B.Generatestatusreports.C.Keeptheprojectontrack.D.Developtheprojectroadmap.E.Alloftheabove.ANS:C22.WhichofthefollowingconstituteJuran's"qualitytrilogy":
A.planning,inspection,control.
B.planning,improvement,control.
C.planning,organization,control.
D.product,price,customer.
E.design,build,deliver.
ANS:B23.Mostproject(andnon-project)managersprefer_____communications.
A.Oral
B.Written
C.Upward
D.Downward
E.Lateral
ANS:A24.Onaprecedencediagram,thearrowbetweentwoboxesiscalled:
A.Anactivity.
B.Aconstraint.
C.Anevent.
D.Thecriticalpath.
E.Noneofabove.
ANS:B25.Qualitycontrolchartsshowacharacteristicoftheproductorserviceagainst:
A.thespecificationlimits.
B.customerrequirements.
C.controllimitsbasedonthreestandarddeviationsineachdirection.
D.controllimitsbasedonsixstandarddeviationsineachdirection.
E.AandDonly
ANS:C26.Inthearrowdiagrammingmethod(ADM),_____donotconsumetimeorresources.
A.Events.
B.DummyActivities
C.Slackelements.
D.BandConly.
E.Alloftheabove.
ANS:A27.Activitieswithzerotimedurationarereferredtoas:
A.Criticalpathactivites.
B.Noncriticalpathactivities.
C.Slacktimeactivities.
D.Dummies
E.Noneofabove.
ANS:D28.InthePDM,commonconstraintsinclude:
A.Start-to-start
B.Finish-to-start
C.Finish-to-finish
D.BandConly
E.A,B,andC.
ANS:E29.Non-verbalcommunicationincludes:
A.Bodymovement
B.Gestures
C.Facialexpressions
D.Thewaywemoveourhands
E.Alloftheabove
ANS:E30.Whichoneofthefollowingisnotanacquisitionmethod?A.advertisingB.invitationC.negotiationD.purchaseE.allareacquisitionmethodsANS:A31.Forcommunicationtooccur,theremustbe:
A.Twoormorepeopleinvolved
B.thetransmittalofinformation
C.acommunicationprocess
D.Alloftheabove
E.BandConly
ANS:D32.Jobcontinuitywouldbeanexampleof_____inMaslow'shierarchyofneeds.
A.Self-actualization
B.Esteem
C.Physiological
D.Belonging
E.Safety
ANS:E四、簡(jiǎn)樸題(2*10=20)。1.Whatarethemajorcharacteristicsofaproject?1).Anestablishedobjective.2).Adefinedlifespanwithabeginningandanend.3).Usually,theinvolvementofseveraldepartmentsandprofessionals.4).Typically,doingsomethingthathasneverbeendonebefore.5).Specifictime,cost,andperformancerequirements.2.Whatfactorsdoyouconsiderwhenchoosingprojectman
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