酒店房?jī)r(jià)管理程序

1、管理規(guī)范示范文本 | Excellent Model Text 資料編碼：CYKJ-FW-825編號(hào)：_酒店房?jī)r(jià)管理程序?qū)徍耍篲時(shí)間：_單位：_酒店房?jī)r(jià)管理程序用戶指南：該管理規(guī)范資料適用于管理中，為使規(guī)則公開化，讓所有人保持集體的協(xié)調(diào)，維護(hù)集體的利益，從而充分發(fā)揮團(tuán)體的力量，實(shí)現(xiàn)管理有法可依，內(nèi)部運(yùn)行有規(guī)則保障?？赏ㄟ^修改使用，也可以直接沿用本模板進(jìn)行快速編輯。 酒店房?jī)r(jià)管理程序Objectives目的*To ensure that all room rate charged is accurate, avoid any undercharge or overcharge that will

2、 cause disputes.確保所有房間價(jià)格準(zhǔn)確，避免任何會(huì)有爭(zhēng)議的價(jià)格的上下浮動(dòng)。*To minimize any loss of revenue due to errors.將任何會(huì)出現(xiàn)的收入上的錯(cuò)誤減小到最小值。Policy Statement政策闡述It is the policy of the hotel that Rate Discrepancy Report is checked for the accuracy of room rate charged at the close of the days business.該項(xiàng)政策是在日常商務(wù)工作結(jié)束時(shí)，為了確保房?jī)r(jià)的準(zhǔn)確性，

3、對(duì)價(jià)格差異報(bào)告進(jìn)行檢查。Procedures程序1. Print the Rate Discrepancy Report and check following before 0100 hours:打印價(jià)格差異報(bào)告并在1點(diǎn)前按照如下項(xiàng)目進(jìn)行檢查：a)Check the Market Segment Code and the Source Code ensure that they are accurate.檢查市場(chǎng)部分代碼和原始資料代碼，確定其準(zhǔn)確性。b)The DIFF column will show differences -if the actual Rate charged is d

4、ifferent from the Rate Code.如果收取的價(jià)格和價(jià)格代碼不同，則DIFF模塊將會(huì)顯示其差異。c)-If there are any difference in the room rate, investigate by checking the Guest Information and Notes on the Computer system, and the Reservation Form如果房?jī)r(jià)有任何差異，則應(yīng)在計(jì)算機(jī)系統(tǒng)內(nèi)檢查客人信息和記錄及預(yù)定表格。d)Rectify with the correct rate and rate code -if confirm.如果確定則矯正正確的價(jià)格和價(jià)格代碼。e)Check the number of persons occupying the room.檢查住房客人的數(shù)量。2. After completion完成后a) Submit the 1st set of the Rate Discrepancy Report to the Front Office Manager.遞交第一份價(jià)格差異報(bào)告給前廳部經(jīng)理。b) Print a new set of the Rate