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1、Potential Supplier Assessment 潛 在 供 應(yīng) 商 評(píng) 審 表 BB WBSUPPLIER DATA 供應(yīng)商資料ASSESSMENT DATA 評(píng)審資料Name 名稱:Assessment Date評(píng)審日期: Address地址:Assessed by 評(píng)審人: Commodity: 零件類別 Chem 化工類 Elec 電器類 Met 金屬類 PT 發(fā)動(dòng)機(jī)Assessor Phone No.評(píng)審員電話:Product 產(chǎn)品: Phone No.電話:Fax No.傳真:Overall Rating Score 得分率: _ Supplier Contacts :
2、聯(lián)系人Position : 職位: Result 評(píng)審結(jié)果: _SQE Manger批準(zhǔn):Approved by批準(zhǔn):RESULTS評(píng)審結(jié)果Questions問(wèn)題N/A不適用項(xiàng)Point ScoreCorrective Action O/L-DateNo.Element要素分?jǐn)?shù)評(píng)審建議&總分統(tǒng)計(jì)1Management Responsibility 管理職責(zé)4評(píng)審建議:2Quality System 質(zhì)量體系103Contract Review 合同評(píng)審14Design Control 設(shè)計(jì)控制45Purchasing 采購(gòu)66Product Identification and Traceab
3、ility 產(chǎn)品標(biāo)識(shí)及可追溯性17Process Control 過(guò)程控制148Inspection and Testing 檢驗(yàn)和試驗(yàn)59Inspection, Measuring and Test Equipment 檢驗(yàn),測(cè)量和試驗(yàn)設(shè)備410Control of Nonconforming Product 不合格品的控制211Corrective and Preventive Action 預(yù)防和糾正措施312Handling, Storage, Packaging and Delivery 搬運(yùn),儲(chǔ)存,包裝及交付413Internal Quality Audits 內(nèi)部質(zhì)量審核4評(píng)審總
4、分:應(yīng)得總分:百分比:14Product Quality and Delivery Performance產(chǎn)品質(zhì)量和供貨業(yè)績(jī)515Training 培訓(xùn)416Techanial Assessment(Black Box)技術(shù)評(píng)審(BB)(7)Total總計(jì)78注:評(píng)審總分為實(shí)際得分;應(yīng)得總分為除不適用項(xiàng)項(xiàng)數(shù)*5分滿分的理想得分;百分比為評(píng)審得分/應(yīng)得總分的比率POTENTIAL SUPPLIER ASSESSMENT REPORT 潛 在 供 應(yīng) 商 評(píng) 審 報(bào) 告MANAGEMENT RESPONSIBILITY 管 理 職 責(zé) ELEMENT 1 要 素 1問(wèn) 題Question 評(píng)審員記
5、錄 Assessor Notes 得分Score1.1供方是否使用正式的形成文件的全面的業(yè)務(wù)計(jì)劃,包括短 期和長(zhǎng)期目標(biāo)和計(jì)劃?Does the supplier utilize a formal, documented, comprehensive business plan that includes short-term and longer-term goals and plan(s)?1.2對(duì)從事與質(zhì)量有關(guān)的管理,執(zhí)行及驗(yàn)證工作的人員是否規(guī)定了他們的職責(zé),權(quán)限和相互關(guān)系, 并形成了文件?Has the responsibility, authority, interrelationsh
6、ip of all personnel who manage, perform and verify work affecting quality been defined and documented?1.3數(shù)據(jù)和資料的發(fā)展趨勢(shì)是否與下列幾個(gè)方面進(jìn)行比較 ?Are trends in data and information compared with:業(yè)務(wù)目標(biāo)的實(shí)現(xiàn),并轉(zhuǎn)化為可操作的信息以支持: Progress toward business objectives, to lead to appropriate action to support: 優(yōu)先解決與顧客相關(guān)的問(wèn)題? devel
7、opment priorities for resolving customer problems? 確定關(guān)鍵的與顧客相關(guān)的趨勢(shì)determination of key customer related trends? 競(jìng)爭(zhēng)對(duì)手Competitors; 適當(dāng)?shù)哪繕?biāo)廠家Appropriate benchmarks.1.4 Financial Stability. 財(cái)務(wù)狀況 Credit Rating. 信用等級(jí)暫不評(píng)分TOTAL ELEMENT SCORE 要素總分 QUALITY SYSTEM 質(zhì) 量 體 系ELEMENT 2 要 素 2問(wèn) 題Question 評(píng)審員記錄 Assessor N
8、otes 得分Score2.11、是否已獲得VDA6.1、QS9000、ISO/TS16949第三方的質(zhì)量體系認(rèn)證?Has the supplier acquired VDA6.1, QS9000, ISO/TS16949 or other third part quality system certifications?2.2質(zhì)量手冊(cè)的每個(gè)要素是否都有足夠的程序文件(第二層次)支持?Are there adequate supporting procedures (level 2) for each element of the quality manual? 2.3質(zhì)量策劃過(guò)程是否與質(zhì)量體
9、系的所有其它要求相一致, 并以適當(dāng)?shù)男问叫纬?文件, 是否適當(dāng)考慮了與下列活動(dòng)有關(guān)的質(zhì)量體系要素: Is the quality planning process consistent with all other requirements of the quality system, documented in a suitable format, and does it consider as appropriate the elements of the quality system that address: Identification and acquisition of all
10、inspection & production/service resources? 確定并配備所有檢驗(yàn)和生產(chǎn)/ 服務(wù)所需的資源 ? Conducting design and process feasibility studies? 進(jìn)行設(shè)計(jì)和過(guò)程可 行性的研究? Updating and maintenance of all quality control and inspection methodology? 更新并保持所有質(zhì)量控制和檢測(cè)手段? Identification of suitable verification at appropriate stages? 確定在適當(dāng)階段進(jìn)行
11、合適的驗(yàn)證? Production, installation and servicing processes which directly affect quality. 直接影響質(zhì)量的生產(chǎn),裝配和服務(wù)過(guò)程 ? Preparation of control plans and FMEAs? 制定控制計(jì)劃和失效模式及 后果分析(FMEAs)? Review of standards and specifications? 標(biāo)準(zhǔn)和規(guī)范評(píng)審? 2.4在項(xiàng)目管理/先期質(zhì)量策劃方面是否具有足夠的經(jīng)驗(yàn),并在項(xiàng)目實(shí)施過(guò)程中能有效的運(yùn)用?Does the supplier have enough APQP
12、experience and be capable of implementation?2.5在項(xiàng)目管理/先期質(zhì)量策劃方面是否具備足夠的組織、人力資源和設(shè)施支持項(xiàng)目的實(shí)施?Does the supplier have sufficient organization, human resource and infrastructure for APQP to support the program?2.6項(xiàng)目管理/先期質(zhì)量質(zhì)量策劃的要求是否同樣運(yùn)用于其二次供應(yīng)商?Does the supplier demand APQP for Tier II supplier?2.7是否采用了適當(dāng)?shù)姆厘e(cuò)技術(shù),
13、應(yīng)包括但不限于在過(guò)程, 設(shè)施,設(shè)備和工裝的 策劃及在解決問(wèn)題過(guò)程中使用 ?Are mistake proofing techniques utilized where appropriate, which include but are not limited to planning of process, facilities, equipment and tooling, and in problem resolution?2.8控制計(jì)劃是否按顧客要求包括了樣件,試生產(chǎn)和生產(chǎn)三個(gè)階段?Do control plans cover three phases: prototype, pre-l
14、aunch and production, as required by the customer?2.9當(dāng)發(fā)生下列情況時(shí), 控制計(jì)劃是否進(jìn)行適當(dāng)?shù)脑u(píng)審和更新?Are control plans reviewed and updated as appropriate when any of the following occurs: Product or process changes 產(chǎn)品或過(guò)程變更? Processes are found to be unstable or non-capable發(fā)現(xiàn)過(guò)程不穩(wěn)定或能力不足 ? Inspection method, frequency, et
15、c. is revised? 檢驗(yàn)方法, 頻次等發(fā)生改變? 2.10是否有證據(jù)證明在質(zhì)量(延伸至產(chǎn)品特性),服務(wù)(時(shí)間安排和交付)和價(jià)格方面實(shí)施了持續(xù)改進(jìn)以利于所有顧客?Is there evidence of continuous improvement in quality (extending to product characteristics), service (timing and delivery) and price, that benefit all customers? TOTAL ELEMENT SCORE 要素總分CONTRACT REVIEW 合 同 評(píng) 審 ELE
16、MENT 3 要 素 3問(wèn) 題Question 評(píng)審員記錄 Assessor Notes 得分Score3.1在簽訂生產(chǎn)某種新產(chǎn)品合同前, 是否分析并確定了制造該產(chǎn)品的可行性,并形成文件(以小組可行性承諾形式)? Is manufacturing feasibility investigated, confirmed, and documented, (team feasibility commitment form) prior to contracting proposed products.TOTAL ELEMENT SCORE 要素總分DESIGN CONTROL 設(shè)計(jì)控制 ELEME
17、NT 4 要素 4 問(wèn) 題Question 評(píng)審員記錄 Assessor Notes 得分Score4.1如未經(jīng)顧客聲明放棄,是否具備下列條件: Do the following exist, if not waived by the customer: Appropriate resources and facilities available to use computer aided design, engineering and analysis? 為開(kāi)展計(jì)算機(jī)輔助設(shè)計(jì),工程和分析 工作提供適當(dāng)?shù)馁Y源及設(shè)施? If CAD/CAE is subcontracted, has the s
18、upplier provided technical leadership? 如果CAD/CAE被分包 ,供方是否提供技術(shù)支持? Are CAD/CAE systems capable of two way interface with customer systems? CAD/CAE 是否有能力與顧客的系統(tǒng)雙向接口? Design FEMAs for Quality assurance in the product design & CAE (analysis) results? 是否針對(duì)產(chǎn)品設(shè)計(jì)及CAE分析結(jié)果進(jìn)行DFMEA? 4.2是否有記錄證明在設(shè)計(jì)的適當(dāng)階段,由適當(dāng)部門的人員按設(shè)計(jì)
19、計(jì)劃進(jìn)行正式的文件化的設(shè)計(jì)評(píng)審?Are there records of formal documented design reviews by the appropriate functions conducted at appropriate stages of design per the design plan?4.3當(dāng)顧客要求時(shí),供方是否有全面的樣件計(jì)劃?When required by the customer, does the supplier have a comprehensive prototype program? 4.4是否進(jìn)行性能試驗(yàn)(適用時(shí)考慮并包括壽命,耐久性,
20、可靠性)以跟蹤預(yù)期的 完成情況及符合性?Is the performance testing (that considers and includes as appropriate life, durability, reliability) tracked for timely completion and conformance? TOTAL ELEMENT SCORE 要素總分PURCHASING 采 購(gòu) ELEMENT 5 要 素 5問(wèn) 題Question 評(píng)審員記錄 Assessor Notes 得分Score5.1對(duì)分承包方的評(píng)價(jià)和選擇是否以他們滿足質(zhì)量體系和質(zhì)量保證要求的能力為依
21、據(jù)? Are subcontractors evaluated and selected based on their ability to meet quality system and quality assurance requirements? 5.2是否建立并保存認(rèn)可的分供方質(zhì)量記錄 ?PPM和批次合格率表現(xiàn)如何? Are quality records (4.16) of acceptable subcontractors established and maintained?5.3是否對(duì)分承包方提出100%按時(shí)交付的要求 ?及時(shí)性表現(xiàn)如何?Is 100% on time deli
22、very a requirement of the subcontractors?5.4是否僅允許已認(rèn)可且具備質(zhì)量能力的二次供應(yīng)商供貨?Does the supplier only permit approved and qualified Tier II supplier to deliver?5.5原材料/外購(gòu)件的管理是否做到先進(jìn)先出、防損傷、儲(chǔ)存時(shí)間控制、有序、清潔、標(biāo)識(shí)完整?Does the supplier develop a management system of FIFO, anti-damnification, controlled storage time, order a
23、nd clean, complete sign for raw material and purchased parts?5.6是否具備不合格品的隔離倉(cāng)庫(kù)?Does the supplier have isolated storage for rejected products?TOTAL ELEMENT SCORE 要素總分PRODUCT IDENTIFICATION AND TRACEABILITY 產(chǎn) 品 標(biāo) 識(shí) 和 可 追 溯 性 ELEMENT 6 要 素 6 問(wèn) 題Question 評(píng)審員記錄 Assessor Notes 得分Score6.1當(dāng)顧客要求時(shí),可追溯性是否得到保持并加
24、以記錄? Is traceability maintained and recorded when required by the customer?TOTAL ELEMENT SCORE 要素總分4PROCESS CONTROL 過(guò) 程 控 制 ELEMENT 7 要 素 7問(wèn) 題Question 評(píng)審員記錄 Assessor Notes 得分Score7.1受控狀態(tài)是否包括使用合適的生產(chǎn),安裝和服務(wù)設(shè)備并安排適的工作環(huán)境, 適宜的環(huán)境包括但不限于承諾保持有序,清潔和完好狀態(tài)?是否有通過(guò)ISO14001環(huán)境管理認(rèn)證證書(shū)?是否有通過(guò)環(huán)境管理“三同時(shí)”驗(yàn)收?qǐng)?bào)告?Do controlled con
25、ditions include use of suitable production, installation and servicing equipment, and suitable working environment including but not limited to maintaining premises in a state of order. Cleanliness and repair?7.2是否建立了有效的, 有計(jì)劃的預(yù)防性維護(hù)系統(tǒng)以標(biāo)識(shí)關(guān)鍵過(guò)程設(shè)備,提供適當(dāng)?shù)?資源,這個(gè)系統(tǒng)是否至少包括 : Is there an effective planned preve
26、ntive maintenance system that identifies key process equipment, provides appropriate resources, and includes at a minimum:- A procedure describing planned maintenance activities? 描述計(jì)劃性維護(hù)活動(dòng)的程序 ? - Scheduled maintenance activities?定期的維護(hù)活動(dòng) ? - Predictive maintenance methods? 預(yù)見(jiàn)性的維護(hù)方法 ? - A procedure pr
27、oviding for packaging and preservation of equipment, tooling and gauging? 為設(shè)備,工裝和量具提供包裝和防護(hù)的程序 ? - Availability of replacement parts for key manufacturing equipment? - 隨時(shí)可得到關(guān)鍵生產(chǎn)設(shè)備的備件? - Documenting, evaluating and improving maintenance objectives?- 文件化,評(píng)估和改進(jìn)維護(hù)目標(biāo)? 7.3是否為所有負(fù)責(zé)過(guò)程操作的人員提供了文件化的過(guò)程監(jiān)視和作業(yè)指導(dǎo)書(shū), 這
28、些指導(dǎo)書(shū)來(lái)源于產(chǎn)品質(zhì)量先期策劃和控制計(jì)劃(APQP)參考手冊(cè)或其他等效文件, 在工作崗位是否易于得到作業(yè)指導(dǎo)書(shū)? Have documented process monitoring and operator instructions derived from the sources listed in the Advanced Product Quality Planning and control Plan reference manual, or equivalent sources, been prepared for all employees having responsibili
29、ties for operation of processes and are they accessible at the workstation? 7.4必要時(shí), 過(guò)程監(jiān)視和作業(yè)指導(dǎo)書(shū)是否包括或參考了以下內(nèi) 容?Do process monitoring and operator instructions include or reference, as appropriate: Operation name and number keyed to process flow diagram? 過(guò)程流程圖中重要的作業(yè)名稱和編號(hào)? Part name and part number? 零件名稱
30、和編號(hào)? Current engineering level/date? 現(xiàn)行工程等級(jí)/日期? Required tools, gauges and other equipment? 所需工具,量具和其他設(shè)備? Material identification and disposition instructions? 材料的標(biāo)識(shí)和處置指導(dǎo) 書(shū)? Customer and supplier designated Special Characteristics? 顧客和供方規(guī) 定的特殊特性? SPC requirements? 統(tǒng)計(jì)過(guò)程控制(SPC)要求? Relevant engineering
31、 and manufacturing standards? 相關(guān)的工程和制造標(biāo)準(zhǔn)? Inspection and test instructions? 檢驗(yàn)和試驗(yàn)指導(dǎo)書(shū)? Reaction plan? 反應(yīng)計(jì)劃? Revision date and approvals? 修訂日期和批準(zhǔn)? Visual aids? 目視輔助? Tool change intervals and set-up instructions? 工具更換周期和作業(yè)準(zhǔn)備指導(dǎo)書(shū)? 7.5供方是否通過(guò)實(shí)施且符合控制計(jì)劃,過(guò)程流程圖,測(cè)量技術(shù),抽樣計(jì)劃和當(dāng)未滿足接收準(zhǔn)則時(shí)的反應(yīng)計(jì)劃來(lái)保持或超出PPAP時(shí)批準(zhǔn)的過(guò)程能力或性能?Do
32、es the suppler maintain or exceed the process capability or performance as approved by PPAP through the implementation and adherence to the control plan, process flow diagram, measurement technique, sampling plans and reaction plans when acceptance criteria is not met?7.6是否具有合適的生產(chǎn)機(jī)器和設(shè)備(機(jī)器能力、工藝參數(shù)保證)?
33、Does the supplier have appropriate machine and equipment?7.7批量生產(chǎn)中所使用的檢驗(yàn)、測(cè)量、試驗(yàn)設(shè)備是否定期校準(zhǔn)并能有效的監(jiān)控產(chǎn)品質(zhì)量?Does the supplier calibrate inspection, test and measuring equipment used for mass production and monitor product quality effectively?7.8生產(chǎn)和檢驗(yàn)環(huán)境是否明亮、清潔、有序并符合安全要求?Is the plant and test room clean, clear,
34、in order and meet the requirement of safety?7.9是否按產(chǎn)品的“控制計(jì)劃”在生產(chǎn)過(guò)程中嚴(yán)格執(zhí)行?Does the supplier proceed strictly according to Control Plan in production?7.10生產(chǎn)開(kāi)始時(shí)是否實(shí)施相應(yīng)的認(rèn)可程序(設(shè)備點(diǎn)檢、首件檢驗(yàn))?Does the supplier implement approval procedure( machine inspection, first part inspection)7.11生產(chǎn)現(xiàn)場(chǎng)是否使用SPC、缺陷收集卡、工藝參數(shù)記錄卡或其他原
35、始數(shù)據(jù)卡?Does the supplier use SPC, Non-Conforming collection worksheet, process parameter record and other original statistics?7.12生產(chǎn)現(xiàn)場(chǎng)物流標(biāo)識(shí)是否清楚表明產(chǎn)品的加工道序和加工狀態(tài),保證不混批不混料?Are the process and status clearly marked to ensure no mix of materials and batchs?7.13生產(chǎn)現(xiàn)場(chǎng)的合格品、不合格品、返工返修件、剩余料是否分開(kāi)存放和標(biāo)識(shí)? Are eligible pr
36、oducts, rejected products, reworked parts and spare raw materials on site stored and marked separately?7.14生產(chǎn)現(xiàn)場(chǎng)零件搬運(yùn)儲(chǔ)存的器具/設(shè)備是否與產(chǎn)品/零件特性相適應(yīng)?Does the moving and storing tool/equipment fit for product/parts characteristic?TOTAL ELEMENT SCORE 要素總分 INSPECTION AND TESTING 檢 驗(yàn) 和 試 驗(yàn) ELEMENT 8 要 素 8問(wèn) 題Questio
37、n 評(píng)審員記錄 Assessor Notes 得分Score8.1供方是否能夠確保未按質(zhì)量計(jì)劃和/或形成文件的程序進(jìn)行檢驗(yàn)或驗(yàn)證合格的產(chǎn)品不投入使用或加工(緊急放行除外)?Does the supplier ensure that incoming product is not used or processed (except for urgent production purposes), until it has been inspected or otherwise verified as conforming to specified requirements in accordan
38、ce with the quality plan and/or documented procedures? 8.2對(duì)未經(jīng)驗(yàn)證投入生產(chǎn)的材料是否有明確標(biāo)識(shí)并做好記錄?Is positive identification provided and recorded for material used in production but not verified?8.3供方是否按質(zhì)量計(jì)劃(控制計(jì)劃)和/或形成文件的程序?qū)Ξa(chǎn)品進(jìn)行檢驗(yàn)試驗(yàn)?Does the supplier inspect and test product as required by the quality plan (contr
39、ol plan) and/or the documented procedures?8.4供方是否能夠在所要求的檢驗(yàn)和試驗(yàn)完成或必需的報(bào)告收到和驗(yàn)證前, 不將產(chǎn)品放行, 除非有可靠的追回程序?(見(jiàn).3)?Does the supplier hold product until the required inspections and tests have been completed or necessary reports have been received and verified, except for release under positive recall (see .3)?8.
40、5當(dāng)供方使用獨(dú)立/商業(yè)性的實(shí)驗(yàn)室時(shí),他們是否經(jīng)過(guò)認(rèn)可? When the supplier uses independent/commercial laboratories are they accredited?TOTAL ELEMENT SCORE 要素總分 INSPECTION, MEASURING AND TEST EQUIPMENT 檢 驗(yàn)、測(cè) 量 和 試 驗(yàn) 設(shè) 備ELEMENT 9 要 素 9問(wèn) 題Question 評(píng)審員記錄 Assessor Notes 得分Score9.1每一臺(tái)設(shè)備是否都按規(guī)定的周期并對(duì)照與國(guó)際或國(guó)家承認(rèn)的基準(zhǔn)有已知有效關(guān)系的設(shè)備進(jìn)行校準(zhǔn)?是否有適宜的環(huán)境?
41、Is each piece of equipment calibrated at prescribed intervals, against certified equipment having a known valid relationship to internationally or nationally recognized standards, and in the correct environment? 9.2檢驗(yàn),測(cè)量和試驗(yàn)設(shè)備的校準(zhǔn)過(guò)程是否包括以下內(nèi)容 :Does the process for calibration of inspection, measuring an
42、d test equipment include the following: Type of equipment? 設(shè)備型號(hào)? Unique identification? 唯一性標(biāo)識(shí)? Location? 地點(diǎn) ? Frequency of checks? 校驗(yàn)周期 ? Check method? 校驗(yàn)方法 ? Acceptance criteria? 驗(yàn)收準(zhǔn)則 ? Corrective action? 糾正措施 ? (N/A)9.3供方能否確保檢驗(yàn),測(cè)量和試驗(yàn)設(shè)備在搬運(yùn),防護(hù)和儲(chǔ)存期間, 其準(zhǔn)確性和適用性保持完好? Has the supplier ensured that the ha
43、ndling, preservation and storage of inspection, measuring and test equipment is such that the accuracy and fitness for use is maintained?9.4對(duì)于控制計(jì)劃中提到的所有測(cè)量系統(tǒng) ,是否有證據(jù)證明進(jìn)行了適合的統(tǒng)計(jì)研究工作, 以分析每種測(cè)量和試驗(yàn)設(shè)備測(cè)量結(jié)果的變差? For measurement systems referenced in the Control Plan is there evidence that appropriate statistica
44、l studies have been conducted to analyze the variation present in the results of each type of measuring and test equipment system? TOTAL ELEMENT SCORE 要素總分CONTROL OF NONCONFORMING PRODUCT 不 合 格 品 控 制 ELEMENT 10 要 素 10問(wèn) 題Question 評(píng)審員記錄 Assessor Notes 得分Score10.1對(duì)不合格品及可疑的材料或產(chǎn)品的標(biāo)識(shí)、記錄、評(píng) 價(jià)、隔離(可行時(shí))和處置是否進(jìn)行
45、了控制, 并通知有關(guān)的職能部門? Does the control of nonconforming product and suspect material or product provide for identification, documentation, evaluation, segregation (when practical), disposition and for notification of all appropriate functions?10.2對(duì)于返修和/或返工后的產(chǎn)品是否按照質(zhì)量計(jì)劃(控制 計(jì)劃)和/或形成文件的程序進(jìn)行重新檢驗(yàn)和/或試驗(yàn)?Are repa
46、ired and/or reworked products re-inspected and/or tested according to the quality plan (control plan) and/or documented procedures?TOTAL ELEMENT SCORE 要素總分CORRECTIVE AND PREVENTIVE ACTION 糾 正 和 預(yù) 防 措 施 ELEMENT 11 要 素 11問(wèn) 題Question 評(píng)審員記錄 Assessor Notes 得分Score11.1當(dāng)內(nèi)部和外部出現(xiàn)不合格或顧客抱怨時(shí), 供方是否采取了規(guī)范且有效的解決問(wèn)題的
47、方法?Does the supplier use a disciplined problem solving method to address internal or external nonconformances?11.2是否定期實(shí)施針對(duì)產(chǎn)品的內(nèi)部審核工作?Does the supplier develop internal audit periodically for process and product?11.3質(zhì)量改進(jìn)過(guò)程中,是否運(yùn)用相應(yīng)的質(zhì)量方法和質(zhì)量技術(shù)?如6 sigma, QFD。 Does the supplier use quality method and quali
48、ty technique such as 6 sigma and QFD in quality improvement process?TOTAL ELEMENT SCORE 要素總分HANDLING, STORAGE, PACKAGING, PRESERVATION AND DELIVERY搬運(yùn),儲(chǔ)存,包裝,防護(hù)和交付ELEMENT 12 要 素 12問(wèn) 題Question 評(píng)審員記錄 Assessor Notes 得分Score12.1供方是否采用庫(kù)存管理系統(tǒng)以不斷優(yōu)化庫(kù)存周轉(zhuǎn)期,確保貨物周轉(zhuǎn)并最大限度地減少庫(kù)存量 ? Does the supplier use an inventory
49、management system to optimize inventory turns, assure stock rotation and minimize inventory levels?12.2適用的顧客包裝標(biāo)準(zhǔn)/指南(包括維修零件的包裝標(biāo)準(zhǔn))是否得遵守? Are applicable customer packaging standards/guidelines (including service part packaging standards) complied with?12.3是否建立了確保所有裝運(yùn)材料都按顧客的要求進(jìn)行標(biāo)識(shí)的系統(tǒng)? Has a system been
50、developed to ensure that all materials shipped are labeled according to customer requirements?12.4如果未按照計(jì)劃百分之百交付, 供方是否有采取糾正措施的證據(jù)并且與顧客就交付問(wèn)題的信息進(jìn)行溝通?If the suppliers delivery performance is not 100% to schedule, is there evidence of implemented corrective actions, and of communication regarding delivery
51、 problem information to the customer?TOTAL ELEMENT SCORE 要素總分INTERNAL QUALITY AUDITS 內(nèi) 部 質(zhì) 量 控 制 ELEMENT 13 要 素 13問(wèn) 題Question 評(píng)審員記錄 Assessor Notes 得分Score13.1供方是否按計(jì)劃進(jìn)行內(nèi)部過(guò)程和質(zhì)量體系的審核?Does the supplier carry out internal quality system audits as planned? 13.2是否記錄了審核結(jié)果并提請(qǐng)責(zé)任人員的注意?Are the audit results rec
52、orded and brought to the attention of the responsible personnel? 13.3是否及時(shí)采取了糾正措施? Are corrective actions carried out on a timely basis?13.4是否進(jìn)行跟蹤審核, 以 記錄和驗(yàn)證糾正措施的有效性?Are there follow-up audit activities for recording and verifying the effectiveness of the corrective actions taken?TOTAL ELEMENT SCORE
53、要素總分PRODUCT QUALITY AND DELIVERY PERFORMANCE 產(chǎn) 品 質(zhì) 量 和 供 貨 績(jī) 效 ELEMENT 14 要 素 14問(wèn) 題Question 評(píng)審員記錄 Assessor Notes 得分Score14.1針對(duì)現(xiàn)有的顧客其批量供貨產(chǎn)品的批次合格率表現(xiàn)如何?What about the passing rate of mass production for current customer?記錄暫不評(píng)分14.2針對(duì)現(xiàn)有的顧客其批量供貨產(chǎn)品的PPM表現(xiàn)如何?What is the PPM performance on suppliers mass product parts for current customers?記錄暫不評(píng)分14.3針對(duì)現(xiàn)有的顧客其批量供貨產(chǎn)品的售后市場(chǎng)索賠表現(xiàn)如何?What is the suppliers service parts claim o
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