咨詢行業(yè)和咨詢公司介紹ppt課件

1、Topics for discussionOverview of consulting industryConsulting Industry landscapeKey trends in consultingOrganization of consulting firms and career pathsMatrix structureLevels, roles, career paths and expectationsRecruiting ProcessCurrent trends impacting recruiting processKey requirements of a can

2、didateRecruiting process and the case interviewQuestions and AnswersTypes of consulting firmsElite Management Consulting Firms Accenture AT Kearney Bain & Co. Booz Allen Hamilton BCG Mercer McKinsey MonitorBig Four- Affiliated Consulting Firms BearingPoint (formerly KPMG Consulting) Deloitte &am

3、p; Touch/ Deloitte Consulting Cap Gemini Ernst & Young KPMG Ernst & Young PricewaterhousecoopersBoutique Consulting Firms Cornerstone Research Gartner Group Frank Lynne and Associates OceanTomoTechnology and Systems Consulting Firms American Management Systems Accenture BearingPoint Cap Gemi

4、ni Ernst & Young CSC EDS IBM PeopleSoft Oracle SAPHR Consulting Firms Accenture (Change Management) The Hay Group Hewitt Mercer Towers PerrinConsulting industry landscapeStrategy vs. TechnologyMcKinseyBCGBain & CoBooz AllenMercer.Cap GeminiExperioAccentureStrategy FirmsSystems IntegratorsIBM

5、EDSCSCOpportunity SpaceBearingPointSize vs. Breath of OfferingsMcKinseyBCGBain & CoBooz AllenMercer.CGE&YAccentureBearingPointSizeBreadth of OfferingIBMEDSCSCDeloitteDeloitte & TouchePWCErnest & YoungKPMGKey industry trendsSignificant consolidation of major players in industrySpin-of

6、f of consulting from major Audit FirmsRebuilding of consulting capability within Big FourIncrease in public consulting firmsSoftness throughout industry, especially in technology and pure strategyIncreased emphasis by clients of “experienced consultants (especially in industry)Overcapacity of consul

7、tants and support staff/ less choicesConsulting firms cost structure has changed to support separate infrastructureOpportunities to exist in audit firmsIncreased focus on quarterly profitabilityFirms are expanding their offerings/ jobs are more difficult to findIncreased need to have existing indust

8、ry or consulting experienceKey TrendsImplicationsTopics for discussionOverview of consulting industryConsulting Industry landscapeKey trends in consultingOrganization of consulting firms and career pathsMatrix structureLevels, roles, career paths and expectationsRecruiting ProcessCurrent trends impa

9、cting recruiting processKey requirements of a candidateRecruiting process and the case interviewQuestions and AnswersConsulting matrix organization structureIndustries (illustrative)Solutions (Illustrative)Strategy/ Performance ManagementFinancePackaged TechnologyCustom TechnologyChange ManagementPr

10、ocess ImprovementConsumer ProductsIndustrial ProductsFinancial ServicesRetailHigh TechEnergyExample individual “businessesUnderstand the particular firms matrix- IndustriesAutomotive & AssemblyBanking & SecuritiesChemicalsConsumer Packaged GoodsElectric Power & Natural GasHigh TechInsura

11、nceMedia & EntertainmentMetals & MiningNonprofitPayor/ ProviderPetroleumPharmaceuticals & Medical ProductsPrivate EquityPulp & PaperRetailTelecommunicationsTravel & LogisticsAirlineAutomotiveChemicalsCommunicationsConsumer Goods & ServicesElectronics & Tech TechEnergyFina

12、ncial ServicesForest ProductsFreight & LogisticsGovernmentHealth & Life SciencesIndustrial EquipmentMedia & EntertainmentMetals & MiningRailRetailTravel ServicesUtilities Communications and ContentWirelineWirelessCableMedia and EntertainmentUtilitiesConsumer, Industrial and Technolog

13、yAutomotive and TransportationChemicals and Natural ResourcesConsumer PackageGoodsHigh TechnologyIndustrial MarketsLife SciencesOil and GasRetail/ WholesaleFinancial ServicesBankingInsuranceCapital MarketsPublic ServicesFederal/ National GovernmentState, Provincial & Local Government, Education,

14、 NonpofitsHigher EducationsInternational/ US Multinational AgenciesHealthcare AccentureBearingPointMcKinseyUnderstand the particular firms matrix- servicesBusiness Technology OfficeCorporate Finance & StrategyMarketingOperations Strategy & EffectivenessOrganization & LeadershipStrategyCo

15、nsultingCustomer Relationship ManagementFinance & Performance ManagementHuman PerformanceStrategy & Business ArchitectureSupply Chain ManagementTechnologyAccenture Technology LabsBusiness IntelligenceEnterprise IntegrationEnterprise SolutionsMicrosoft SolutionsMobile SolutionsSecurity Soluti

16、onsTechnical ArchitecturesWeb ServicesOutsourcingAccenture Finance SolutionsAccenture HR ServicesAccenture LearningOutsourcingCross-ServiceThe CIO AgendaStrategic Delivery Model AccentureMcKinseyUnderstand the particular firms matrix- servicesCustomer Relationship ManagementCRM StrategyMarketing and

17、 Campaign ManagementSales and Channel ManagementService/ Contact Center SolutionBilling SolutionsCustomer AnalyticsEnterprise SolutionsEnterprise Resource PlanningOraclePeopleSoftSAPApplication Performance Management AssessmentWorld-Class Finance SolutionsSarbanes-OxleyEnterprise Risk ManagementInte

18、grated Business IntelligenceShared ServicesWorkforce SolutionsManaged ServiceOutsourcing StrategyApplications Management and SupportBusiness Process OutsourcingInfrastructure Management BearingPointStrategy, Process & TransformationBusiness Strategy SolutionsElectronic Government and Modernizati

19、on StrategyBusiness Process and Performance ImprovementMerger & IntegrationGlobal Trade Management & CustomsBusiness Transformation and IntegrationChange and People StrategyStrategic Cost AlignmentIT TransformationValuation ServicesReal Estate and Corporate FacilitiesSupply Chain ManagementS

20、upply Chain StrategyProduct Lifecycle ManagementAdvanced Planning SolutionsStrategic Sourcing, Purchasing and ProcurementSupply Chain OperationsLogisticsTrading Partner IntegrationSupply Chain Visibility and Event managementTechnology Infrastructure and IntegrationIntegration ServicesInfrastructure

21、SolutionsGlobal Technology Services Consulting career pathAnalyst/ ConsultantConsultantManagerSenior ManagerMD/Partner“Doing the work“Managing the work and client“Selling the work/ operating the firmTraditional Career PathOther Career Opportunities Solution/ Industry analysts Operations management K

22、nowledge management Training Marketing“Day in the life as an Analyst/ ConsultantScenario #1: On projectsTravelingSetting up schedules/ interviewsResearch and analysisA lot of PowerpointMaking copies into the nightMay not in the key meetings as a consultantScenario #2: On the beachSounds nice, is for

23、 a little whileNeed to find a project and/or practice development workScenario #3: P/DBetter than the beachCan provide visibility to others in your firmEnhances your probability of being staffedDos and donts in consultingMaintain a positive attitudeEscalate issues, but provide suggested steps to add

24、ressOperate at the “next level- speeds your progressionBe able to work under limited supervision/ guidanceCollaborate with others (no lone rangers)Understand that it is a perception businessRealize that your life is not your own- it is your clientsBe comfortable with being uncomfortableBe late for a

25、nythingJust do what is asked- take it furtherContradict your supervisor in a client meeting (even if they are wrong)Consider anything beneath youDosDontsTopics for discussionOverview of consulting industryConsulting Industry landscapeKey trends in consultingOrganization of consulting firms and caree

26、r pathsMatrix structureLevels, roles, career paths and expectationsRecruiting ProcessCurrent trends impacting recruiting processKey requirements of a candidateRecruiting process and the case interviewQuestions and AnswersKey trends impacting recruitingLonger sales cycles and shorter project, making

27、predictability of chargeability harder in even the medium termStill large number of seeking individuals with good industry and consulting expertiseConsolidation and integration of consulting firms still in progressNeed for firms to adjust their leverage model back to a “pyramid from a “diamondFirms

28、are not comfortable hiring more than a couple of months in advance of an individuals start date- they are hiringCompetition for the existing positions is fierce and compensation levels are stableCertain firms remain uncertain of hiring needs (e.g., Deloitte)Firms need to hire Analyst/ Consultants to

29、 improve profitabilityTrendImpact on recruitingConsulting candidate requirementsLook for overachieversOutstanding gradesSignificant extracurricular activitiesLeadership experienceBehavioral interviewsSituational questionsWant to understand what YOU didStrong team orientationShow appropriate level of

30、 confidence and poiseIllustrate exception communication skillsStrong desire to satisfy “clientsCase interviewsWant to understand HOW you thinkWant to see a FRAMEWORK usedFocus on a thorough answer (MECE)Know how to appropriately use consulting JARGONCase interview- guiding principlesTake time to listen to case provided, take notesDo not be in a rush to answer, pause, and consider asking clarifying questionsSelect an appropriate framework to use