外貿(mào)報價跟蹤?quán)]件.doc

_外貿(mào)報價跟蹤?quán)]件 外貿(mào)中經(jīng)常遇到這樣一種情況，回盤后，很長一段時間都不見客戶出現(xiàn)，那作為一個外貿(mào)人員該是如何去跟蹤的呢？一. 適時的跟蹤時間。一般來說，根據(jù)客戶發(fā)給你詢盤的時間，定位為你回盤的時候，因為可以確定那是他的working day.在你回盤后的三天，就應(yīng)該發(fā)一封跟蹤信給客戶了，記住，你并沒有和客戶有過任何深刻的交流，所以出擊雖在他即將要忘記你之時。在第一封跟蹤信過后，依然沒有任何消息，那就應(yīng)該考慮在十天后再發(fā)一封信過去了解為什么沒有回復(fù)，或者是對 產(chǎn)品是否不滿意等，接著是便是第20天左右的時候再跟進。通常這種時候還沒有回信的話，說明，他還沒有準(zhǔn)備采購，亦或是他已經(jīng)向別人訂貨了，好吧，其實還有各種各樣的原因。那接下來便是維系關(guān)系了。一個月給他發(fā)一封新的報價，亦或者是講自己公司的一些近況告之等，讓他的記憶中有一個你的存在。二.怎么去寫跟蹤信。第一 次的時候，你可以：Dear xx,Any news?Best Regardsxxx第二次的時候：Dear xx,Hope you are fine, my friend. It is regret that I havent receive any information from your side. May I have your idea about our offer? We will try to satisfy you upon receipt of your reply. As we dont want to lost a good customer like you! If there is anything we can do for you, we shall be more than pleased to do so. Hope we can build good cooperation with yourHope you are fine, my friend. It is regret that I havent receive any information from your side. May I have your idea about our offer? We will try to satisfy you upon receipt of your reply. As we dont want to lost a good customer like you! If there is anything we can do for you, we shall be more than pleased to do so. Hope we can build good cooperation with yourHope you are fine.It is regret never get any reply from your side,may i have your idea about the offer?We will try to satisfy you upon receipt of your reply.Anything can do for you? Pls let me know.Hope we can build good cooperation with your.Best RegardsXXX(這是詢問客戶對產(chǎn)品的意見以及為什么不會信的原因)第三封跟進信，XXXGlad to contact you again!Do you still looking for xxx(產(chǎn)品)？Hope our offer are workable for your market!Sorry that we still never receive any information from you.Any feedback about our offer, including price,quality,etc.?No matter positive or not, it is great help for us to meet your requirement.Looking forward to your reply soon!xxx(詢問對方我們有什么地方是可以改進的)之后的刺激跟蹤信，你可以嘗試不一樣的內(nèi)容，可以是新產(chǎn)品的報價，亦或者是你們公司最近有什么活動，如展會的.like：xxx,Good day!I am writing for keeping in touch with you for further business. If any new inquiry, welcome to contact me.Attached our latest products catalog for reference.By the way, how about your order about the xxx(產(chǎn)品)，if still pendi